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Learning Deployment Specialist – Reporting

Date: Jan 6, 2019

Location: Watford, United Kingdom

Company: KPMG UK

AutoReq ID139440BR
Job TitleLearning Deployment Specialist – Reporting
CountryUnited Kingdom
FunctionKPMG Business Services
Service LinePeople
Service Line InformationWe believe working in our People community is an exciting and challenging environment in which to develop your career. We offer a wide range of opportunities across all areas of HR, where our people are highly respected by our clients, not only in the UK, but also across our growing European integrated practice.

KPMG OverviewKPMG is part of a global network of firms that offers Audit, Tax & Pensions, Consulting, Deal Advisory and Technology services. Through the talent of over 16,000 colleagues, we bring our creativity and insight to our clients’ most critical challenges.

With offices across the UK, we work with everyone from small start-ups and individuals to major multinationals, in virtually every industry imaginable. Our work is often complex, yet our vision is simple: to be the clear choice for our clients, for our people and for the communities we work in.

Job DescriptionJob Description

The purpose of this role is to be accountable for the deployment of nominated mandatory learning programmes for UK Learning, be the first point of call for service line enquiries/queries and ensure programmes are deployed within budget and in the most efficient and cost effective manner. The main area of responsibility for this role will be aroiund the reporting of mandatory training The LDS will ensure they follow the agreed processes adopted across the whole of Deployment.

Role overview

Provide proactive, effective and efficient administration support to the UK Audit Learning and Development Team:
Role includes:

Working with internal HR systems (SAP) you will be responsible for monitoring all the Audit training within the UK. Specific responsibilities for Audit mandatory training
Monitoring the complexities of all attendance on all mandated programmes and ensuring that regular reports are issued.
Regular reporting from SAP of Audit staff to ensure accuracy throughout the practice.
Monitoring of attendance on mandatory courses by running monthly or weekly non-attendance reports via the KPMG Learning Management System (KBS) and maintaining documentation.
Communication with Audit staff who appear on non-attendance reports as well as their Performance Managers.
Producing reports for the department and firm wide People Leaders in training and finance matters.
Maintaining list of course information and maintenance of the on the L&D website/portal.
Monitoring very busy email accounts, answering queries promptly and filing of all correspondence.
Issuing metrics where necessary on mandatory training.
Liaising with Risk on metrics and queries from the external regulator.
Regularly review procedures with a view to improving processes.
Ad hoc administration and project support for the Learning and Development team.
Working with Learning deployment operations administrators provide onsite support for high profile events.
Ensure processes are followed by BLP and other Learning contacts
Ad-hoc project work
Coaching and mentoring new team members

Experience and Background

Proven attention to detail with the ability to work under pressure
Be credible and confident building new relationships as well as ability to influence senior stakeholders to make business decisions.
Committed to delivering a first class quality service
Flexible approach with the ability to multi-task, manage time effectively and handle tight deadlines
Intermediate knowledge of MS Office (Word, PowerPoint and SharePoint).
Proven excel user who can confidently compare reports, use vLook up, produce pivot tables and formulae.

Qualifications and Skills

Project and Programme Management
Relationship management
Strong oral and written communication skills
Strong problem solving skills
Good Microsoft office skills

Our DealIf the chance to work with interesting clients and innovative technology wasn’t rewarding enough, we’ll motivate you in other ways too. At KPMG you can expect real responsibilities and opportunities to grow professionally.

‘Our Deal’ sets out all the different ways you’ll be rewarded at KPMG. Among other things you can benefit from honest conversations about your career as well as a range of other rewards. In all these ways and more, we have created an environment that can bring out the best in you.

Flexible WorkingWhile some of our client-facing professionals can be required to travel regularly, and at times be based at client sites, we are supportive where possible of helping you to achieve a balance between your home and work demands.

We are happy to discuss individual requirements and our range of flexible working arrangements could be of interest. Furthermore, as part of the recruitment process, we can put you in touch with people who work flexibly so you can understand from them what our culture is like.

Applying with a DisabilityKPMG are proud to be an inclusive, equal opportunity employer and we seek to attract and retain the best people from the widest possible talent pool. As a member of the Business Disability Forum we're committed to ensuring that you are treated fairly throughout our Recruitment Process. Should you be successful after the initial application stage, please discuss any reasonable adjustments that you may require, with your recruitment contact.

KPMG's commitment to diversity

We are proud of the value we place on individuality; we want you to bring your full self to work and truly maximise your potential. We believe that your individuality helps us to deliver the best results for our clients. Diversity of background, diversity of experience, diversity of perspective - that's the KPMG difference. But, don't take our word for it, find out more about diversity at KPMG.

Returning to work after a break
At KPMG, we appreciate that returning to work after an extended career break can be daunting. We understand that those with experience who have taken a career break have a wealth of experience and knowledge to offer our organisation, which helps us to achieve our business goals. We will support you to refresh your skills, develop your confidence and provide a supportive network across the firm to help you best integrate into the working environment. This role welcomes applications for individuals who have been out of work for 18 months or more and who have previous relevant experience.

Policy for Agencies

KPMG has a commitment to sourcing candidates directly and as such we do not accept speculative CV’s from agencies. Please check here to see our policy on agencies: Policy

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