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Program Lead - GCM Business Alignment and Reporting

Date: Feb 27, 2019

Location: London, United Kingdom

Company: KPMG UK

AutoReq ID142519BR
Job TitleProgram Lead - GCM Business Alignment and Reporting
CountryUnited Kingdom
FunctionKPMG Business Services
Service LineIHQ
Service Line Information

KPMG OverviewKPMG is part of a global network of firms that offers Audit, Tax & Pensions, Consulting, Deal Advisory and Technology services. Through the talent of over 16,000 colleagues, we bring our creativity and insight to our clients’ most critical challenges.
With offices across the UK, we work with everyone from small start-ups and individuals to major multinationals, in virtually every industry imaginable. Our work is often complex, yet our vision is simple: to be the clear choice for our clients, for our people and for the communities we work in.

Job Description
Role Summary

This is a demanding role to manage the coordination of the GCM team around a shared operating model in which reporting, and the transparency that good reporting can bring, is a major binding factor. The role demands excellent people skills as well the ability to innovate in technology and processes.
The role also involves running a technical reporting and solutions team. The team designs, develops and supports GCM business solutions for global account teams. The role of the team as a whole is to maximize value to the business and ensure that high quality metrics are available through the agreed technology platforms.

Role & Responsibilities

The candidate will be responsible for implementing and developing global tools in the following areas:

Off-shore R&S team
-The role requires technical IT understanding as well as deep insight into global and national data and business processes.
- Run weekly and monthly data processing, to create routine and ad hoc reports covering a number of aspects of the global account portfolio and to provide implementation roll-out, user training and SME support.
- Guide and direct the effective running of the team through the off-shore R&S Manager
- Define and monitor quality standard and service levels
- Ensure the team achieves high levels of utilization
- Act as a mentor to the team, maximize the personal development of the individuals in terms of the acquisition of business understanding as well as career development, and to
- Minimize staff turnover

Project Manage GLP Cockpit Project
-Project manage the GLP Cockpit project reporting into Head of GCM E&T and will also be an SME on overall deliverables to the GLPs and Global CSTs
- Planning and forecasting
- Manage RACI, RAID, Project Document, Governance Structure, and Communications
- Coordinate and communicate with the stakeholders on the project including GLPs, Sectors, Global Solutions team, Global Lighthouse team, Global ITS, and other GCM members

On shore R&S team
- Resource planning and workload
- Acquisition of appropriate business skills and professional understanding
- Performance management and personal development

Program direction and stakeholder focus
- Opportunity pipeline
- Global account planning and reporting
- Dashboard reporting for a wide range of financial and non-financial KPIs
- Revenue reporting for account teams and sectors
- Other areas as SME for the GCM team including, Reporting audit rotation, reporting the Clear Choice KPIs.
- The Program Lead has to maintain close working connections with the primary customers of the R&S team: Global account teams, Global Sectors, Global Functions, Member firms for account planning and pipeline and Regions
- Deliver a set of tools that is consistent and aligned to the wider GCM tools and methodologies, and which is fully supported by and aligned to Global ITS.

Skills, Qualification & Experience Required

The successful candidate must have:
- Previous experience in service industry and consulting in a global set-up
- Previous experience in managing global programs and projects
- Strong technical skills in all of the following: global account planning, revenue reporting, design and prototyping, documentation, business requirements capture and development of specifications
- Experience of working in a commercial environment in all of the following areas: sales, business development and account management sector experience would be highly beneficial
- Strong performance and team management skills, who can coach and mentor larger teams
- Experience in managing offshore and onshore teams around the globe
- Strong knowledge and previous experience on business, analytics and process oriented projects
- People and Change experience and organizational engagement experience
- Excellent knowledge of Microsoft software including Outlook, Word &, Excel and PowerPoint

Opening date for applications: 1 March 2019
Closing date for applications: 30 March 2019
Competitive salary + Negotiable benefits

Our Deal

Flexible Working

Our employees have many varied work schedules to suit their individual needs!

Our intelligent working options range from role sharing and flexible start and finish times, to home working and more informal arrangements agreed within teams.

Check out examples of KPMG employees enjoying different working patterns on our website and please do share your own individual requirements with us.

Applying with a DisabilityAs a member of the Business Disability Forum we're committed to ensuring a great experience for colleagues with a disability. Should you be successful after the initial application stage, please discuss any adjustments that you may require with your recruitment contact.

KPMG's commitment to diversity

We are proud of the value we place on individuality. We want you to bring your full self to work and maximise your potential. KPMG is a place where everyone can thrive, whatever their gender, ethnicity, disability, sexual orientation and socio-economic background.

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KPMG has a commitment to sourcing candidates directly and as such we do not accept speculative CV’s from agencies. Please check here to see our policy on agencies: Policy

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