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Benefits & Wellbeing Assistant Manager

Date: Jan 27, 2019

Location: Watford, United Kingdom

Company: KPMG UK

AutoReq ID137130BR
Job TitleBenefits & Wellbeing Assistant Manager
CountryUnited Kingdom
FunctionKPMG Business Services
Service LinePeople
Service Line InformationWe believe working in our People community is an exciting and challenging environment in which to develop your career. We offer a wide range of opportunities across all areas of HR, where our people are highly respected by our clients, not only in the UK, but also across our growing European integrated practice.

KPMG OverviewKPMG is part of a global network of firms that offers Audit, Tax & Pensions, Consulting, Deal Advisory and Technology services. Through the talent of over 16,000 colleagues, we bring our creativity and insight to our clients’ most critical challenges.

With offices across the UK, we work with everyone from small start-ups and individuals to major multinationals, in virtually every industry imaginable. Our work is often complex, yet our vision is simple: to be the clear choice for our clients, for our people and for the communities we work in.

Job DescriptionThe Role

As a Benefits & Wellbeing Assistant Manager you will be responsible for the development, implementation and communication of benefits and wellbeing policies and services throughout the UK firm. This role is part of the UK Benefits and Wellbeing team, this is a busy and progressive team based in Watford with flexibility to travel to London and possibly other KPMG offices when required. The team is part of a wider Performance & Reward team.

The responsibilities of the role

The purpose of this role is to work as part of a small team to develop, implement and communicate a portfolio of core, flexible and voluntary benefits and wellbeing services that are aligned to the firm’s total reward offering. The role-holder will provide project management support in relation to employee benefits and wellbeing, making sure all services meet strategic objectives. The role entails working closely on internal communication, designing the launch and operational delivery of new or revised benefits. On the Wellbeing side, this role provides support to the team in the development, implementation and communication of a portfolio of Wellbeing services to UK employees.

Specific tasks will include:

- Develop and deliver increased employee engagement in the benefits and wellbeing offerings through ongoing clear and comprehensive communication, evidenced through feedback from employees, PLs, HR and other stakeholders.
- Design, source, tender and implement for new benefits and wellbeing services or changes to existing services including provider liaison, agreeing contractual terms, set & monitor service levels, build relationship and manage costs for the business. In some cases the role-holder with have primary responsibility for tenders and for supplier management, working with numerous multi-disciplinary stakeholders.
- Lead on the IT Risk and Security reviews and implementation.
- Training the HR Advisory Team, PeopleCentre and Recruitment teams on wellbeing services and benefits through bespoke workshops, presentations etc.
- Responsibility for updating the benefits and wellbeing intranet content as required.
- Assist with benefits and wellbeing queries providing subject matter expertise to business partners and operational hubs.
- Managing the day to day relationship with external benefits and wellbeing suppliers.
- Ensuring benefits and wellbeing initiatives are linked in with the relevant internal stakeholders- e.g HR Advisory Team, PeopleCentre, Health and Safety, Risk & Compliance, ELAT, Diversity & Inclusion, and external suppliers.
- Overseeing the invoicing process and ensuring payments to suppliers are up to date.
- Covering for other team members in periods of absence, including answering queries, understanding the services available and signpost to further information.
- Inputting to wider team tasks.

The Individual

- Expertise in sourcing or brokering employee benefits
- Experience in setting up wellbeing services through 3rd party suppliers
- Able to consistently produce work to a high standard, adding value and with little supervision required.
- Adaptable to change and able to/willing to learn new skills and develop expertise.
- Enjoys and is able to deliver under pressure, to tight deadlines and limited resources.
- Ability to take on major stretch assignments and complex tasks.
- Strong project management skills and ability to deliver projects on time.
- Capable of forming effective working relationships with other HR colleagues and other internal colleagues, such as Procurement, Internal Communications, Employment Law Advisory Team and Risk & Compliance.
- Strong communication skills, capable of delivering a comprehensive communication plan both written and verbal; ability to articulate complex arguments credibly to senior stakeholders and to provide clear recommendations for consideration.
- Ability to plan and prioritise own workload within a busy team and successfully achieve project-related tasks with relatively little supervision.
- Experience of working with external suppliers and managing supplier relationships required
- Has IT literacy skills including reporting, Microsoft Word, Outlook and PowerPoint.
- Interest in employee benefits and wellbeing and an understanding of the importance to both the business and employees.
- Has numeracy, literacy and analytical ability- to be able to understand and interpret data, solve complex problems and good attention to detail.
- Has a proactive approach and self-motivation, works independently.
- Confident presenter- experience of presenting both internally and externally to wide audiences would be preferred.
- Ability to use initiative, managing emotional and sensitive employee situations such as critical incidents, and be able to deliver difficult messages.

Our DealIf the chance to work with interesting clients and innovative technology wasn’t rewarding enough, we’ll motivate you in other ways too. At KPMG you can expect real responsibilities and opportunities to grow professionally.

‘Our Deal’ sets out all the different ways you’ll be rewarded at KPMG. Among other things you can benefit from honest conversations about your career as well as a range of other rewards. In all these ways and more, we have created an environment that can bring out the best in you.

Flexible WorkingWhile some of our client-facing professionals can be required to travel regularly, and at times be based at client sites, we are supportive where possible of helping you to achieve a balance between your home and work demands.

We are happy to discuss individual requirements and our range of flexible working arrangements could be of interest. Furthermore, as part of the recruitment process, we can put you in touch with people who work flexibly so you can understand from them what our culture is like.

Applying with a DisabilityKPMG are proud to be an inclusive, equal opportunity employer and we seek to attract and retain the best people from the widest possible talent pool. As a member of the Business Disability Forum we're committed to ensuring that you are treated fairly throughout our Recruitment Process. Should you be successful after the initial application stage, please discuss any reasonable adjustments that you may require, with your recruitment contact.

KPMG's commitment to diversity

KPMG consistently features in the Sunday Times Best Big Companies to work for, which has been recognised with a special achievement award to mark our 10 years in the Top 25. We are proud of the value we place on individuality; we want you to bring your full self to work and truly maximise your potential. We believe that your individuality helps us to deliver the best results for our clients. Diversity of background, diversity of experience, diversity of perspective - that's the KPMG difference. But, don't take our word for it, find out more about diversity at KPMG.

Returning to work after a break

At KPMG, we appreciate that returning to work after an extended career break can be daunting. We understand that those with experience who have taken a career break have a wealth of experience and knowledge to offer our organisation, which helps us to achieve our business goals. We will support you to refresh your skills, develop your confidence and provide a supportive network across the firm to help you best integrate into the working environment. This role welcomes applications for individuals who have been out of work for 18 months or more and who have previous relevant experience.

Policy for Agencies

KPMG has a commitment to sourcing candidates directly and as such we do not accept speculative CV’s from agencies. Please check here to see our policy on agencies: Policy

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