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Senior Manager – Healthcare Advisory, Provider Improvement - UK Wide

Date: Dec 23, 2020

Location: London, United Kingdom

Company: KPMG UK

The Team

KPMG is acknowledged as a leading advisor and professional services provider to the UK Healthcare industry with hundreds of professionals daily supporting our clients across the country. You will be joining a successful and growing team, who are looking to consolidate recent year on year growth and deliver a step change in the size and reach of our practice including growing international revenues. This is an exciting opportunity for talented individuals who are looking to grow their skills and abilities within a well regarded and rapidly expanding team, offering clear progression opportunities.

We are keen to recruit talented people who have the energy and drive to succeed in a dynamic and challenging environment and who have a passion for delivering excellent service and building strong relationships in healthcare.
The team works in an agile and flexible manner, with plenty of opportunities to develop new skills and gain new knowledge. We are keen to support and develop our people to enable them to be the best they can be.
We believe we are market leaders in promoting diversity and inclusion in the workplace and want to encourage applications from people of all backgrounds and cultures.

Take a look at our website with the link below to see “What Makes Us Different”

The Role

This role is to join our UK Healthcare practice as a Senior Manager focused on the growth of our provider improvement account. The role is based in the UK within our Infrastructure, Government and Health (IGH) Operational Transformation (OT) capability.

As a Senior Manager in our growing health and human services (HHS) practice, you will be central to the development of our account strategy as well as implementation of large scale public service reform, sustainable performance improvement and transformation programmes. Our growth ambitions are significant and we have already secured notable market share in the provider improvement market through our Operational Excellence approach, which blends global market-leading tools, techniques and practice with deep-rooted NHS experience and insight. Your role is to help us to continue to grow our provider client base through the delivery of exceptional client outcomes and continued leadership and development of our team. Outside of client engagements, you will actively contribute to the internal strategy and day to day running of the HHS team as a member of our Leadership team. You will work closely with HHS Partners and Directors nationally and within your region.


- Revenue and Sales – As a Senior Manager in HHS you will help us to secure continued year-on-year growth; identifying the market opportunity, leading and developing the team and leveraging new and existing KPMG offers to respond to this market opportunity
- Leading multi-disciplinary teams across engagements of all sizes, ensuring the highest quality outcomes for clients , on the job development for teams and continued enhancement of KPMG offers. Experienced oversight to identify, sell and deliver HHS advisory projects (new and sell ons) informed where applicable by UK or Global credentials and propositions You will need to demonstrate building diverse and inclusive teams to be successful in this process.
- Building strong client networks and relationships, becoming a trusted advisor to your clients.
- Coaching and developing team members through sharing of experience and knowledge, as well as managing the performance and development of other team members
- Upholding KPMG’s values by acting with integrity
- Project managing engagements to deliver high quality work in a timely manner to include: scoping / financial management (budgeting) / engagement and risk management / production and review of deliverables.
- Fee generation through actively identifying and progressing business development opportunities, as well as managing sales activities such as proposal development and client presentations.
- Contributing to practice management, e.g. knowledge sharing, training, people and proposition developmentThe Person

We expect that you will have:

- A proven track record of both selling and delivering healthcare advisory services to the NHS, focused on provider improvement.
- Knowledge and understanding of:
- Healthcare consultancy market opportunities for NHS providers, informed by leading complex programmes of work to deliver operational efficiency
- The changing healthcare landscape across the English NHS, informed by substantive service in the NHS
- Knowledge and understanding of NHS policy, structures (regulation, commissioning and providers), and standards
- Knowledge of Lean theory
- Experience of:
- Engaging health and social care system stakeholders in the UK and aligning them behind agreed vision and strategic objectives
- Leading and delivering large complex programmes of work to improve operational efficiency, this will need to be demonstrated across a breadth of projects
- Leadership – the role will help to lead, recruit and build a diverse and inclusive UK based provider improvement team. The successful candidate will need to leverage teams from existing capabilities to work in this market, as well as build a dedicated market facing group of specialists from across aligned healthcare proposition teams.
- Global Impact – the individual will be expected to be an ambassador for the U.K. and Global KPMG healthcare advisory work and grow knowledge, skills and credentials within the wider global firm. They will likely join our KPMG global connected healthcare group.
- Subject Matter Expert (SME) - Technical competence must be in provider improvement, gained within a UK NHS and Consultancy setting.
- Credibility in the market - The successful candidate must be able to credibly represent KPMG’s Healthcare offer to client executives in order to scope and win profitable work in the market themselves.
- Relationships – The individual appointed will have proven relationships across the UK NHS providers and regulatorsTo be successful in this role you need to have already delivered a range of projects and be thinking about the next step in your career – this is a challenging role you will be leading teams of peers to deliver complex projects.


Ideally degree level qualified, but not essential for the right person with the right experience

Additional Information

The role can be based in anyone of our major offices in the UK (Birmingham, Nottingham, London, Leeds, Manchester, Bristol, Edinburgh/Glasgow)

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