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Benefits Manager - FTC

Date: Nov 13, 2021

Location: Watford, United Kingdom

Company: KPMG UK

Benefits Manager (Maternity Leave cover) - Job Specification

Location: Flexible – UK wide locations

The Role

As a Benefits Manager you will be responsible for the development, implementation and communication of colleague benefits and wellbeing services throughout the UK firm. This role is within the UK Benefits team and part of the broader Reward team.

The responsibilities of the role

The purpose of this role is to work as part of the Centre of Expertise team to develop, implement and communicate a portfolio of core, flexible and voluntary benefits and wellbeing services that are aligned to the firm’s total reward offering. The role-holder will lead projects in relation to colleague benefits, making sure all services meet strategic objectives. The role entails working closely on internal communication, designing the launch and operational delivery of new or revised benefits.

Specific tasks will include:

Development, implementation and delivery of a range of core, flexible, and voluntary benefits and provision of our wellbeing services including provider liaison, agreeing contractual terms, set & monitor service levels, build relationship and manage costs for the business

Managing the account relationship with external benefits and wellbeing suppliers, to ensure service excellence and continued improvements; this includes managing the relationship with the third party Flextra software provider, discussing and assessing the viability of future development and enhancements to the system, escalating issues and concerns where appropriate and ensuring the platform operates effectively

Responsibility for the running of our flexible benefit programme and delivery of annual renewal activities

Responsibility for market tenders working with numerous multi-disciplinary stakeholders

Working with SMEs to ensure our benefits comply with relevant tax and legal regulations, both in relation to core benefits and those under our flexible benefits package; liaising with Tax & People Services department to ensure that the scheme remains compliant with HMRC legislation

Developing proposals for changes to our benefits approach in support of our business strategy

Working with our communications team to design and deliver engaging firm-wide communications

Lead on the IT Risk and Security reviews and implementation for third party supplier contracts

Managing the content of the Benefit portal pages to ensure information is always current

Deputising for the Head of Benefits as required

The Individual

Experience within employee benefits and running flexible benefit programmes with knowledge of the UK tax and legal environment for employee benefits and a wider appreciation of the UK reward landscape and market practice is essential

Proven experience of managing third party providers and working with procurement teams to tender and broker existing and new services

An ability to manage budgets and a commercial approach to assessing and developing proposals for change

Strong project management skills and proven ability to deliver large scale projects on time, to tight deadlines and limited resources

Adaptable to change and able to/willing to learn new skills and develop expertise

Capable of forming effective working relationships with other HR colleagues and other internal teams, such as Procurement, Internal Communications, Employment Law Advisory Team, Tax, and Risk & Compliance

Strong communication skills, capable of delivering a comprehensive communication plan both written and verbal; ability to articulate complex arguments credibly to senior stakeholders and to provide clear recommendations for consideration

Has numeracy, literacy and analytical ability- to be able to understand and interpret data, solve complex problems and good attention to detail

Confident presenter- experience of presenting both internally and externally to wide audiences would be preferred

Ability to use initiative, managing emotional and sensitive employee situations such as critical incidents, and be able to deliver difficult messages

Lives our Values and encourages others to do the same

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