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Senior Manager - Data, Research & Analytics (Customer/ UK WIDE)

Date: Sep 27, 2021

Location: London, United Kingdom

Company: KPMG UK

The Connected Customer Data, Research & Analytics (DR&A) team is part of KPMG’s Connected Customer team. We are responsible for the inclusion of customer insights into all our KPMG’s customer solutions, covering the areas of Brand, Marketing, Sales, Service, Experience and Insight.

Role Overview

This is a client-facing role which focuses on building and leading teams of consultants and technology teams to win, design and deliver digital, data & analytics driven solutions for our clients.

Senior Managers have a commercial focus to their role which involves building relationships internally as well as with our key target clients to identify and shape future opportunities.
The role will involve drawing insights and data from our existing projects for clients; working with the leadership team and a range of people from across the firm to develop tailored propositions; and engaging our clients with these value propositions.

Key Responsibilities

Lead a team of multidisciplinary professionals to deliver high quality data & analytics solutions, including commercially highly relevant recommendations

Develop and maintain productive internal and external relationships to ensure continued success on often long standing engagements (2+ years)

Run and develop emerging and established accounts, building senior client relationships and driving deeper integration with our clients’ businesses

Deliver a portfolio of work to the value of £1m per annum

Identify efficiencies in KPMG’s processes and proactively seek to improve business best practice

Develop and manage client relationships, large scale engagements and develop new business

Actively develop new business, from lead generation through to project commission

Support KPMG’s wider go to market by being Insight & Analytics lead SME and leading appropriate opportunities

Line manage 4-6 junior colleagues, ensuring personal progression and skill development.

Skills and experience

Previous experience in a Senior Insight, Data, Analytics or complex project delivery role

Extensive knowledge in one of the following: Data strategy, data visualisation, analytics, data engineering or quantitative customer insights.

Thorough understanding of the customer data & insight technology landscape

Adept at finding the insights and making tactical and strategic recommendations

Previous work in Customer data management is highly desirable

Lead and inspire a team to get the best out of people - to deliver outstanding work

Solid experience of successful business development or account management roles within a consultancy (or agency) environment

Proven ability to find new solutions to client business issues and turn these into commercial opportunities as a result.

Experience of presenting in high-pressure sales context

Able to demonstrate a solutions-focused approach to your work

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