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Senior Manager – People Consulting, Education, Skills & Productivity

Date: Feb 16, 2021

Location: London, United Kingdom

Company: KPMG UK

The Team

The Education, Skills & productivity (ESP) team within KPMG’s Infrastructure, Government & Healthcare (IGH) practice is at the heart of supporting the Education sector bodies in the shaping, planning and delivery of critical change with a particular focus on target operating model (TOM) design, process improvement, customer experience, capability development, financial resilience and IT enablement. ESP is a priority area for KPMG with significant investment plans and our team has big growth ambitions. This role sits within our People Consulting (PC) service line. Our IGH PC team helps to transform the performance of public sector organisations by changing the way people are led, managed and developed. delivering the people agenda on large scale, complex, transformational change programmes, and, by transforming corporate services through the implementation of leading edge people and technology solutions.

The Role

We are seeking a talented individual with experience of leading the delivery of large-scale transformation engagements in the Education sector and other relevant parts of government. This includes: People Strategy, Operating Model Development, Process Design, Governance, and HR Technology. We are looking for a new Senior Manager who can help drive our continued growth and focus on public and private sector clients.
Successful candidates will have a proven track record in management consulting, change management, or have held a relevant role within Higher Education, and will be expected to work as part of the wider PC and ESP leadership teams within IGH, with a specific focus on:
- Leading teams (including matrix and virtual teams) to deliver high quality client engagements – this will typically be between 75%-80% of your time - delivering strong Engagement Profitability;
- Provide specialist Transformation advice and work closely with client leads and team members to successfully deliver project outcomes
- Service Delivery Model implementation: Supporting the development of new Service Delivery Models, including: definition, design and implementation of roles, responsibilities, span of control, governance structures, Shared Services strategy and roll out
- Change Management: Supporting clients to identify practical strategies for engaging impacted staff and communicating the benefits of change
- HR Systems Implementation: Experience of leading the client-facing elements of HR cloud system implementation programmes – e.g. planning, process validation, change management, communications. This experience is highly desirable but not essential
- Business Case and Roadmap Development: Building the business case to demonstrate a value proposition for senior management to make a decision to move forward projects
- Working closely with the ESP Consulting Lead to build and action Go-to-Market plans in support of the Firm’s broader Higher Education strategy
- Leading and supporting bid and business development activity, including the development of thought leadership / articles for publication
- Practice development: leading initiatives that are key to scaling the business including knowledge management, capture of IP and practice events
- Developing and maintaining relationships to identify and shape future solutions and market trends - working internally with Consulting Industry Leaders, Client Lead Partners, Business Development Managers and externally with clients and KPMG partners
- Actively supporting our people strategy through coaching and development of team members and acting as a Performance Manager for one or more staff.The Person
- We are looking for someone who is a natural team player with a strong focus and flair for people development and team leadership. You should have established yourself in the market place as credible Education and / or HR Transformation delivery leads
- Have demonstrable experience of Higher Education, plus one or more of Local Government, Further Education, Housing and Policing, be an existing management consultant or from a relevant role within the public sector. All candidates must have deep and relevant Higher Education experience evidenced by a demonstrable track record of shaping, planning and delivery of operational, financial or organisational change in this sector
- Be able to operate effectively at Senior Leadership Team level and demonstrate an ability to successfully carry out business development. They must be pro-active in identifying and progressing business opportunities for the long term benefit of both clients and KPMG (this includes identifying new opportunities and potential sell on opportunities for existing work)
- Be outcome focused, enthusiastic and self-motivated leaders
- Possess excellent written and verbal communication and reasoning skills;
- Strong commercial and financial analytical skills with the ability to interpret data, generate insights and construct solutions
- Have strong project management skills to deliver large or complex engagements to time, quality and to budget
- Understand, adhere to and promote quality and risk management standards
- Lead by example ensuring client needs, expectations and agenda remain at the forefront of our work
- Proactively build and maintain strategic relationships with key internal & external stakeholders (for example Vice Chancellors, Deputy / Pro Vice Chancellors, Chief Operating officers or Finance Directors)
- Master’s degree or equivalent specialist knowledge in management across performance or strategic management;Qualifications such as CIPD, Occupational psychology, MBA, or Prince2 would be beneficial but not essential
- Evidence of maintaining CPD
- Professional Consulting, Project Management or Programme Management qualifications are desirable. Higher Education experience of driving organisation change is essentialThe base location is flexible across our London, Manchester, Birmingham and Bristol offices. Travel is however an essential part of the role due to the nature of the projects.

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