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Learning Business Partner – Senior Manager

Date: Nov 15, 2021

Location: Watford, United Kingdom

Company: KPMG UK

Location: Watford or other regional location.
Hours: Full-time

KPMG’s culture is built on learning and improving every day – it is one of Our Values.

Learning Partners collaborate across the whole firm, from Consulting/Advisory, to Audit to KPMG Global. We work with our stakeholders to manage and implement learning solutions that directly support the firm’s strategy and your colleagues achieving their career aspirations. The result – amazing people doing meaningful jobs with fascinating clients.

We are the key learning interface between our central learning function and the many specialist areas in Consulting. We experience the full breadth and depth of KPMG’s expertise.

Our team is welcoming, inclusive, self-aware, flexible and excited to have new members.

What impact will you make? The Opportunity
Human-centred design is at the heart of our Learning design principles: we use a Design Thinking approach to map our learning requirements into the User Experience journey. Always innovating and now supporting working in a Hybrid world, we use technology, digital assets and increasingly blended learning solutions to deliver outstanding results that exceeds our colleagues’ expectations.

Role description
Our business partners hold the important relationship between the business and delivering on their Learning needs. Your clients value your commercial awareness and your understanding of their strategy. Your responsibilities span the employee life cycle inclusive of the talent agenda, so you are a true partner to the Capability-aligned Head of People. Collaboration across our operating model is a key feature of how you will deliver impactful results.

Reporting to the Head of Learning, and with a dotted line to the Capability Head of People, this is a great opportunity to play an essential role in Learning and Development’s transformation. Within this role you will be able to reposition L&D to be the key differentiator in achieving business goals, by building trusted relationships with Partners and Directors in the business. You will define and deliver a learning and development plan that balances our team’s ambition with the strategic goals of the business.

Strong in both strategic and day-to-day leadership, aligning the agenda around talent, engagement and learning to change behaviour and grow our business. The successful candidate will be a creative thinker with strong commercial acumen, and a role model for the team, adept at collaborating, communicating, influencing, coaching and educating those around you.


Strategic Planning
- Leading, developing and managing a team of Learning Business Partners (Manager C)
- Defining and owning a Capability- specific learning strategy aligned to business and learning CoE strategy.
- Driving an agenda that is aligned to the Learning Business Case of increasing the use of blended learning whilst reducing face to face training
- Planning and executing an annual learning needs analysis to develop an understanding of the current and future needs of the business which will lead to greater clarity around key issues and the development of effective L&D solutions.
- Building trusted advisor relationships with senior leaders in the business.
- Involved in workforce planning discussions and data analysis to support the future student pipeline, for your Capability
- Working on the annual budgeting process, overall financial direction and allocation of budget for technical learning within the Capability, challenge costings and use of external vendors.
- Always challenging learning outcomes and business improvements
- Sit on relevant business management committees and represent the new learning strategy
- Not afraid to challenge where appropriate.

Strategic Management
- Ensuring that the professional and leadership development needs of the Capability are represented firm wide and effective L&D solutions are developed through the ECD and LED teams.
- Utilising the wider Learning teams including the Design & Enablement teams to deliver and facilitate innovative and practical technical L&D solutions and interventions
- Report on Capability-specific operational risk and governance, cascading operational requirements up to key stakeholders.
- Being responsible for developing an annual curriculum from new development to retiring content
- You will need to link in with the Business technical content experts to support the development of technical training and align content development to the Design team
- Project sponsors for business-driven technical curriculum, sit in design and delivery project meetings to ensure momentum with and for client needs.
- Influencing and challenging key stakeholders to ensure the appropriate delivery of technical L&D solutions, within budget.

Operational excellence
- Provide meaningful management information to the business to measure the effectiveness of learning and support the achievement of its goals.
- Ensure the technical learning curriculum, and wider suite of development solutions, remains relevant and can adapt to changing business environments
- Support ECD with delivery of student induction and other relevant milestone events, as needed.
- Facilitation will be part of the role and a balance will be found between keeping skills fresh and relevant within the job role.
People Leadership
- Develop your team and their skills and encouraging a meaningful feedback culture
- Have a clear understanding of the firm’s commitment to creating a more inclusive culture and promote this with your team and within the wider Learning organisation
- Uphold and role model the firm’s Values.
- Degree at a Bachelor level or equivalent
- Professional training/HR development/education qualifications in relevant subject area.
- Experience at senior manager level and have a proven track record in core HR competencies
- Ablility to influence, coach, educate, challenge and manage senior stakeholders.
- Evidence of CPD and up to date knowledge on learning strategy
- Strong financial management/commercial acumen.
- Ability to understand and develop effective L&D and OD strategies whilst also understanding the implications
- Be able to translate client business needs into realistic and achievable plans in collaboration with the learning CoE.
- The ability to provide leadership, collaboration and consultation with senior leaders within the firm
- Proven team leadership and management skills to create a high performing and collaborative team environment.
- Well-developed verbal and written communication skills
- Experience or exposure to project management principles.

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