Share this Job

Senior Manager - Learning

Date: Jul 22, 2021

Location: London, United Kingdom

Company: KPMG UK

People Consulting:



People Consulting is an integral part of KPMG’s Management Consulting practice. The team draw upon the knowledge of a wide range of in-house experts, as well as collaborate globally with other People Consulting teams, to enable organisational transformation. The team revolutionise the way people are led, managed and developed, to ensure organisations of all shapes and sizes are future-ready.

Client megatrends and challenges which People Consulting is accustomed to dealing with include regulatory changes, disruptive technology, globalisation, changing customer needs, demographics and business impact on the environment.

People Consulting focus upon a number of key areas to support these challenges including: digitally enabled employee engagement; skills and capabilities; agile organisation and workforce; shaping the future of the workforce; people change and leadership capability; value-driving efficient and cost effective HR, powered by tech; predictive insightful people consulting.







The role



We are seeking a talented Senior Manager that can deliver real impact within learning for our clients. We require ambitious people who can deliver excellent learning solutions, build rapport and understand our client’s needs and contribute to the developing our learning offerings.

Your Responsibilities





Learning transformation and managed services






High level delivery of learning across digital, classroom, eLearning, coaching and wider blended learning and engagement solutions






Leadership Development and use of a range of assessment tools






Structure and manage projects and programmes to meet and exceed client expectations;






Implement project management practices






Execute project management across the full lifecycle of programmes






Manage project delivery, budget, profitability and scope






Recognise and manage risks and issues






Represent your teams, workstreams and projects in relevant steering committees






Be able to analyse complex problems and to deliver insightful, practical and sustainable solutions.






Contribute to the development of a culture service, engagement offering and people strategies






Take a practical approach to solving issues and gaining client agreement






Learning strategy






Board-level Learning, Development, and team effectiveness






Organisation-wide assessment, learning and engagement






Learning innovation across digital, classroom, eLearning, coaching and wider blended learning and engagement solutions






Driving strategic change and organization performance through Learning and Leadership Development initiatives






Learning technology, and Learning transformation






Organisation wide learning and change behaviours






Employee engagement






Communication






Other component elements of the Talent Management framework






Business Development





Grow KPMG’s learning and leadership market profile by developing a differentiated offering built on best practice






Utilise existing sales experience and network to generate profitable revenue by developing lasting relationships with clients, through business development and account management






Contribute towards business development and client pursuit efforts by preparing proposals and delivering winning proposals and presentations to clients






Industry sector and client account development – ability to identify and build new opportunities and client relationships within industry sector or particular account






Ability to identify and build new opportunities and client relationships






Good insight of the market and purchasing trend






Practice and People management





Identifies and discusses opportunities to delegate work to less experienced team members






Provides learning opportunities for less experienced team members with agreement from Senior Managers, and reviews delegated work






Provides timely, authentic and constructive feedback to colleagues and seeks feedback in return






Assists with the integration and inclusion of new team members






Be up to date with key technical and functional skills, and with industry, business skills & knowledge - and share this expertise with others






Encourages development of team members though formal and informal coaching






Reinforces our values, through day to day behaviour and critique disrespectful behaviour







Skills And Attributes For Success





Be professional, quickly establishing personal credibility and demonstrating expertise






Have strong personal impact and resilience, and be able to influence and persuade clients and stakeholders to gain support for major changes and key decisions






Take a practical approach to solving issues and gaining client agreement






Be able to analyse complex problems and to deliver insightful, practical and sustainable solutions.






Be skilled in facilitating and encouraging collaboration amongst team members, and is capable of motivating teams to maximise performance






Be effective in recognising and managing potential issues during client assignments






To qualify for the role you must have





Experienced management consultant / HR professional with relevant experience advising clients on learning and leadership development on a range of large scale transformation programmes and business change projects






Proven track record of delivering Learning and Leadership Development projects






A proven track record of shaping and running complex, high profile, profitable engagements which create value for clients in the areas outlined above






Demonstrated track record of building client relationships






A proven track record of proactively managing client stakeholders, including providing constructive feedback, influencing decisions, providing robust advice, delivering difficult messages and managing performance issues, up to C suite-1 level






Ideally, you’ll also have





A primary degree and any post graduate degrees and professional qualifications are desirable but not critical e.g. CIPD, Occupational Psychology and certifications in psychometrics.






Experience of working on projects gained working within a professional services firm, global consultancy firm and/or large private and/or public sector organisations







Job Segment: Training, Market Research, Consulting, Business Development, Law, Education, Marketing, Technology, Sales, Legal