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Senior Manager - Internal Communications

Date: Dec 2, 2018

Location: London, United Kingdom

Company: KPMG UK

AutoReq ID137022BR
Job TitleSenior Manager - Internal Communications
CountryUnited Kingdom
LocationLondon
FunctionKPMG Business Services
Service LineCorporate Affairs
Service Line InformationCorporate Affairs is responsible for the voice, footprint and reputation of the firm. The team have responsibility to create and deliver value for our clients and our people by using our deep experience and expertise across communications both internal and external, our public affairs voice with government and other public bodies and engage our people and our clients in our commitment to corporate responsibly.

KPMG OverviewKPMG is part of a global network of firms that offers Audit, Tax & Pensions, Consulting, Deal Advisory and Technology services. Through the talent of over 16,000 colleagues, we bring our creativity and insight to our clients’ most critical challenges.

With offices across the UK, we work with everyone from small start-ups and individuals to major multinationals, in virtually every industry imaginable. Our work is often complex, yet our vision is simple: to be the clear choice for our clients, for our people and for the communities we work in.

Job Description
Purpose

This role reports into the Head of Communications and will focus on business partnering key business areas of the firm. In this role, you’ll be working with senior leaders to help them both plan and deliver effective communication programs. As a senior manager, you will also play a leading role within the UK Internal Communications team.

Responsibilities

• Acting as communications business partner to a number of senior leaders, building trusted advisor relationships with them over time
- Leading on communications planning, ensuring that they are engaged in a way that is consistent with the firm’s overall operating model and the overall communications strategy
- Accountable for the successful implementation and rollout of these plans, including tailoring strategic messaging, drafting and designing communications, segmenting audiences and measuring success
- Working with colleagues in the broader Internal Communications team to align messages across the board and contributing to the wider forward-planning process of the team
- Bringing innovative and creative thinking to the table, working with designated leaders to introduce fresh approaches to delivering internal communications
- Working with senior leaders and their teams to help them improve dialogue and face-to-face communication within our client-facing teams
- Coaching and line-managing team members, while also working collaboratively with peers both within and without the Internal Communications team

The person

The successful role-holder will be someone who has both the gravitas to deal effectively with senior leaders of KPMG and the ability to deliver creative communications in a fast-moving environment. We’re looking for a senior player who is able to quickly build rapport with demanding stakeholders and can exercise sound judgment in their dealings with them. Resilient and flexible, the role-holder will be comfortable with complexity and ideally, used to working within a matrixed organisation. He or she will also have a track record of managing and coaching less experienced internal communications professionals.

Skills required

• Proactive ability to combine strategic thinking with a demonstrable track record of developing and delivering communication programs in a fast-moving environment
- Credible in stakeholder management, relationship-building and the ability to manage senior stakeholders as clients, without losing sight of the bigger picture
- Strong sense of how to add true value as a communications professional, making a solid contribution to the success of the business
- Able to deal well with ambiguity, working adeptly with leaders to effectively articulate messages that may be sensitive, unclear or still evolving
- A sound understanding of professional services; experience within a comparable environment would be advantageous
- The ability to influence stakeholders about the value of good internal communication and act as an ambassador for Internal Communications/ Corporate Affairs
- A strong team player, who is used to working collaboratively and has solid experience as both a line manager and coach
- The ability to work under pressure and to tight deadlines
- High quality written and verbal communication skills in fluent English

Context

KPMG is one of the ‘big four’ professional services firms. These firms lead the world in audit, tax advice and advising on finance and business issues. It has some 15,000 employees and over 600 partners in 23 offices across the UK.



Our DealIf the chance to work with interesting clients and innovative technology wasn’t rewarding enough, we’ll motivate you in other ways too. At KPMG you can expect real responsibilities and opportunities to grow professionally.


‘Our Deal’ sets out all the different ways you’ll be rewarded at KPMG. Among other things you can benefit from honest conversations about your career as well as a range of other rewards. In all these ways and more, we have created an environment that can bring out the best in you.

Flexible WorkingWhile some of our client-facing professionals can be required to travel regularly, and at times be based at client sites, we are supportive where possible of helping you to achieve a balance between your home and work demands.

We are happy to discuss individual requirements and our range of flexible working arrangements could be of interest. Furthermore, as part of the recruitment process, we can put you in touch with people who work flexibly so you can understand from them what our culture is like.

Applying with a DisabilityKPMG are proud to be an inclusive, equal opportunity employer and we seek to attract and retain the best people from the widest possible talent pool. As a member of the Business Disability Forum we're committed to ensuring that you are treated fairly throughout our Recruitment Process. Should you be successful after the initial application stage, please discuss any reasonable adjustments that you may require, with your recruitment contact.

KPMG's commitment to diversity

KPMG consistently features in the Sunday Times Best Big Companies to work for, which has been recognised with a special achievement award to mark our 10 years in the Top 25. We are proud of the value we place on individuality; we want you to bring your full self to work and truly maximise your potential. We believe that your individuality helps us to deliver the best results for our clients. Diversity of background, diversity of experience, diversity of perspective - that's the KPMG difference. But, don't take our word for it, find out more about diversity at KPMG.

Returning to work after a break

At KPMG, we appreciate that returning to work after an extended career break can be daunting. We understand that those with experience who have taken a career break have a wealth of experience and knowledge to offer our organisation, which helps us to achieve our business goals. We will support you to refresh your skills, develop your confidence and provide a supportive network across the firm to help you best integrate into the working environment. This role welcomes applications for individuals who have been out of work for 18 months or more and who have previous relevant experience.

Policy for Agencies

KPMG has a commitment to sourcing candidates directly and as such we do not accept speculative CV’s from agencies. Please check here to see our policy on agencies: Policy


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