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Senior Manager - Learning

Date: Nov 15, 2021

Location: London, United Kingdom

Company: KPMG UK

People Consulting:
People Consulting is an integral part of KPMG’s Management Consulting practice. The team draw upon the knowledge of a wide range of in-house experts, as well as collaborate globally with other People Consulting teams, to enable organisational transformation. The team revolutionise the way people are led, managed and developed, to ensure organisations of all shapes and sizes are future-ready.

Client megatrends and challenges which People Consulting is accustomed to dealing with include regulatory changes, disruptive technology, globalisation, changing customer needs, demographics and business impact on the environment.

People Consulting focus upon a number of key areas to support these challenges including: digitally enabled employee engagement; skills and capabilities; agile organisation and workforce; shaping the future of the workforce; people change and leadership capability; value-driving efficient and cost effective HR, powered by tech; predictive insightful people consulting.

Your Responsibilities





- Learning transformation and managed services





- High level delivery of learning across digital, classroom, eLearning, coaching and wider blended learning and engagement solutions





- Leadership Development and use of a range of assessment tools





- Structure and manage projects and programmes to meet and exceed client expectations;





- Implement project management practices





- Execute project management across the full lifecycle of programmes





- Manage project delivery, budget, profitability and scope





- Recognise and manage risks and issues





- Represent your teams, workstreams and projects in relevant steering committees





- Be able to analyse complex problems and to deliver insightful, practical and sustainable solutions.





- Contribute to the development of a culture service, engagement offering and people strategies





- Take a practical approach to solving issues and gaining client agreement





- Learning strategy





- Board-level Learning, Development, and team effectiveness





- Organisation-wide assessment, learning and engagement





- Learning innovation across digital, classroom, eLearning, coaching and wider blended learning and engagement solutions





- Driving strategic change and organization performance through Learning and Leadership Development initiatives





- Learning technology, and Learning transformation





- Organisation wide learning and change behaviours





- Employee engagement





- Communication





- Other component elements of the Talent Management framework





- Business Development





- Grow KPMG’s learning and leadership market profile by developing a differentiated offering built on best practice





- Utilise existing sales experience and network to generate profitable revenue by developing lasting relationships with clients, through business development and account management





- Contribute towards business development and client pursuit efforts by preparing proposals and delivering winning proposals and presentations to clients





- Industry sector and client account development – ability to identify and build new opportunities and client relationships within industry sector or particular account





- Ability to identify and build new opportunities and client relationships





- Good insight of the market and purchasing trend





- Practice and People management





- Identifies and discusses opportunities to delegate work to less experienced team members





- Provides learning opportunities for less experienced team members with agreement from Senior Managers, and reviews delegated work





- Provides timely, authentic and constructive feedback to colleagues and seeks feedback in return





- Assists with the integration and inclusion of new team members





- Be up to date with key technical and functional skills, and with industry, business skills & knowledge - and share this expertise with others





- Encourages development of team members though formal and informal coaching





- Reinforces our values, through day to day behaviour and critique disrespectful behaviour




Skills And Attributes For Success





- Be professional, quickly establishing personal credibility and demonstrating expertise





- Have strong personal impact and resilience, and be able to influence and persuade clients and stakeholders to gain support for major changes and key decisions





- Take a practical approach to solving issues and gaining client agreement





- Be able to analyse complex problems and to deliver insightful, practical and sustainable solutions.





- Be skilled in facilitating and encouraging collaboration amongst team members, and is capable of motivating teams to maximise performance





- Be effective in recognising and managing potential issues during client assignments





- To qualify for the role you must have





- Experienced management consultant / HR professional with relevant experience advising clients on learning and leadership development on a range of large scale transformation programmes and business change projects





- Proven track record of delivering Learning and Leadership Development projects





- A proven track record of shaping and running complex, high profile, profitable engagements which create value for clients in the areas outlined above





- Demonstrated track record of building client relationships





- A proven track record of proactively managing client stakeholders, including providing constructive feedback, influencing decisions, providing robust advice, delivering difficult messages and managing performance issues, up to C suite-1 level




Ideally, you’ll also have





- A primary degree and any post graduate degrees and professional qualifications are desirable but not critical e.g. CIPD, Occupational Psychology and certifications in psychometrics.





- Experience of working on projects gained working within a professional services firm, global consultancy firm and/or large private and/or public sector organisations





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