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Learning Business Partners

Date: Oct 15, 2021

Location: Watford, United Kingdom

Company: KPMG UK


KPMG Overview

KPMG is part of a global network of firms that offers Audit, Tax & Legal, Consulting, Deal Advisory and Technology services. Through the talent of over 16,000 colleagues, we bring our creativity and insight to our clients’ most critical challenges.

With offices across the UK, we work with everyone from small start-ups and individuals to major multinationals, in virtually every industry imaginable. Our work is often complex, yet our vision is simple: to be the clear choice for our clients, for our people and for the communities we work in.

Job Description


KPMG’s culture is built on learning and improving every day – it is one of Our Values.

Learning Partners collaborate across the whole firm, from Consulting/Advisory, to Audit to KPMG Global. We work with our stakeholders to manage and implement learning solutions that directly support the firm’s strategy and your colleagues achieving their career aspirations. The result – amazing people doing meaningful jobs with fascinating clients.

We are the key learning interface between our central learning function and the many specialist areas in Consulting. We experience the full breadth and depth of KPMG’s expertise.

Our team is welcoming, inclusive, self-aware, flexible and excited to have new members.

What impact will you make? The Opportunity
Human-centred design is at the heart of our Learning design principles: we use a Design Thinking approach to map our learning requirements into the User Experience journey. Always innovating and now supporting working in a Hybrid world, we use technology, digital assets and increasingly blended learning solutions to deliver outstanding results that exceeds our colleagues’ expectations.

Role description
Our business partners hold the important relationship between the business and delivering on their Learning needs. Your clients value your commercial awareness and your understanding of their strategy. Your responsibilities span the employee life cycle inclusive of the talent agenda, so you are a true partner to the Capability-aligned Head of People. Collaboration across our operating model is a key feature of how you will deliver impactful results.

Reporting to the Senior Learning Business Partner, you will interact with Performance Managers and Engagement Managers in your business area. With a background in HR or Learning, you will love problem solving and aligning business needs to realistic and achievable plans that reflect the Learning and Talent Strategy. You will not be afraid to challenge where it is best for us to invest, and KPMGs unique relationship with University’s will feature as a talent attractor within your learning strategy.

Watford or other regional location


Relationships and Management
• Owning and driving relationships with business stakeholders in the business unit/Capability area, focusing on Performance and engagement Managers.
• Implementing a business-specific learning strategy aligned to business, Talent and Learning CoE strategy. This will include close connectivity to our student populations and supporting their development as they roll off structured programmes
• Prioritise the link between our Values and the Ethics and Risk management framework to deliver firm-wide learning on Code of Conduct, compliance, quality and risk management imperatives.
• Work closely with HRBPs and the Senior Learning BP to deliver learning needs analysis in business unit/Capability area, ensuring all learning outcomes link back to the delivery of business improvements.
• Work closely with Learning Operations to measure learning outcomes and gain MI from KLS (KPMG Learning Services) to track delivery and cancellation rates
• Support the Senior Learning BP on budget processes as required and as aligned to the curriculum in your area.
• Sit on relevant business management committees and represent the new learning strategy

Delivery and Excellence
• Facilitate in programmes as required and participate in firm-wide learning projects to ensure learning solutions deliver business objectives.
• Drive the technical curriculum, where appropriate working with Technical Curriculum Managers (Audit-specific) and identify SMEs I the business to support design thinking workshops, to meet clients’ learning needs.
• Manage the scheduling and implementation of technical training, working closely with Enablement and KLS
• Identify and manage/coordinate key business content developers to work within the Design to ensure end product is future-proofed, supports Hybrid Working principles and is delivered within budget and timeframes.
• Ensure behavioural change management approaches and processes are developed within firm-wide Ethics, Values and Risk implementations; work closely with stakeholders across the business area to ensure all mandatory training is fulfilled
• Provide management information to the business unit/Capability to measure the effectiveness of learning and support the achievement of its goals.
• Challenge the status quo to ensure all learning content fulfils both Diversity and Inclusion and Hybrid working principles, for technical training towards a blend of digital/Virtual.
• Facilitate the implementation of Code of Conduct, risk and compliance learning and awareness across all grades, Sectors and business lines, as needed.
• Conduct, manage and measure the impact of learning campaigns.
• Monitor the budget aligned to your business areas consumption
• Escalate Design issues where stakeholders are falling behind on partnering to convey content requirements.

• Degree at a Bachelor level or equivalent
• Professional training/HR development/education qualifications in relevant subject area.
• Demonstrable experience at manager level
• Adept at communicating and influencing, opportunity also for Associate Coaching qualification use or future development
• Strong commercial and financial awareness, comfortable with data and creating insight
• Evidence of CPD and up to date knowledge on learning developments in the marketplace
• Background in innovative Leadership and OD strategies helpful
• Pragmatic and action-focused, whilst holding the line on quality assurance

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