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Programme Manager - Business Development Skills (12 Month FTC)

Date: May 11, 2021

Location: Watford, United Kingdom

Company: KPMG UK

The Role

This role sits within the Leadership, Professional and Business Development (LPBD) team. The purpose of this exciting role is to programme manage the creation and delivery of market leading sales skills learning across KPMG UK. Working with the Sales Learning Programme Lead, you will have the opportunity to contribute to the current redesign of the sales learning strategy and therefore experience within a commercial or client facing environment with an understanding of the sales process would be extremely beneficial. You will be responsible for project managing the creation and BAU delivery of a diverse portfolio of learning assets against challenging delivery timescales therefore foundational experience of core L&D principles & processes is required. Basic budget management and reporting skills as well as exposure to technology-enabled learning would be very useful. Your core focus will be on Business Development, but you may also get the opportunity to work on other LPBD projects as part of this project.

— Programme management – Manage a programme plan which maps learning design and delivery activities against the programme strategy, for a portfolio of learning assets. Be responsible for defining actions to meet quality output requirements and delivery deadlines. Work closely with the learning design team to ensure the shared understanding of responsibilities and required actions in delivering to the project plan.

— Learning Design and Development – Work with clients & Markets to define the learning needs requirements, along the life-cycle of the KPMG Sales process. Explore and scope out learning outcomes and measures of success by grade. Work with Design to define the solutions, and programme manage the design of key assets in the sales and business development skills arena which create business impact and produces long term behavioural change.

— Advisory/Consulting skills – Work as a business partner with a variety of stakeholders at all levels to understand the business and learning needs and deliver impactful solutions. The role will work with colleagues from across the organisation in an SME capacity.

— Budgeting and reporting – Manage and report on programme financials to reflect spend against budget and recommendations for improving value.

— Results focus: Monitor and track results and impact on the business

— Vendor Management – Manage external vendor relationships and ensure clarity of business requirements to drive value for money and business impact.

— Champion 70:20:10 approach to learning across all programmes.

Leadership & Management:
The role will require leadership and role modelling to the D grades working within the team but does not have any direct reports.
Stakeholder Interaction & challenges:
■ Business
■ Programme Sponsors
■ Subject matter experts
■ Resource Management
■ Talent Management
■ KPMG Learning Services
■ Global Learning
■ UK Learning
■ Head of Learning
■ Business Learning Partners
■ Coaching
■ Knowledge Management
■ Instructional Design Team
■ Technical programmes team
■ External
■ Third party providers
■ Relevant industry L&D professionals

Impact, Risk, Accountability & Governance:
The team are responsible for the delivery and impact of a curriculum that shapes the successful careers of our KBS and client facing professionals across the firm.

The Person

Essential
— Programme management skills and experience.
— Experience within a commercial or client facing environment with an understanding of the sales process.
— Good understanding of core L&D principles & processes.
— Basic budget management and reporting skills.
Desirable
— Continuous improvement, high quality delivery mind-set
— Comfortable with ambiguity and working through it
— Comfortable in challenging stakeholder views where deemed necessary
— Pragmatic, curious, innovative and creative.

Expertise / Technical role requirements
— CIPD or equivalent experience
— Industry and/or Learning related higher degree

Skills
— Project and programme management
— Flexible, consultative communications approach
— Commerciality
— Relationship management
— Demonstrated commitment to on-going personal development to extend their L&D capabilities


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