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Senior HR Business Partner - Solutions & Digital - 12 month FTC

Date: May 15, 2019

Location: London, United Kingdom

Company: KPMG UK

AutoReq ID141485BR
Job TitleSenior HR Business Partner - Solutions & Digital - 12 month FTC
CountryUnited Kingdom
FunctionKPMG Business Services
Service LinePeople
Service Line InformationWe believe working in our People community is an exciting and challenging environment in which to develop your career. We offer a wide range of opportunities across all areas of HR, where our people are highly respected by our clients, not only in the UK, but also across our growing European integrated practice.

KPMG OverviewKPMG is part of a global network of firms that offers Audit, Tax & Pensions, Consulting, Deal Advisory and Technology services. Through the talent of over 16,000 colleagues, we bring our creativity and insight to our clients’ most critical challenges.

With offices across the UK, we work with everyone from small start-ups and individuals to major multinationals, in virtually every industry imaginable. Our work is often complex, yet our vision is simple: to be the clear choice for our clients, for our people and for the communities we work in.

Job Description
The Role

To act as the primary point of contact for assigned internal clients, managing and delivering an outstanding HR business service to clients. Also acts as a key facilitator and enabler of the matrixed organisation and a driver of change. This role reports to the Capability HR Lead.


Account Management:

- Build and maintain strong working relationships with internal clients, specifically with the PGL HOPOs, Service Line
Partners, People Leaders and other key leaders in the capability and performance group;
- Build and utilise a deep understanding of the client group, e.g. what they do, the commercial levers, their strategic
priorities, pipelines of potential work etc) to deliver the best service possible;
- Provide support, trusted advice and challenge to clients.
- Delivery of people strategy / function people plan:
- Provide input to the function people plan based on knowledge and analysis of the client group;
- Operate autonomously within the parameters of the agreed people plan to deliver the requirements of the function, with
minimal oversight from HRL;
- Lead the delivery of HR projects / change initiatives to support KPMG’s people strategy and the capability and
performance group people plan;
- Analyse management information to identify themes and trends, suggest HR interventions to address these and act
- Champion KPMG’s culture, values and D&I agenda in all activities;
- Act as a role model and influencer for change initiatives, proactively driving the capability forward using a range of
change management techniques.
- Delivery of HR Calendar activities for A-E grades in the client group:
- Manage the consistent delivery of the performance management, salary and bonus, and talent management review
cycles in accordance with the KPMG guidelines and the client group’s people plan;
- Work with CoEs and PeopleCentre colleagues to ensure HR policy is implemented consistently and effectively


- Work closely with the recruitment and resourcing teams to ensure that they understand the future requirements of
the client group;
- Advise on the structure of packages to be offered to new hires.

HR advice:

- Provide trusted strategic and operational advice to partners and People Leaders on HR matters;
- Resolve complex and/or high risk people issues to deliver commercial and pragmatic outcomes;
- Provide coaching support to others (e.g. People Leaders and other business leaders) in effective people management;
- Provide HR support in firm-wide restructuring / acquisitions / ER initiatives;
- Proactive collaboration with other HRBPs to facilitate and enable the matrixed organisation:
- Liaise with other Capability and PG HRBPs to ensure understanding of their strategic priorities and their requirements;
- Liaise with the other HRBPs in the People function to drive consistency across the business and to share best practice;
- Liaise with other People Function teams, e.g. Recruitment and Learning, to provide a seamless service to the client

Key Metrics & Measures

- Client feedback
- Delivery of projects / change initiatives (timeliness and quality)
- Successful completion of HR Calendar activities
- Staff engagement, GPS/Pulse score for client group
- Attrition for client group
- Diversity and inclusion targets for client group
- Quality and timeliness of advice
- Satisfactory resolution of complex ER cases
- Feedback from colleagues in the People Function

Key Behaviours & Skills

- Deep and broad HR knowledge (CIPD qualification or equivalent)
- Demonstrable commercial acumen and understanding of the business
- Strategic thinker and ability to translate business needs into people plans
- Ability to work autonomously, with minimal oversight, to deliver agreed people plans
- Ability to inspire and lead other HRBPs to deliver people plans
- Strong client relationships skills and influencing skills to establish credibility
- Strong collaboration skills, understanding how to operate in a complex matrixed organisation
- Demonstrated ability to evaluate and manage conflicting priorities in a fast paced environment with senior level leaders
- Resilience
- Project management experience of large scale / cross-functional activities
- Knowledge, and use, of a range of change management techniques
- Analytical and problem-solving skills and strong delivery focus
- Strong mind-set for continuous improvement and meeting or exceeding client expectations
- Management, coaching and mentoring skills
- Excellent IT skills (advanced Excel and Powerpoint)

Internal clients

- Capability/PG HOPO
- Service Line Partners
- People Leaders
- Regional Function Leaders
- People Partners

Our DealIf the chance to work with interesting clients and innovative technology wasn’t rewarding enough, we’ll motivate you in other ways too. At KPMG you can expect real responsibilities and opportunities to grow professionally.

‘Our Deal’ sets out all the different ways you’ll be rewarded at KPMG. Among other things you can benefit from honest conversations about your career as well as a range of other rewards. In all these ways and more, we have created an environment that can bring out the best in you.

Flexible WorkingWhile some of our client-facing professionals can be required to travel regularly, and at times be based at client sites, we are supportive where possible of helping you to achieve a balance between your home and work demands.

We are happy to discuss individual requirements and our range of flexible working arrangements could be of interest. Furthermore, as part of the recruitment process, we can put you in touch with people who work flexibly so you can understand from them what our culture is like.

Applying with a DisabilityKPMG are proud to be an inclusive, equal opportunity employer and we seek to attract and retain the best people from the widest possible talent pool. As a member of the Business Disability Forum we're committed to ensuring that you are treated fairly throughout our Recruitment Process. Should you be successful after the initial application stage, please discuss any reasonable adjustments that you may require, with your recruitment contact.

KPMG's commitment to diversity

KPMG consistently features in the Sunday Times Best Big Companies to work for, which has been recognised with a special achievement award to mark our 10 years in the Top 25. We are proud of the value we place on individuality; we want you to bring your full self to work and truly maximise your potential. We believe that your individuality helps us to deliver the best results for our clients. Diversity of background, diversity of experience, diversity of perspective - that's the KPMG difference. But, don't take our word for it, find out more about diversity at KPMG.

Returning to work after a break

At KPMG, we appreciate that returning to work after an extended career break can be daunting. We understand that those with experience who have taken a career break have a wealth of experience and knowledge to offer our organisation, which helps us to achieve our business goals. We will support you to refresh your skills, develop your confidence and provide a supportive network across the firm to help you best integrate into the working environment. This role welcomes applications for individuals who have been out of work for 18 months or more and who have previous relevant experience.

Policy for Agencies

KPMG has a commitment to sourcing candidates directly and as such we do not accept speculative CV’s from agencies. Please check here to see our policy on agencies: Policy

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