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Sentinel Resolver

Date: Jan 25, 2019

Location: Watford, United Kingdom

Company: KPMG UK

AutoReq ID141043BR
Job TitleSentinel Resolver
CountryUnited Kingdom
FunctionKPMG Business Services
Service LineQRM
Service Line InformationQuality and Risk Management are the responsibility of each partner and employee. This responsibility includes the need to understand and adhere to member firm policies and associated procedures in carrying out their day-to-day activities. UK Quality & Risk Management teams help to set, implement and enforce policies and procedures designed to help to enable KPMG UK and its personnel to achieve the following key objectives: (i) oversee and monitor service quality, (ii) protect the brand and reputation of KPMG, (iii) comply with laws, (iv) regulations and professional standards, and (v) minimize the risk of financial claims against KPMG UK.

KPMG OverviewKPMG is part of a global network of firms that offers Audit, Tax & Pensions, Consulting, Deal Advisory and Technology services. Through the talent of over 16,000 colleagues, we bring our creativity and insight to our clients’ most critical challenges.

With offices across the UK, we work with everyone from small start-ups and individuals to major multinationals, in virtually every industry imaginable. Our work is often complex, yet our vision is simple: to be the clear choice for our clients, for our people and for the communities we work in.

Job Description
Role: Sentinel Resolver
Role Type: FTC - 12 Month
Function: Risk Operations Group, Quality and Risk Management, KBS
Grade: E2
Working Hours: 09:30 - 17:30
Location: UK, Watford


The Sentinel Resolver team (Sentinel team) are part of the Quality and Risk Management Risk Operations Group which is responsible for monitoring the firm’s and its individuals’ compliance with the firm’s professional risk management and quality control policies, procedures and guidance. Furthermore, the Group work with the wider

Quality and Risk community and across the KPMG network to exchange knowledge, develop and improve processes and procedures in response to emerging regulatory, business and other requirements.

The Sentinel team are responsible for the processes relating to the firm’s global Sentinel application, a KPMG secure online application developed to assist KPMG member firms in complying with legal and regulatory independence requirements related to the provision of servicesand in identifying and managing potential conflicts of interest with proposed engagements. In particular, the team review and propose mitigations for identified conflicts of interests, help engagement teams with correctly onboarding new clients onto the application,
maintain a list of firm’s restricted clients for personal independence purposes.

The Role

This role has responsibility for reviewing Sentinel requests to identify and assist with the management of potential conflicts of interest with proposed engagements within the global network of KPMG member firms. Every engagement entered into by each KPMG member firm is required to be submitted into Sentinel and receive a Sentinel Approval Number (SAN) prior to starting work. In addition to clearing requests to team undertake a number of other processes regarding using Sentinel data, to enable the firm to be compliant with auditor
independence rules.

Initially, tasks will be completed under supervision until you develop a working knowledge of relevant regulations and processes, after which you will be expected to administer processes allocated to you. You will have responsibility for reviewing engagements for potential conflicts of interest and clearing in accordance with policies and procedures. You will also participate in dealing with queries and emails to the Sentinel helpline and manage other compliance processes.

Key Responsibilities

- Ensuring no professional engagement is undertaken by KPMG which would create an unmanageable conflict of interest through the review of Sentinel request
- Working with engagement teams to ensure that steps are taken to manage conflicts identified, whilst protecting client confidentiality
- Sentinel helpline to answer phone and email queries on the Sentinel system, conflicts of interest and the progress of engagement requests
- Liaising with global conflict resolvers, UK client facing teams and Quality and Risk Management professionals to manage conflicts of interest on cross-border engagements
- Undertaking certain compliance processes associated with the Sentinel system to ensure the data it contains is up to date and accurate
- Carry out checks on prospective audit clients to identify existing business and financial relationships with KPMG which may impair our independence
- Escalating policy queries or more complex cases to Sentinel Assistant Manager, where appropriate.
- Developing awareness/familiarity of the relevant firm’s compliance policies, auditor independence rules, conflict of interest rules and systems that support the Sentinel procedures.
The Person – Skills, Qualifications and Behaviours

- Sound organisational and analytical skills with the ability to prioritise efficiently.
- The ability and willingness to take personal responsibility and accountability for own work.
- Strong team-player who is both supportive and willing to help out.
- Client-focused approach with a passion for delivering excellence.
- Excellent written and oral communication skills, ability to communicate with people at all levels and build relationships.
- The ability to interpret complex information and identify issues.
- The ability to work well under pressure.
- Extremely high level of attention to detail is essential.
- The ability to handle sensitive/confidential information appropriately.
- The confidence to challenge the status-quo and provide fresh ideas.
- Confident user of Microsoft Office applications and internet-based research tools.
- Prior working experience for a professional services firm and/or understanding of conflict of interest are a distinct advantage, although training will be given.

Our DealIf the chance to work with interesting clients and innovative technology wasn’t rewarding enough, we’ll motivate you in other ways too. At KPMG you can expect real responsibilities and opportunities to grow professionally.

‘Our Deal’ sets out all the different ways you’ll be rewarded at KPMG. Among other things you can benefit from honest conversations about your career as well as a range of other rewards. In all these ways and more, we have created an environment that can bring out the best in you.

Flexible WorkingWhile some of our client-facing professionals can be required to travel regularly, and at times be based at client sites, we are supportive where possible of helping you to achieve a balance between your home and work demands.

We are happy to discuss individual requirements and our range of flexible working arrangements could be of interest. Furthermore, as part of the recruitment process, we can put you in touch with people who work flexibly so you can understand from them what our culture is like.

Applying with a DisabilityKPMG are proud to be an inclusive, equal opportunity employer and we seek to attract and retain the best people from the widest possible talent pool. As a member of the Business Disability Forum we're committed to ensuring that you are treated fairly throughout our Recruitment Process. Should you be successful after the initial application stage, please discuss any reasonable adjustments that you may require, with your recruitment contact.

KPMG's commitment to diversity

We are proud of the value we place on individuality; we want you to bring your full self to work and truly maximise your potential. We believe that your individuality helps us to deliver the best results for our clients. Diversity of background, diversity of experience, diversity of perspective - that's the KPMG difference. But, don't take our word for it, find out more about diversity at KPMG.

Returning to work after a break
At KPMG, we appreciate that returning to work after an extended career break can be daunting. We understand that those with experience who have taken a career break have a wealth of experience and knowledge to offer our organisation, which helps us to achieve our business goals. We will support you to refresh your skills, develop your confidence and provide a supportive network across the firm to help you best integrate into the working environment. This role welcomes applications for individuals who have been out of work for 18 months or more and who have previous relevant experience.

Policy for Agencies

KPMG has a commitment to sourcing candidates directly and as such we do not accept speculative CV’s from agencies. Please check here to see our policy on agencies: Policy

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