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Manager – Operations, Supply Chain

Date: Jul 31, 2019

Location: London, United Kingdom

Company: KPMG UK

The Team:

Our Supply Chain Operations team of approximately 90 consultants are seeking experienced consultants and industry professionals to grow and develop our capability. Our brand and reputation mean that we work on high profile projects, using our experience to create innovative solutions to our clients’ commercial problems.

Within the Private Sector we work with many blue chip companies, including a number of FTSE 100 Clients and many regional based Clients, delivering improvements in their Supply Chain capability and how it aligns to the wider business, which is integral to their overall profitability.

Within the Public Sector we work with clients across Government, Defence, Police, NHS and Higher Education. We help them to meet challenging Government targets to deliver frontline services more effectively.

The Role:

A Manager will be responsible for leading elements of consulting work as part of a team, both alongside colleagues and clients, on complex commercial or transformational engagements.

The key services are outlined below:

Digital Supply Chain

o Assessing, designing or implementing solutions which digitise the supply chain e.g.
o Omnichannel solutions in Retail, Consumer Goods or Telco
o Control Towers e.g. for Supply Planning, 4PL, Supply Chain Visibility
o SC Visibility solutions across the extended enterprise e.g. into customers and suppliers.

Supply Chain Analytics

o Providing analytical services, including spend analysis, maturity assessments, opportunity assessments and Should cost modelling
o Supporting the quantification of potential savings and ongoing benefits tracking and realisation.
o Providing insight on the supply chain technology market across the value chain (plan, buy, make, sell, deliver)

Supply Chain Transformation

o Assessment of a client’s existing capabilities in the supply chain against leading practice
o Identifying improvement areas across people, process and technology
o Developing Supply Chain Strategy and business alignment
o Defining new operating models that enhance supply chain value creation and return on investment
o Designing improvements in Procurement capability including through the introduction of leading practice processes, organisation redesign, technology and cultural change
o Helping clients to develop a digital strategy for Supply Chain that leverages cloud based tools, advanced analytics, robotics process automation and AI solutions to optimise planning or execution of core supply chain processes (e.g. demand planning, supply planning, logistics management)
o Building a technology roadmap that drives speed to value for our clients
o Supporting the sourcing and evaluation of digital solutions to meet business requirements

As well as leading teams to deliver these solutions, Managers are also expected to contribute to practice development by developing and bringing to fruition new solutions, be involved in business development activity, provide a broad contribution to development of the overall team and support the management team.

The Person:

We are seeking an experienced Supply Chain Manager with a proven delivery record and senior leadership experience to lead complex commercial or transformational engagements for KPMG clients

Role responsibilities includes

The following experience is essential for succeeding in role:

o Primary focus on delivering large, complex and transformational client facing programmes
o Leading project workstream on large engagements or as a project manager on smaller scale engagements to deliver exceptional client outcomes on time, within budget and tailored to client requirements and expectations
o Developing and maintaining excellent relationships with clients
o Managing senior management stakeholders.
o Partnering across KPMG to identify and deliver connected consulting opportunities
o Development of key supply chain services propositions
o Active participation and contribution in developing key supply chain services propositions
o Delivering sustainable change.
o Proactively developing on your skills through an extensive training options, as well as contributing to the development of junior team members through coaching and knowledge sharing

Essential experience:
The following experience is essential for succeeding in role:
o Prior consulting experience within supply chain / operations consulting
o Digital supply chain expertise
o Advanced supply chain analytics knowledge
o Strong understanding of supply chain processes – including: demand planning, supply planning, logistics management, Sales & Operational Planning (S&OP) or Integrated Business Planning (IBP)
o Experience of managing direct reports and / or project team.
o Experience communicating compelling and well thought out solutions to complex problems to a range of audience types including c-suite stakeholders
o Experience in using data visualization and data analytics tools to support decision making;
o Knowledge of financial business cases for change and rolling out cost restructuring initiatives
o Experience of managing project plans, internal processes and budgets

Additional experience:
The following experience would be of additional value:
o Prior consulting experience within supply chain / operations consulting
o Blue Chip, FTSE 100, Fortune 500 company or central Government experience
o Familiarity with Agile principles and project management methodology e.g. Scrum
o Knowledge of the current supply chain technology market

Key Skills:
o Project management and high quality delivery.
o Leadership and relationship building.
o Drive and resilience
o Strong people management skills, with an ability to coach and develop others.
o Stakeholder management and political navigation
o Ability to rapidly identify issues and propose solutions, supported by data and analysis.
o Facilitation and conflict resolution
o Excellent commercial acumen and business context.
o Flexibility
o Broad consulting skills, including planning and delivering workshops, structured interviewing, data gathering, process mapping and analysis.
o Excellent communication skills (written and oral)

In addition:
o Security clearance BPSS / SC are a plus
o Sales experience are a plus
o Applicants should be educated to degree level or equivalent. Postgraduate or professional qualification (e.g. MBA/CIPS/CILT) is advantageous.


Depending on Client location you will be required to travel and work away from home for periods of time and will need to be willing to demonstrate flexibility.

The role will be based in Canary Wharf, London.

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