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HR Assistant - Student Onboarding

Date: Feb 4, 2019

Location: Watford, United Kingdom

Company: KPMG UK

AutoReq ID141857BR
Job TitleHR Assistant - Student Onboarding
CountryUnited Kingdom
FunctionKPMG Business Services
Service LinePeople
Service Line InformationWe believe working in our People community is an exciting and challenging environment in which to develop your career. We offer a wide range of opportunities across all areas of HR, where our people are highly respected by our clients, not only in the UK, but also across our growing European integrated practice.

KPMG OverviewKPMG is part of a global network of firms that offers Audit, Tax & Pensions, Consulting, Deal Advisory and Technology services. Through the talent of over 16,000 colleagues, we bring our creativity and insight to our clients’ most critical challenges.

With offices across the UK, we work with everyone from small start-ups and individuals to major multinationals, in virtually every industry imaginable. Our work is often complex, yet our vision is simple: to be the clear choice for our clients, for our people and for the communities we work in.

Job Description
Role: HR Assistant - Student Onboarding
Role Type: FTC - 8 month
Grade: E1
Dept: Student Onboarding Team
Reporting to: Student Onboarding Team Leader
Working Hours: 09:30am - 17:30pm
Location: Watford

Role and person overview

The role will involve working as part of the Student Onboarding Team, responsible for making offers to and onboarding c1700 graduates and apprentices annually into the firm. You will take ownership and act as the key contact for all queries and actions necessary to support the onboarding of the Firm’s new joiners whilst ensuring we deliver an exceptional level of service in accordance to tight timescales. You will be perceived as reliable, credible, commercial and expert. You will manage challenging conversations and the business’ expectations drawing on advice from expert teams and senior colleagues.

As a member of the Student Onboarding Team, you are expected to demonstrate the Firm’s values at all times. As a HRA you will be encouraged to use your initiative when facing complications and driving solutions and support the improvement of efficiencies to achieve key deliverables.

Role and Responsibilities

Stakeholder Management

- Proactively develop strong and enduring relationships with key stakeholders – including external candidates and associates.
- Proactively work to educate the joining colleague on the onboarding process.
- Have the ability to take a logical and systematic approach to issues, thinking outside of the box and weighing up all options available to make an informed decision.
Case Management

- Processing offers received from Student Recruitment and creating letters for students through the 2xB system and becoming an expert in the system
- Effectively communicate with students throughout the onboarding period, which can sometimes exceed a year, understanding your role in terms of keeping the candidate engaged and committed to KPMG
- Hold a good understanding of the different tiers of right to work to enable effective communication to candidates as well as ensuring they are able to meet their state dates
- Ensure that graduates are screened to KPMG’s high standards and take personal responsibility for completing the onboarding process, including pre-employment health questionnaire, Ethics & Independence questionnaire, references, academic qualifications and right to work in the UK;
- Ensure the creation/amending of SuccessFactors and SAP records are up to date
Contributing to the team and People Function

- Share knowledge and experience proactively across the team and be recognised as a team player;
- Participate in ad hoc events, such as student inductions and assessment centres, collecting key documentation and ensuring that it meets our screening requirements.
- Take part in and contribute to functional and KPMG wide projects;
- Work with the Senior HR Assistant and Team Leader to continuously improve and streamline the quality of Student Onboarding work
- Take a personal responsibility to progress your own personal development;
- Take a personal responsibility to adhere to our ISO standards.
- Understand KPMG’s HR Shared Service vision and strategy, supporting the drive to fully embed this within People Operations and the wider firm.
Qualifications and Skills

- Excellent customer service skills, with a passion for delivering an outstanding level of service to a wide and complex client base;
- A team player, proactively seeking opportunities to share and develop the knowledge and skills set within the Student Onboarding Team;
- High levels of resilience, with experience of working in a highly pressurised and high volume client centric environment;
- Strong communication skills, with the ability to speak clearly and fluently, and draft non-standard communication;
- Ability to manage own workload, planning and prioritising as needed.
Experience and Background

You will be able to demonstrate experience in the key components of the role. This is typically underpinned by experience in a fast moving, responsive customer service or administration based office environment.

Our DealIf the chance to work with interesting clients and innovative technology wasn’t rewarding enough, we’ll motivate you in other ways too. At KPMG you can expect real responsibilities and opportunities to grow professionally.

‘Our Deal’ sets out all the different ways you’ll be rewarded at KPMG. Among other things you can benefit from honest conversations about your career as well as a range of other rewards. In all these ways and more, we have created an environment that can bring out the best in you.

Flexible WorkingWhile some of our client-facing professionals can be required to travel regularly, and at times be based at client sites, we are supportive where possible of helping you to achieve a balance between your home and work demands.

We are happy to discuss individual requirements and our range of flexible working arrangements could be of interest. Furthermore, as part of the recruitment process, we can put you in touch with people who work flexibly so you can understand from them what our culture is like.

Applying with a DisabilityKPMG are proud to be an inclusive, equal opportunity employer and we seek to attract and retain the best people from the widest possible talent pool. As a member of the Business Disability Forum we're committed to ensuring that you are treated fairly throughout our Recruitment Process. Should you be successful after the initial application stage, please discuss any reasonable adjustments that you may require, with your recruitment contact.

KPMG's commitment to diversity

We are proud of the value we place on individuality; we want you to bring your full self to work and truly maximise your potential. We believe that your individuality helps us to deliver the best results for our clients. Diversity of background, diversity of experience, diversity of perspective - that's the KPMG difference. But, don't take our word for it, find out more about diversity at KPMG.

Returning to work after a break
At KPMG, we appreciate that returning to work after an extended career break can be daunting. We understand that those with experience who have taken a career break have a wealth of experience and knowledge to offer our organisation, which helps us to achieve our business goals. We will support you to refresh your skills, develop your confidence and provide a supportive network across the firm to help you best integrate into the working environment. This role welcomes applications for individuals who have been out of work for 18 months or more and who have previous relevant experience.

Policy for Agencies

KPMG has a commitment to sourcing candidates directly and as such we do not accept speculative CV’s from agencies. Please check here to see our policy on agencies: Policy

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