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Manager - Operations - Wealth and Asset Management

Date: Nov 27, 2018

Location: London, United Kingdom

Company: KPMG UK

AutoReq ID134745BR
Job TitleManager - Operations - Wealth and Asset Management
CountryUnited Kingdom
FunctionManagement Consulting
Service LineOperational Transformation
Service Line InformationIn KPMG's Management Consulting practice, we don't limit ourselves to either strategy or implementation. Instead, we deliver both - equally well. Indeed, it's this broad capability that's seen us accelerate to become a 1000-strong team in less than five years.

Our Operations & Customer team are highly experienced sector specialists who help organisations, with increasingly complex challenges, to transform the performance of their core operations and supply chains.

KPMG OverviewKPMG is part of a global network of firms that offers Audit, Tax & Pensions, Consulting, Deal Advisory and Technology services. Through the talent of over 16,000 colleagues, we bring our creativity and insight to our clients’ most critical challenges.

With offices across the UK, we work with everyone from small start-ups and individuals to major multinationals, in virtually every industry imaginable. Our work is often complex, yet our vision is simple: to be the clear choice for our clients, for our people and for the communities we work in.

Job Description
At KPMG, our values define who we are and the way we do business. As a leading professional services firm, we know that our strength and capability come from our people – their different perspectives, experiences and backgrounds. From our inclusive leadership strategy to our diversity and inclusion targets – we’re making bold changes to who we are and what we do. Be part of it.

We are currently looking to recruit Managers who can make a significant contribution to the Financial Services Operations and Customer Practice through WAM sector expertise, client engagement and delivery of new business opportunities. Successful candidates will help grow the FS WAM Operations and Customer practice, through support for business development activities, developing value propositions and playing a lead role in client engagement and assignment delivery.

Key Responsibilities
- Client assignment management and delivery.
- Formulate innovative propositions and solutions that meet client requirements.
- Build and maintain strong client relationships within the sector, leveraging proven WAM sector content and delivery capability.
- Provide business development support.
- Mentor and coach other members of the team.
- Develop and convert a pipeline of opportunities either through sell-on and/or new work.

Job Requirements
- Project/programme management (to include proven methodologies such as Agile, PRINCE II, MSP) and demonstrable strong client delivery capabilities.
- Proven ability to mentor, train and coach Consultants.
- Solution development, showing a clear ability as a Subject Matter Expert (SME) to enhance existing solutions, and develop new ones, with specific emphasis on Customer, Transformation Leadership and Operational Excellence.
- Team player with demonstrable people management skills.

Skills and Experience
-In-depth WAM experience with exposure to significant programmes of Operational Change. Strong understanding of WAM industry, business processes and underlying technologies
-Prior experience in consulting or working on large scale, complex business and regulatory change programmes in the capacity of Project/Programme Manager
-In-depth understanding of the key industry, market and regulatory drivers shaping the WAM industry and an ability to articulate these by way of client opportunities.
-Key areas of interest include:
- Knowledge of relevant products, fund structures, pricing, customers segments, value chain, suppliers and distribution models of WAM firms
- Functional knowledge of the distinction between front, middle and back office processes performed for WAM firms
- Functional and business requirements knowledge of IT systems and platforms including typical sourcing options
- Knowledge and experience of the distribution landscape including channels to market, incentives and CRM
- Regulatory driven change such as Pensions Freedom, RDR, MiFID II, AIFMD, CASS, SMCR along with an awareness of the impact of these regulations on our clients and their value chain
- Target Operating Model design and implementation and transformation programme management
- Experience and understanding of Digital Experience Design, Digital Operations and AI across Operations
-Demonstrable expertise in building and leveraging relationships.
-Experience of managing and coaching teams.
-Strong interpersonal & written communication skills.
-Self-starter and strong team player.
-Commercially minded to be able to identify opportunities
-Ability to quickly and decisively understand client issues and provide appropriate solutions
-Ability to manage a wide range of stakeholders at all levels within client organisations
-Ability to communicate effectively with all levels of the organisation-Demonstrable facilitation and influencing skills
-Experience of producing high quality deliverables in change programme environment

We recognise that as individuals, we each have particular needs and that one size doesn’t fit all, when it comes to how, when and where you work. That’s why we’re proud to offer our colleagues agile working options. We believe in putting you at the centre of your career – KPMG will offer the training, development and stimulating work environment to help you get to where your career ambitions are. That’s why we introduced ‘Our Deal’ – it’s our way of saying ‘thank you’ for bringing your best to work. As part of ‘Our Deal’, you’ll benefit from a range of rewards from secondment opportunities and preferential banking services to a day off on your birthday and have open, honest conversations about your career development.

While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a balanced lifestyle. We offer part time roles with flexible working arrangements which could include, annualised hours, early or late starts to fit around other commitments, shorter working days etc. We are happy to discuss your own requirements and our range of flexible working arrangements in more detail, should that be of interest and, as part of the recruitment process, we can put you in touch with people who work flexibly.

Our DealIf the chance to work with interesting clients and innovative technology wasn’t rewarding enough, we’ll motivate you in other ways too. At KPMG you can expect real responsibilities and opportunities to grow professionally.

‘Our Deal’ sets out all the different ways you’ll be rewarded at KPMG. Among other things you can benefit from honest conversations about your career as well as a range of other rewards. In all these ways and more, we have created an environment that can bring out the best in you.

Flexible WorkingWhile some of our client-facing professionals can be required to travel regularly, and at times be based at client sites, we are supportive where possible of helping you to achieve a balance between your home and work demands.

We are happy to discuss individual requirements and our range of flexible working arrangements could be of interest. Furthermore, as part of the recruitment process, we can put you in touch with people who work flexibly so you can understand from them what our culture is like.

Applying with a DisabilityKPMG are proud to be an inclusive, equal opportunity employer and we seek to attract and retain the best people from the widest possible talent pool. As a member of the Business Disability Forum we're committed to ensuring that you are treated fairly throughout our Recruitment Process. Should you be successful after the initial application stage, please discuss any reasonable adjustments that you may require, with your recruitment contact.

KPMG's commitment to diversity

KPMG consistently features in the Sunday Times Best Big Companies to work for, which has been recognised with a special achievement award to mark our 10 years in the Top 25. We are proud of the value we place on individuality; we want you to bring your full self to work and truly maximise your potential. We believe that your individuality helps us to deliver the best results for our clients. Diversity of background, diversity of experience, diversity of perspective - that's the KPMG difference. But, don't take our word for it, find out more about diversity at KPMG.

Returning to work after a break

At KPMG, we appreciate that returning to work after an extended career break can be daunting. We understand that those with experience who have taken a career break have a wealth of experience and knowledge to offer our organisation, which helps us to achieve our business goals. We will support you to refresh your skills, develop your confidence and provide a supportive network across the firm to help you best integrate into the working environment. This role welcomes applications for individuals who have been out of work for 18 months or more and who have previous relevant experience.

Policy for Agencies

KPMG has a commitment to sourcing candidates directly and as such we do not accept speculative CV’s from agencies. Please check here to see our policy on agencies: Policy

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