Share this Job

Experience Design Lead

Date: Jun 12, 2019

Location: London, United Kingdom

Company: KPMG UK

AutoReq ID143837BR
Job TitleExperience Design Lead
CountryUnited Kingdom
LocationLondon
FunctionSolutions & Digital
Service LineSolutions & Digital
Service Line InformationSolutions & Digital services the broader Firm through delivery of core technology and managed services capabilities, collaboration and innovation development services and building our Alliances network.

KPMG OverviewKPMG is part of a global network of firms that offers Audit, Tax & Pensions, Consulting, Deal Advisory and Technology services. Through the talent of over 16,000 colleagues, we bring our creativity and insight to our clients’ most critical challenges.
With offices across the UK, we work with everyone from small start-ups and individuals to major multinationals, in virtually every industry imaginable. Our work is often complex, yet our vision is simple: to be the clear choice for our clients, for our people and for the communities we work in.

Job Description
At Solutions & Digital we help KPMG and hundreds of other organisations around the world to envision and build digital products that empower their employees and serve their customers — all with people, business and technology in mind.
We are human-centered technology advocates, analysts, designers and engineers. Whether we're creating new products or helping a business become more relevant to its customers, people in Solutions & Digital are creators at heart. We find gaps, develop hypotheses and build beautiful ecosystems, inspiring our clients to push the boundaries of what’s possible. From a junior researcher to the head of development we possess a clear vision of the future and have the courage to pursue forward-thinking solutions that solve today’s challenges for a better tomorrow.

About you
- You thrive on challenges
- You are creative with a good dose of cognitive empathy
- You have demonstrable experience of solving complex problems using various design methodologies
- You are incredible at designing services, products and propositions
- You have mastered at least one of these skills but you’re not defined by it: IA, Design Strategy, Interaction Design, Visual Design, Design Implementation and Usability
- You work directly with client-teams, domain experts, project stakeholders and internal/external development teams to influence strategies and drive solutions from concept to completion
- You have strong business acumen
- You can stand in front of customers and be an evangelist for the users’ experience
- You’re more confident than arrogant and enjoy leading others to success
- You're adaptive and can remain calm under pressure
- You’re mature with a lid on your ego and have a good sense of humour

Responsibilities
- Project planning, reporting, estimation and resourcing
- Ideate and create UX deliverables such as personas, journey maps, ¬¬IA, prototypes and wireframes
- Create rich high fidelity compositions incorporating user-experience methodologies
- Create and manage deliverable documentation such as style-guides and visual implementation guides
- Mentor peers and junior designers for skills advancement and design process education
- Communicate design, strategy and processes with colleagues, clients and stakeholders
- Build and maintain collaborative relationships with clients, peers, and stakeholders
- Define and maintain ownership of process enhancements and toolkits
- Support business development initiatives
- Create estimates of design efforts for sales assessments and strategic sales opportunities
- Adhere to Information Security related processes, procedures and role-based responsibilities

Desired skills and experience:
- Significant design-related experience (various industries and B2B experience is a bonus)
- Skilled in common design tools; Sketch, Adobe CC (Photoshop, Illustrator), Figma etc.
- Experience with at least one rapid prototyping tool such as Axure, Invision, Marvel etc.
- Expertise in a wide range of research techniques and execution of related deliverables
- Experience of leading a design work-stream with other designers
- Ability to lead workshops with all levels of participants (users to C-levels and execs)
- Strong verbal and written communication skills with the ability to articulate, sell, defend, and receive feedback on work in a professional environment
- Exceptional consulting skills that lead design-related conversations, surface project requirements, build and nurture relationships, and foster environments for open, productive collaboration
- Expert at executing Experience Design related deliverables, inc. IA diagrams, personas, journey maps, wireframes and high fidelity compositions
- Awareness and interest in current technology and design trends
- Strong self-motivation and teamwork skills, with the ability to build momentum and pivot in difficult situations

Our Deal

Flexible Working

Our employees have many varied work schedules to suit their individual needs!



Our intelligent working options range from role sharing and flexible start and finish times, to home working and more informal arrangements agreed within teams.



Check out examples of KPMG employees enjoying different working patterns on our website and please do share your own individual requirements with us.



Applying with a DisabilityAs a member of the Business Disability Forum we're committed to ensuring a great experience for colleagues with a disability. Should you be successful after the initial application stage, please discuss any adjustments that you may require with your recruitment contact.

KPMG's commitment to diversity

We are proud of the value we place on individuality. We want you to bring your full self to work and maximise your potential. KPMG is a place where everyone can thrive, whatever their gender, ethnicity, disability, sexual orientation and socio-economic background.

Policy for Agencies

KPMG has a commitment to sourcing candidates directly and as such we do not accept speculative CV’s from agencies. Please check here to see our policy on agencies: Policy


Job Segment: Consulting, Business Development, Graphic Design, User Experience, Technology, Sales, Creative, Research