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HR Assistant - Client Screening

Date: Jan 24, 2019

Location: Watford, United Kingdom

Company: KPMG UK

AutoReq ID141497BR
Job TitleHR Assistant - Client Screening
CountryUnited Kingdom
LocationWatford
FunctionKPMG Business Services
Service LinePeople
Service Line InformationWe believe working in our People community is an exciting and challenging environment in which to develop your career. We offer a wide range of opportunities across all areas of HR, where our people are highly respected by our clients, not only in the UK, but also across our growing European integrated practice.

KPMG OverviewKPMG is part of a global network of firms that offers Audit, Tax & Pensions, Consulting, Deal Advisory and Technology services. Through the talent of over 16,000 colleagues, we bring our creativity and insight to our clients’ most critical challenges.

With offices across the UK, we work with everyone from small start-ups and individuals to major multinationals, in virtually every industry imaginable. Our work is often complex, yet our vision is simple: to be the clear choice for our clients, for our people and for the communities we work in.

Job Description
Role: HR Assistant - Client Screening
Role type: FTC - 9 Months
Grade: E1
Dept: Client Screening Team
Reporting to: Team Leader
Working hours: 09:30 - 17:30
Location: Watford


Role and person overview

Working in the Client Screening team you will have responsibility for case managing current employee screening checks to enable them to work on particular engagements. You will take ownership and act as the key contact for all queries and actions necessary to support the screening of the Firm’s employees whilst ensuring we deliver an exceptional level of service in accordance to tight timescales.

You will also be responsible for the onboarding and management of work experience requests. You will be expected to ensure that the Firm complies with the necessary regulations when arranging paid, unpaid and shadowing work.

You will be responsible for the liaison between the Firm’s employee, The Security Watchdog and the client. You will be perceived as reliable, credible, commercial and expert. You will manage challenging conversations and the business’ expectations drawing on advice from expert teams and senior colleagues.

As a member of the Client Screening team, you are expected to demonstrate the Firm’s values at all times. As an HR Assistant you will be encouraged to use your initiative when facing complications and driving solutions and support the improvement of efficiencies to achieve key deliverables.

Role and Responsibilities

Stakeholder Management

- Proactively develop strong and enduring relationships with key stakeholders – including business contacts, centres of excellence, external stakeholders and associates.
- Proactively work to educate both the employee and the business on the screening process.
- Have the ability to take a logical and systematic approach to issues, thinking outside of the box and weighing up all options available to make an informed decision.
- Work as part of a team with Onboarding, Right to Work, The Security Watchdog and the business to ensure a smooth and seamless service is given to the joining colleague.
- Maintain healthy relationships with the Firm’s clients and Resource Solutions, attending meetings to understand requirements when necessary.
- Maintain regular contact with the Firm’s internal risk and compliance teams.
- Liaise with international HR contacts to support global screening
Case Management

- Hold a good understanding of the visa process and different tiers of right to work,
- Manage high volumes of case work independently,
- Liaising with Global KPMG firms to complete screening for international employees,
- Take a commercial, considered stance to risk assessment linking in with the compliance teams and escalating issues as appropriate to a Senior HR Assistant before escalation to the relevant CoE,
- Prioritise workload in accordance to urgency and adhere to agreed SLA’s and KPI’s,
- Ensuring work is accurate first time and that all legal requirements are met,
- Ability to draft non-standard communication
Contributing to the team and People Function

- Coach new joiners on key processes and approaches, providing guidance as appropriate;
- Share knowledge and experience proactively across the team and be recognised as a team player;
- Manage workload and own diary;
- Take part in and contribute to functional and KPMG wide projects;
- Take a personal responsibility to continuously improve and streamline the quality of screening work and own personal development;
- Take a personal responsibility to adhere to our ISO standards
- Keeping the Firm free from risk

Qualifications and Skills

It is expected that you will have previous experience of an office environment and can demonstrate strong administration skills.

- Have an ability to build relationships and communicate with people at all levels;
- High levels of resilience, with experience of working in a highly pressurised client centric environment;
- Effectively work with minimal supervision;
- Possess excellent attention to detail;
- Be an excellent communicator – written and verbal;
- Have strong organisational, literacy and numeracy skills;
- Ability to prioritise task list;
- Have a good degree of IT proficiency, including; Microsoft Excel and SAP or equivalent HR system.
- Awareness and understanding of the Professional Services industry
- Awareness and understanding of the Bribery Act

Experience and Background

You will be able to demonstrable experience in the key components of the role. This is typically underpinned by
relevant experience in a fast moving, responsive customer service or administration based team.

Our DealIf the chance to work with interesting clients and innovative technology wasn’t rewarding enough, we’ll motivate you in other ways too. At KPMG you can expect real responsibilities and opportunities to grow professionally.


‘Our Deal’ sets out all the different ways you’ll be rewarded at KPMG. Among other things you can benefit from honest conversations about your career as well as a range of other rewards. In all these ways and more, we have created an environment that can bring out the best in you.

Flexible WorkingWhile some of our client-facing professionals can be required to travel regularly, and at times be based at client sites, we are supportive where possible of helping you to achieve a balance between your home and work demands.

We are happy to discuss individual requirements and our range of flexible working arrangements could be of interest. Furthermore, as part of the recruitment process, we can put you in touch with people who work flexibly so you can understand from them what our culture is like.

Applying with a DisabilityKPMG are proud to be an inclusive, equal opportunity employer and we seek to attract and retain the best people from the widest possible talent pool. As a member of the Business Disability Forum we're committed to ensuring that you are treated fairly throughout our Recruitment Process. Should you be successful after the initial application stage, please discuss any reasonable adjustments that you may require, with your recruitment contact.

KPMG's commitment to diversity

We are proud of the value we place on individuality; we want you to bring your full self to work and truly maximise your potential. We believe that your individuality helps us to deliver the best results for our clients. Diversity of background, diversity of experience, diversity of perspective - that's the KPMG difference. But, don't take our word for it, find out more about diversity at KPMG.



Returning to work after a break
At KPMG, we appreciate that returning to work after an extended career break can be daunting. We understand that those with experience who have taken a career break have a wealth of experience and knowledge to offer our organisation, which helps us to achieve our business goals. We will support you to refresh your skills, develop your confidence and provide a supportive network across the firm to help you best integrate into the working environment. This role welcomes applications for individuals who have been out of work for 18 months or more and who have previous relevant experience.

Policy for Agencies

KPMG has a commitment to sourcing candidates directly and as such we do not accept speculative CV’s from agencies. Please check here to see our policy on agencies: Policy


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