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Category Manager – Technology

Date: May 17, 2019

Location: Watford, United Kingdom

Company: KPMG UK

AutoReq ID141745BR
Job TitleCategory Manager – Technology
CountryUnited Kingdom
LocationWatford
FunctionKPMG Business Services
Service LineFinance
Service Line InformationWith a turnover in excess of £1.5 billion and a payroll of close to 16,000 partners and staff across UK offices, our Finance team covers a huge spectrum of work. It spans everything from being closely involved in supporting the organisation's business strategy to tightly managing critical business functions like employee payroll, expenses, accounts payable and billing.

KPMG OverviewKPMG is part of a global network of firms that offers Audit, Tax & Pensions, Consulting, Deal Advisory and Technology services. Through the talent of over 16,000 colleagues, we bring our creativity and insight to our clients’ most critical challenges.

With offices across the UK, we work with everyone from small start-ups and individuals to major multinationals, in virtually every industry imaginable. Our work is often complex, yet our vision is simple: to be the clear choice for our clients, for our people and for the communities we work in.

Job Description
KPMG provides Audit, Tax and Advisory services to clients with these client-facing functions supported by a central function, KPMG Business Services (KBS). Within KBS, the firm has an established Procurement function resourced with qualified procurement professionals, supported by an outsourced procurement services provider, responsible for supporting the firm’s £450m+ expenditure on bought-in goods & services. The Procurement function‘s objectives are:

- To be regarded as an invaluable business partner by the firm’s Infrastructure functions (in particular Facilities, HR , Marketing and IT) and by the wider business functions (Audit, Tax, Advisory and Markets)
- To drive the continuous improvement of third-party goods & services and minimise the risks associated with commercial contracting activities through the application of best-practice procurement across the firm
- To support the business with technology investments to enable profitable revenue growth
- To deliver year-on-year financial benefit to the firm

Overview of the Position


Procurement’s sourcing activities are managed by five core category teams; Facilities & Marketing Services, HR & Professional Services, Technology Services and Travel Services. The Technology Category Manager, reports to the Director of Technology Sourcing.

Technology spend overall for KPMG LLP is circa £90m per annum, including both KBS Technology spend and Front Office Technology spend. Whilst KBS Technology spend represents a large proportion of this spend and managed separately within the KBS Technology Services category, the Front Office category has both spend and revenue exposure as the services are more directly associated to external KPMG client delivered solutions.

The Category Manager Technology is responsible for maximising the contribution of the Technology Services category to the firm. Leading and working together with the retained KPMG team and outsourced Procurement service provider to provide commercial, contractual and risk management expertise to the firm’s KBS and Client facing functions, including Client facing teams including Technology, Tax, Audit, Risk and Management Consultancy capability groups.

Providing active support of the key stakeholders and budget-holders responsible for expenditure and supplier relationships in related category supply chains. Stakeholders will operate in multiple business market sectors and deploy a broad range of services and solutions often underpinned by third party technologies and via strategic business partnerships.

The Category Manager Technology’s main responsibilities are;

Relationship Management

- Develop strategies which deliver enablement-focussed sourcing and commercial advisory expertise to KPMG Client-services teams to provide a low-friction procurement service which optimises quality, cost, and time to market outcomes for KPMG and its Clients.
- Delivering quality client service careful management of potential tensions between business requirements and the application of procurement best-practice
- Operate as a trusted business advisor to the client function and become accepted as an integral member of the internal client’s management team
Procurement Leadership

- Contribution to the overall strategic direction of Procurement through active participation on the Procurement Leadership Team (PLT)

People Management

- Where applicable, provide management & leadership of category team resources. Activities may include implementation of Managing for Excellence methodologies in respect to recruitment, staff retention and personnel development (including goal-setting & appraisal) and optimal allocation of resources to projects & activities. People management responsibilities will not apply in respect to the outsourced providers’ resource.
Strategy and Innovation

- Strategic management of the category including analysis, planning, target-setting and performance monitoring, working in conjunction with the outsourced provider to seek the optimum strategic approaches.
- Embedding wider Firm or team-driven innovation into category management and client support activities
Execution

