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Turnaround Director

Date: Sep 6, 2021

Location: London, United Kingdom

Company: KPMG UK

The Role

Directors bring about value to our clients by delivering quantifiable results at speed, and by working hands-on to build organisational performance, culture and capability. They bring about value to KPMG by being a role-model for our values and behaviours, inspiring and supporting our team members to develop & grow and identifying and originating new business opportunities.

Roles & Responsibilities

• Manage large complex Operational Turnaround engagements with clients, from rapid diagnostic through to implementation and hand-over to the client
• Identify opportunities across the top-line, bottom-line and the balance sheet, and create implementation roadmaps and a compelling business case to mobilise for implementation
• Design quick-wins, process, systems and operating model changes and lead consultants and client taskforces to install, train, coach and support the organisation in achieving and sustaining the target operational and financial results
• Originate and convert opportunities by developing senior client relationships and collaborating with the KPMG value-chain
• Lead the development of thought leadership and new propositions.
• Lead, mentor, and act as role model for junior team members.


• Take full accountability for successful delivery of multiple concurrent projects and achievement of delivery, quality and profitability targets
• Support KPMG Client Lead Partners and Business Development Executives in client meetings to ensure accurate mutual expectations and stretch thinking
• Comply with, and drive compliance of, KPMG internal processes related to risk, people, finance and service/project management

Originate & Convert:

• Play a key role in connecting the KPMG value-chain to source and convert new client opportunities, including leading on preparation of pitches and proposals
• Architect winning proposals through understanding the client’s strategic challenges, important problems, issues and concerns, and developing a differentiated proposition for KPMG
• Secure references, referrals, and repeat business opportunities on the back of successful projects
• Influence and shape clients’ view of KPMG’s Turnaround practice throughout and between projects and identify opportunities to apply KPMG capability to add further value to current and past clients
• Promote the Turnaround practice across the target market segments, via leading marketing activities and events on key Turnaround topics

Organisational leadership:

• Support and coach junior members of the team in their development and act as Performance Manager for a selection of team members
• Interview / assess new candidates to support building the Turnaround practice
• Represent the firm in an exemplary way, act as a role-model for our values and behaviours and constantly work to maintain and improve the firm’s reputation, in the market

The Person

Experience and Expertise

• Educated to at least Bachelor’s degree-level
• Fluency in English
• Demonstrable experience gained through advisory or industry (or a mix of both) with a solid track record of leading Turnaround programmes and delivering top-line, bottom-line and balance sheet improvements with large global corporates
• Extensive experience across at least one of the following areas: Sales, Finance, Cash & Working Capital, Manufacturing and Supply Chain, Procurement, Lean Six Sigma
• Highly regarded reputation and intimate understanding of at least one of the following key sectors: Automotive, Aerospace, FMCG, Retail, Industrial Manufacturing, Private Equity, Chemicals, Industrial Manufacturing, Metals & Mining, Telecommunications and Utilities
• Strong track-record in Change Management and behavioural change

• Fluency in other languages (especially German, French, Spanish, Mandarin, Cantonese, Portuguese)
• Comfortable with a range of analytics platforms such as PowerBI, Tableau, Qlik Sense etc.

Skills / Competencies:

• Identify key decision makers, build trusting relationships with senior organisational levels, and thereby create a network of contacts that will assist in achieving business goals
• Collaborate with colleagues across the firm’s value chain
• Adapt leadership style to different audiences and situations
• Articulate complex messages in simple and structured form, link them to conclusions and communicate results
• Coach, constructively challenge and develop clients as well as junior members and peers in the Turnaround team
• Challenge and act in difficult situations to get positive results, identify potential blockers to progress and remove or avoid them before they become an issue and anticipate pushback
• Understand political relationships in organisations and identify key decision makers and influencers
• Identify key trends, patterns, connections and discrepancies within complex data, ideas, events, or behaviours
• Address complex strategic issues and translate them into a series of activities that will deliver the strategic goals
• Read financial statements, undertake basic financial analysis of these statements, and understand implications for client’s operations of current financial position
• Architect compelling solutions that are cost effective and deliver financial and operational benefits for clients

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