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Facilities Assistant and (ASK) 6 Month FTC

Date: Oct 26, 2021

Location: Milton Keynes, United Kingdom

Company: KPMG UK

Job Title: ASK and Facilities Assistant
Service Lines: Business Support & Facilities

This role sits across two functions with time being split between Facilities and Business Support.
• Receive and greet visitors
• Provide first class service to both internal and external clients
• Act as a point of contact for the local Workplace team
• Support business events
• Liaise with and inform facilities service desk and workplace management team of any issues within the premises
• Liaise with appointed contractors
• Understand and implement requirements of the Facilities Health and Safety policy and the procedures relating to the job and undertake courses to support this.
• Ad hoc projects as directed by the Workplace Assistant or Workplace Co-ordinator.
• Ensure that any defects, unsafe acts, unsafe conditions and incidents are reported immediately and according to the procedures laid down in the health and safety policy.
• Undertake any other duties, including the evacuation marshal first aider role which may reasonably be deemed to come within the scope of the role
Business Support/ ASK
Team Members are to manage their workload efficiently and effectively using the ASK workflow tool in accordance with the ASK Service Catalogue, the ASK team provides all aspect of administrative support to KPMG internal clients
• Communicate effectively with clients to ensure expectation and service delivery perimeters
• Make bookings on behalf of clients such as courier, hot desks, car parking, etc.
Organise business travel and accommodation
• Support clients with travel visa applications
• Prepare KPMG branded Word, PowerPoint and Excel documents, including letters, meeting notes, reports, presentations and talk books
• Provide an accurate and prompt audio and copy typing service
• Arrange internal and external meetings, book meeting rooms, client catering and equipment
• Organise the printing and binding of large printing requests documents via Document Production Centre
• Assist with event management tasks such as researching venues and working with KPMG’s events/venue finding team
• Develop an understanding of KPMG’s processes and procedures
• Undertake any other duties, which may reasonably be deemed to come within the scope of the role

Job Segment: Facilities, Administrative Assistant, Service Desk, Operations, Administrative, Customer Service