- Execution of a category plan; oversight and effective management of all sourcing & contracting activities (including support of applicable client activities & projects, contract renewals, extensions, variations, terminations etc.) and category development activities
- Application of the firm’s independence & reciprocity policies, and application of the department’s standard processes, tools, templates & systems to all sourcing & contracting activities
- Appropriate consideration of CSR & diversity criteria in all sourcing & contracting activities and active participation in the firm’s Supplier Diversity & CSR Programme

In particular the position requires:

- Broad procurement experience with a proven track-record of successfully delivering and/or contributing to the development & implementation of procurement solutions across the spectrum of people, policy, process, systems etc.
- Proven track-record of successfully executing sourcing projects within the Technology category to deliver quality, service risk and commercial benefits across the spectrum of IT software (purchase, development, support), hardware & infrastructure (End User Services, Server/Storage, Data Centre & Cloud), services (applications development, on & off-shore managed services, support & maintenance, integration services etc.) and Network & telecoms (voice, data, mobile, networks) etc.
- Service-centric approach, evidence of using commercial acumen as well as a clear understanding of objectives and priorities to consistently deliver positive outcomes for Stakeholders, including the realisation of solutions delivered both internally and directly to a client of the firm.
- Experience in complex solutions and services engagements, including strong experience in complex Information Protection and Risk Assurance processes
- Experience of working in a leveraged Procurement function, supported by an outsourced provider, within a blended delivery service of both on-shore, near-shore and off-shore

Qualifications and Experience

- Degree qualified (or equivalent)
- Preferably a fully qualified member of applicable national Procurement institute (eg. CIPS, NEVI etc.)
- Substantial demonstrable experience in procurement or equivalent commercial roles, preferably with the majority within the Technology Services category, with direct exposure the specific solutions of the leading innovative Technology solutions
- Relevant industry experience; Professional Services, Financial Services etc.



Our DealIf the chance to work with interesting clients and innovative technology wasn’t rewarding enough, we’ll motivate you in other ways too. At KPMG you can expect real responsibilities and opportunities to grow professionally.


‘Our Deal’ sets out all the different ways you’ll be rewarded at KPMG. Among other things you can benefit from honest conversations about your career as well as a range of other rewards. In all these ways and more, we have created an environment that can bring out the best in you.

Flexible WorkingWhile some of our client-facing professionals can be required to travel regularly, and at times be based at client sites, we are supportive where possible of helping you to achieve a balance between your home and work demands.

We are happy to discuss individual requirements and our range of flexible working arrangements could be of interest. Furthermore, as part of the recruitment process, we can put you in touch with people who work flexibly so you can understand from them what our culture is like.

Applying with a DisabilityKPMG are proud to be an inclusive, equal opportunity employer and we seek to attract and retain the best people from the widest possible talent pool. As a member of the Business Disability Forum we're committed to ensuring that you are treated fairly throughout our Recruitment Process. Should you be successful after the initial application stage, please discuss any reasonable adjustments that you may require, with your recruitment contact.

KPMG's commitment to diversity

We are proud of the value we place on individuality; we want you to bring your full self to work and truly maximise your potential. We believe that your individuality helps us to deliver the best results for our clients. Diversity of background, diversity of experience, diversity of perspective - that's the KPMG difference. But, don't take our word for it, find out more about diversity at KPMG.



Returning to work after a break
At KPMG, we appreciate that returning to work after an extended career break can be daunting. We understand that those with experience who have taken a career break have a wealth of experience and knowledge to offer our organisation, which helps us to achieve our business goals. We will support you to refresh your skills, develop your confidence and provide a supportive network across the firm to help you best integrate into the working environment. This role welcomes applications for individuals who have been out of work for 18 months or more and who have previous relevant experience.

Policy for Agencies

KPMG has a commitment to sourcing candidates directly and as such we do not accept speculative CV’s from agencies. Please check here to see our policy on agencies: Policy


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