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Technology - Learning Project Manager

Date: Apr 3, 2021

Location: London, United Kingdom

Company: KPMG UK

Technology - Learning Project Manager

Learning Solutions is an integral part of KPMG’s Consultancy practice and a growing part of our business. It is an exciting capability area that seeks to tackle the full breadth of clients’ learning needs. Our work covers a whole spectrum of services at the scale and quality that the market is demanding. By closely monitoring market drivers and learning trends, we have combined a best of breed technology enabled platform with a modular approach, a library of re-usable digital content and a service delivery capability. Our Learning Solutions curriculum is designed to deliver more than just training. A core part of our offering is to help clients make the connection between what their workforce has in terms of measurable skills, what they don’t have and what they need to have. This helps clients to realise their immediate and future strategic business aims. We are investing in our Learning Solutions team so that we can grow and service more clients and are looking for passionate and talented individuals to join us on this journey.
The Learning team design and develop a range of off-the-shelf digital, blended, and classroom training (virtual and face to face) courses, as well as bespoke design and delivery of learning programmes. We work with a wide client base across all sectors and we are looking for an experienced Project Manager to join our us.

The purpose of this role is to provide project management support to the KPMG Learning Academy. The role will involve managing client and internal projects to a successful delivery.

Role Overview
• Review, scrutinize, and develop operational process flows
• Drive cost efficiency across the function
• Develop and report on performance metrics across projects
• Implement robust processes for the quoting and recharging of project and service delivery cost (budget planning)
• Act as a knowledge base and manage the relationship between finance, project, and service delivery teams
• Act as the change champion to drive transformational change initiatives
• Training and guidance on reporting
• The role will also involve managing the full project lifecycle for both internal and external clients
• Provide support in the proactive management of risk mitigation, including supporting development action plans, updating risk trackers and assisting in achieving timely closure of risk issues
• Project managing KLA client engagements and internal content creation and development
• Working with the project team to plan / cost / budget monitor larger client projects / programmes
• Establishing pricing model and project processes
• Manage the project deliverables from beginning to end to ensure project/programme success.
• Continuously challenge the ways of working to ensure continuous improvement within the PM Capability
• Where appropriate, providing recommendations on potential courses of action, change requests and escalating to Delivery Manager and key stakeholders.

Key Skills and experience
• Managing competing agendas/priorities and establish achievable programmes/projects
• Experienced in creating, critiquing, monitoring and reporting on budgets
• Experienced in resource planning including identifying skills mix, and forecasting and planning for resource gaps and bottlenecks
• Experience of governance, risk and engagement processes
• Confident in dealing with complexity and ambiguity
• Skilled in developing communication strategies for different stakeholder groups
• Report to and demonstrate diplomacy when managing key stakeholders
• Adept at working closely with technical and delivery teams
• Solid problem solving, decision making and analytical capabilities
• Experience using project management tools (eg. MS Project, Clarizen, etc)
• A PM qualification would be beneficial but not essential


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