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HR Assistant - Employee Lifecycle

Date: Nov 27, 2018

Location: Watford, United Kingdom

Company: KPMG UK

AutoReq ID139947BR
Job TitleHR Assistant - Employee Lifecycle
CountryUnited Kingdom
LocationWatford
FunctionKPMG Business Services
Service LinePeople
Service Line InformationWe believe working in our People community is an exciting and challenging environment in which to develop your career. We offer a wide range of opportunities across all areas of HR, where our people are highly respected by our clients, not only in the UK, but also across our growing European integrated practice.

KPMG OverviewKPMG is part of a global network of firms that offers Audit, Tax & Pensions, Consulting, Deal Advisory and Technology services. Through the talent of over 16,000 colleagues, we bring our creativity and insight to our clients’ most critical challenges.

With offices across the UK, we work with everyone from small start-ups and individuals to major multinationals, in virtually every industry imaginable. Our work is often complex, yet our vision is simple: to be the clear choice for our clients, for our people and for the communities we work in.

Job Description
Title: HR Assistant - Employee Lifecycle
Role type: FTC - 6 month
Department: People Centre
Reporting to: Team Leader
Working hours: 09:30am - 17:30pm
Location: Watford


Overall purpose of the role

Working within a team of approximately 50 people in the PeopleCentre, (KPMG's HR shared service team), you will be expected to focus on one of the People Function’s primary processes. You will be providing advice and guidance to clients, ensuring that the People Centre’s core service deliverables are met to an exceptional standard. Opportunities to rotate into other teams within the PeopleCentre will arise with experience.
Core responsibilities

- Develop and maintain strong client relationships with the PeopleCentre clients, specifically our People Leaders (PLs), HR Business Contacts and our colleagues within the HR Centre’s of Excellence, Finance, Payroll and Benefits teams, ensuring that their expectations are managed and met, maintaining an effective level of communication to ensure that they feel well informed;
- Develop knowledge of HR policy and practice so that incoming work can be processed and queries resolved at the first point of contact, keeping up to date with any legislative, policy or process changes;
- Take full ownership of your work, adhering to service level agreements (SLAs), and ensuring that error rates are kept to a minimum;
- Responsible for inputting and updating information onto the Firm’s SAP HR system, ensuring all relevant fields are accurately completed in line with relevant payroll deadlines and client expectations;
- Coach less experienced colleagues and new joiners on key policies and processes and our documented ‘Ways of Working’, providing guidance as appropriate;
- In addition to your designated HR process group you will be expected to take on additional responsibilities for project work and processes that fall outside of the key process group’s e.g. Scribing for disciplinary hearings, sickness absence case
Employee Lifecycle Team

- Process internal transfers and secondments by updating SAP and producing emails from correspondence;
- Manage the extension and termination processes for employees on Fixed Term
- Contracts (FTCs), ensuring PLs adhere to guidelines, producing necessary letters and updating the SAP system accordingly;
- Process resignations via the Appian system, updating SAP, sending correspondence to all parties and identifying employees eligible for exit interviews;
- Manage retirement and death in service cases with sensitivity;
- Provide support to HR Business Contacts with redundancy programmes, including the preparation of settlement agreements and the provision of employee Information;
- Manage maternity cases from the commencement of maternity leave through to the return to work, providing advice and assistance on the policy and process, ensuring that every maternity leaver has a positive experience and is provided with useful and timely information about their entitlements;
- Develop a comprehensive understanding of KPMG's flexible working policy and portfolio of options available, including job shares, part-time working, home working, and annualised days to advise clients;
- Respond to requests for flexible working: calculate entitlements, produce letters and update SAP with new working arrangements;
- Process requests for other family-friendly processes including parental leave, paternity leave, adoption and fostering leave;
- Identify complex flexible working cases and requests that fall outside of policy and work with the HR Business Contacts and Employment Law Advisory Team to resolve.

Additional responsibilities

In a large crisis situation affecting KPMG UK, the PeopleCentre would become the call centre for employees, friends and family, and would liaise with the Police and other government agencies. In this instance, HRAs would be required to answer calls, record information and pass this onto relevant parties.

Skills and experience required

- A minimum of 1 years’ HR administration experience in a customer facing, high volume, fast moving, responsive and agile operation;
- Data entry experience in SAP HR;
- Developed communication skills and experience of working with people at all levels;
- Strong attention to detail and high levels of accuracy;
- Ability to remain accountable for your own work, ensuring SLAs are met and using initiative to address risks before they become issues;
- A proven team player, who enjoys supporting colleagues;
- A passion for a first class service provision, striving for excellence at all times;
- A proactive individual who has the ability to manage their workload, plan and prioritise as needed.



Our DealIf the chance to work with interesting clients and innovative technology wasn’t rewarding enough, we’ll motivate you in other ways too. At KPMG you can expect real responsibilities and opportunities to grow professionally.


‘Our Deal’ sets out all the different ways you’ll be rewarded at KPMG. Among other things you can benefit from honest conversations about your career as well as a range of other rewards. In all these ways and more, we have created an environment that can bring out the best in you.

Flexible WorkingWhile some of our client-facing professionals can be required to travel regularly, and at times be based at client sites, we are supportive where possible of helping you to achieve a balance between your home and work demands.

We are happy to discuss individual requirements and our range of flexible working arrangements could be of interest. Furthermore, as part of the recruitment process, we can put you in touch with people who work flexibly so you can understand from them what our culture is like.

Applying with a DisabilityKPMG are proud to be an inclusive, equal opportunity employer and we seek to attract and retain the best people from the widest possible talent pool. As a member of the Business Disability Forum we're committed to ensuring that you are treated fairly throughout our Recruitment Process. Should you be successful after the initial application stage, please discuss any reasonable adjustments that you may require, with your recruitment contact.

KPMG's commitment to diversity

We are proud of the value we place on individuality; we want you to bring your full self to work and truly maximise your potential. We believe that your individuality helps us to deliver the best results for our clients. Diversity of background, diversity of experience, diversity of perspective - that's the KPMG difference. But, don't take our word for it, find out more about diversity at KPMG.



Returning to work after a break
At KPMG, we appreciate that returning to work after an extended career break can be daunting. We understand that those with experience who have taken a career break have a wealth of experience and knowledge to offer our organisation, which helps us to achieve our business goals. We will support you to refresh your skills, develop your confidence and provide a supportive network across the firm to help you best integrate into the working environment. This role welcomes applications for individuals who have been out of work for 18 months or more and who have previous relevant experience.

Policy for Agencies

KPMG has a commitment to sourcing candidates directly and as such we do not accept speculative CV’s from agencies. Please check here to see our policy on agencies: Policy


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