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Senior Assistant - RTW Team

Date: Jul 8, 2019

Location: Watford, United Kingdom

Company: KPMG UK

AutoReq ID145846BR
Job TitleSenior Assistant - RTW Team
CountryUnited Kingdom
FunctionKPMG Business Services
Service LinePeople
Service Line InformationWe believe working in our People community is an exciting and challenging environment in which to develop your career. We offer a wide range of opportunities across all areas of HR, where our people are highly respected by our clients, not only in the UK, but also across our growing European integrated practice.

KPMG OverviewKPMG is part of a global network of firms that offers Audit, Tax & Pensions, Consulting, Deal Advisory and Technology services. Through the talent of over 16,000 colleagues, we bring our creativity and insight to our clients’ most critical challenges.
With offices across the UK, we work with everyone from small start-ups and individuals to major multinationals, in virtually every industry imaginable. Our work is often complex, yet our vision is simple: to be the clear choice for our clients, for our people and for the communities we work in.

Job Description
Job Title: Senior Assistant – RTW Team
Role type: 12 month FTC
Grade: E2
Service Line: People Operations
Reporting to: Team Leader – RTW Team / HR Manager – Recruitment Operations
Working hours: 09:30am - 17:30
Location: Watford (with intermittent travel to other UK offices including Canary Wharf)

Function Information

The People Function plays a pivotal role in supporting the overall business strategy. In order to do this we are continually reviewing the way we recruit, develop and reward the people that work for KPMG to make sure that we attract and retain the very best and most diverse talent in the market place and enable them to achieve extraordinary things for our customers. At the heart of our people strategy lies a simple but powerful
statement – “our people are extraordinary”.

Department Information

The People Operations teams provide administrative and advisory support to our UK Business and through our ‘service pledge’ underpin our overall People Strategy and Vision. Customer centric, we are consistently looking for ways to exceed expectations of our people across the business with the service we deliver

Context of role

As a Senior HR Assistant of the Right to Work Admin team, you will be responsible for ensuring the Right to Work (RTW) and visa processes within People Operations are followed, maintained and allow the firm’s immigration licence to remain compliant.

You will take ownership and act as a key contact for all cases handled, taking all necessary actions and maintaining records to ensure we meet our statutory obligations.

You will work closely with other members of the People Operations teams, taking expert advice from specialists as needed.

You will be perceived as proactive, credible and accountable.

Your focus will be on working as part of the team to exceed customer expectations. You will be responsible for delivering high quality and consistent service delivery across all processes. Meeting, and where possible exceeding, our Service Level Agreements (SLA’s) is critical to our success and needs to be achieved in parallel with delivering a high quality service.

As a member of KPMG, you are expected to demonstrate the Firm’s values at all times.

Role and Responsibilities

The role has the following key responsibilities:

Have a reasonable understanding of the visa process and the differing levels of permission to work in the UK
- Manage the end to end administration process of all allocated visa applications, answering or escalating, where appropriate, any questions from the business or employee
- Collate the required documents and submit them to the Legal Services Immigration team within the required SLA
- Ensuring all records and documentation are accurately recorded and compliant with KPMG and Home Office requirements
- Carry out assurance tasks including audit of RTW documents and compliance files
- Take a commercial, considered stance to risk assessment linking in with the compliance teams and escalating issues as appropriate to the Team Leader before escalation to the relevant CoE
- You will be expected to be accountable and proactive, designing and driving solutions to improve operational efficiency and client service, building and maintaining strong relationships with stakeholders including, but not limited to, Legal Services, ELAT and the Performance Leads
- Take personal responsibility to adhere to our ISO standards

Experience, Qualification and Skills

The successful candidate is likely to have/be able to demonstrate:

An awareness of basic immigration law;
- Some experience in a compliance based role;
- An ability to build relationships and communicate with people at all levels;
- High levels of resilience, with experience of working in a highly pressurised client centric environment;
- Excellent attention to detail;
- Excellent communicator – written and verbal;
- The ability to influence and confidently negotiate at all levels;
- Good organisational, literacy and numeracy skills;
- The ability to prioritise workloads under a high pressure, autonomous environment;
- Good proficiency with IT Office, including: Microsoft Excel, PowerPoint, Word, etc. as well as SAP or equivalent HR system

Our Deal

Flexible Working

Our employees have many varied work schedules to suit their individual needs!

Our intelligent working options range from role sharing and flexible start and finish times, to home working and more informal arrangements agreed within teams.

Check out examples of KPMG employees enjoying different working patterns on our website and please do share your own individual requirements with us.

Applying with a DisabilityAs a member of the Business Disability Forum we're committed to ensuring a great experience for colleagues with a disability. Should you be successful after the initial application stage, please discuss any adjustments that you may require with your recruitment contact.

KPMG's commitment to diversity

We are proud of the value we place on individuality. We want you to bring your full self to work and maximise your potential. KPMG is a place where everyone can thrive, whatever their gender, ethnicity, disability, sexual orientation and socio-economic background.

Policy for Agencies

KPMG has a commitment to sourcing candidates directly and as such we do not accept speculative CV’s from agencies. Please check here to see our policy on agencies: Policy

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