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Senior Manager – Workforce, People Consulting - UK Wide

Date: Mar 20, 2021

Location: London, United Kingdom

Company: KPMG UK

The Team

KPMG is acknowledged as a leading advisor and professional services provider to the UK Healthcare industry with hundreds of professionals daily supporting our clients across the country. You will be joining a successful and growing team, who are looking to consolidate recent year on year growth and deliver a step change in the size and reach of our practice including growing international revenues. This is an exciting opportunity for talented individuals who are looking to grow their skills and abilities within a well regarded and rapidly expanding team, offering clear progression opportunities.

We are keen to recruit talented people who have the energy and drive to succeed in a dynamic and challenging environment and who have a passion for delivering excellent service and building strong relationships in healthcare.
The team works in an agile and flexible manner, with plenty of opportunities to develop new skills and gain new knowledge. We are keen to support and develop our people to enable them to be the best they can be.
We believe we are market leaders in promoting diversity and inclusion in the workplace and want to encourage applications from people of all backgrounds and cultures.

Take a look at our website with the link below to see “What Makes Us Different”

The Role

As a senior manager in our growing IGH practice, you will play a lead role in work across government and healthcare but have a primary focus on the delivery of work for clients related to the health and care workforce. You will also lead the design and delivery of a range of projects and large-scale programmes of work.

You will be working with clients from a broad spectrum of organisations, including the NHS and care sector organisations, regulators in health, care, education, and government departments.,

Joining our industry leading IGH practice will expose you to work on a range of high-profile assignments helping organisations, politicians, policy makers and civic leaders address their most challenging issues

This role will focus on the growth of our revenue, team, offers and market presence focusing on workforce. Specifically, expanding our market in agile workforce planning and related workforce solutions to health and care systems, including provider organisations across England. This means that you will take a lead role in building client relationships, business development from marketing and proposal development to contract and delivery of the work.

You will benefit from working with and alongside specialists from a number of disciplines and experts from our Global Centres of Excellence. Given our position as one of the leading advisors to the NHS, social care, education providers and local and central government we are frequently approached to support the most complex and high-profile programmes of work. Examples of this include our work with NHS England/Improvement, NHS Scotland, the Department of Health and Social Care, the Care Quality Commission, Nursing and Midwifery Council, General Medical Council, Health Education England and the NHS Leadership Academy,


- Propose and identify options and solutions to address complex client issues and challenges
- Perform a client delivery focused role which typically involves review of policy and regulatory issues, assessment of client need, development of appropriate solutions and communication and engagement with stakeholders and senior KPMG and client staff.
- Deliver and develop insightful proposals and propositions, which demonstrate KPMG’s market leading position.
- Develop networks across KPMG’s IGH team whilst also ensuring knowledge of wider firm services which can be used to add value for our clients on engagements.
- Be part of the proposal and delivery team on client engagements. Lead inclusive teams day-today to produce compelling analysis, presentations, reports and other deliverables that are well drafted and concise, whilst also addressing complex, politically-sensitive issues.
- Design, plan and facilitate events, workshops and interactive sessions to support our clients.
- Proactively maintain project oversight, including financial and project risk management.
- Proactively manage and provide guidance and people leadership to the wider team. Including building a diverse and inclusive team.
- Liaise regularly with the firm’s healthcare, education, and wider regulation teams.The Person

We expect that you will have

- Proven track record of delivering complex projects in healthcare, education, local government or related sectors.Knowledge and understanding of:

- You will be a talented and ambitious consultant with experience of a range of workforce related projects in health, education, central or local government, OR an experienced individual from the civil service, wider public sector or other industry sectors with a track record of policy development and project implementation skills.
- You will have the credibility and experience to lead KPMG and client teams to appraise, plan and deliver complex programmes of work.
- You will have a good understanding of the health and care policy agenda and demonstrate a strong desire to support clients in these areas.
- You will understand the changing nature of work and how this will shape the health and care workforce of the future
- You will have people and performance management experience, including experience of coaching or managing a wide range of staff.
- You will be experienced and comfortable presenting findings and analysis to boards and governing bodies of our clients and preparing papers and reports for quality review.
- Ideally, you will have experience of working with across a range of individuals and organisations and a keen interest in areas such as policy, service and workforce planning, the future of work, employee relations, the use of workforce analytics to inform strategy, how technology is shaping the way services and staff work and the role of health and care providers as anchor institutions .Qualification
The qualification for this role is not prescriptive. You will have considerable relevant experience and will need to demonstrate:

- Ability to thrive in a fast-paced working environment including taking initiative, consulting with others where needed, in ambiguous and fluid situations
- Experience of leading programmes and large-scale projects
- Proficient in the use of a range of IT applications.
- Hold Security Clearance or be able to obtain clearance when you join usYou are likely to meet the skills and experience required for this role if you have consultancy experience or if you have experience of working at in a regulatory or policy environment or in a Government body or equivalent.
Additional Information

The role can be based in anyone of our major offices in the UK (Birmingham, Nottingham, London, Leeds, Manchester, Bristol, Edinburgh/Glasgow).

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