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Benefits Manager - FTC

Date: Nov 13, 2021

Location: Watford, United Kingdom

Company: KPMG UK


Benefits Manager (Maternity Leave cover) - Job Specification





Location: Flexible – UK wide locations





The Role





As a Benefits Manager you will be responsible for the development, implementation and communication of colleague benefits and wellbeing services throughout the UK firm. This role is within the UK Benefits team and part of the broader Reward team.






The responsibilities of the role





The purpose of this role is to work as part of the Centre of Expertise team to develop, implement and communicate a portfolio of core, flexible and voluntary benefits and wellbeing services that are aligned to the firm’s total reward offering. The role-holder will lead projects in relation to colleague benefits, making sure all services meet strategic objectives. The role entails working closely on internal communication, designing the launch and operational delivery of new or revised benefits.






Specific tasks will include:





Development, implementation and delivery of a range of core, flexible, and voluntary benefits and provision of our wellbeing services including provider liaison, agreeing contractual terms, set & monitor service levels, build relationship and manage costs for the business





Managing the account relationship with external benefits and wellbeing suppliers, to ensure service excellence and continued improvements; this includes managing the relationship with the third party Flextra software provider, discussing and assessing the viability of future development and enhancements to the system, escalating issues and concerns where appropriate and ensuring the platform operates effectively





Responsibility for the running of our flexible benefit programme and delivery of annual renewal activities





Responsibility for market tenders working with numerous multi-disciplinary stakeholders





Working with SMEs to ensure our benefits comply with relevant tax and legal regulations, both in relation to core benefits and those under our flexible benefits package; liaising with Tax & People Services department to ensure that the scheme remains compliant with HMRC legislation





Developing proposals for changes to our benefits approach in support of our business strategy





Working with our communications team to design and deliver engaging firm-wide communications





Lead on the IT Risk and Security reviews and implementation for third party supplier contracts





Managing the content of the Benefit portal pages to ensure information is always current





Deputising for the Head of Benefits as required





The Individual




Experience within employee benefits and running flexible benefit programmes with knowledge of the UK tax and legal environment for employee benefits and a wider appreciation of the UK reward landscape and market practice is essential





Proven experience of managing third party providers and working with procurement teams to tender and broker existing and new services





An ability to manage budgets and a commercial approach to assessing and developing proposals for change





Strong project management skills and proven ability to deliver large scale projects on time, to tight deadlines and limited resources





Adaptable to change and able to/willing to learn new skills and develop expertise





Capable of forming effective working relationships with other HR colleagues and other internal teams, such as Procurement, Internal Communications, Employment Law Advisory Team, Tax, and Risk & Compliance





Strong communication skills, capable of delivering a comprehensive communication plan both written and verbal; ability to articulate complex arguments credibly to senior stakeholders and to provide clear recommendations for consideration





Has numeracy, literacy and analytical ability- to be able to understand and interpret data, solve complex problems and good attention to detail





Confident presenter- experience of presenting both internally and externally to wide audiences would be preferred





Ability to use initiative, managing emotional and sensitive employee situations such as critical incidents, and be able to deliver difficult messages





Lives our Values and encourages others to do the same








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