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Manager – Operational Excellence – FS Banking

Date: Jan 20, 2019

Location: London, United Kingdom

Company: KPMG UK

AutoReq ID130321BR
Job TitleManager – Operational Excellence – FS Banking
CountryUnited Kingdom
FunctionManagement Consulting
Service LineOperational Transformation
Service Line InformationIn KPMG's Management Consulting practice, we don't limit ourselves to either strategy or implementation. Instead, we deliver both - equally well. Indeed, it's this broad capability that's seen us accelerate to become a 1000-strong team in less than five years.

Our Operations & Customer team are highly experienced sector specialists who help organisations, with increasingly complex challenges, to transform the performance of their core operations and supply chains.

KPMG OverviewJoining KPMG means joining a talented team of exceptional colleagues who bring innovative thoughts and a natural curiosity to the work they do each day. No one type of person succeeds at KPMG; a diverse business requires diverse personalities, characters and perspectives. There really is a place for you here.

Job DescriptionThe Team
Banking Operations is at the heart of delivering large scale transformation programmes across the Banking sector. The team’s primary function is to drive the delivery and fulfilment of our Banking client engagements. We bring together deep industry experience with strong operational excellence capability and experience to deliver sustainable world-class capabilities for our clients.

The Role

Successful candidates will operate as integral parts of the Banking Operations team to deliver the following:
- Managing workstreams or entire projects through all of the key stages of a transformation project, from diagnostic to implementation.
- Planning, leading and performing diagnostic analysis by applying analytic techniques on large operational transformation engagements.
- Facilitating client workshops to scope and design transformational solutions.
- Identifying, managing and mitigating risks and issues throughout the delivery lifecycle.
- Developing and continually improving solutions, methodologies and tools to deliver consistent world class operating excellence capability.
- Contributing capability experience to proposition development and to proposals / bids as SMEs in their fields of expertise.

Required Qualifications and Experience

Successful candidates will be able to demonstrate:
- Identification of and execution of opportunities to enhance banking processes through the application of Robotic Process Automation.
- Design and implementation of Artificial Intelligence solutions.
- Design and implementation of Digitally-enhanced Operating Models using workflow solutions (e.g. IBM, Appian), robotics (Blue Prism / UI Path) and data-led decisions.

The following capabilities and attributes:

- Deep understanding of the Banking industry, its business processes and underlying technologies, and the ability to identify and articulate resultant client opportunities and challenges.
- Significant expertise in core consulting methodologies such as process mapping, business case development, strategy development and requirements gathering.
- An understanding of digital design methodologies such as service design, business model canvas, design thinking and implementation.
- Mature points of view on key drivers shaping the future of the Banking industry (technology, regulation, new business models, and others) and resultant opportunities for KPMG.
- The ability to identify commercial and sales opportunities and to define consulting solutions in response.
- Strong Business Analyst skills, including experience in documenting business and technology requirements, process mapping and conducting client and customer interviews and workshops.
- Experience in problem identification, solving and design for both user and business needs.
- Being a self-starter and strong team player.
- Proven ability to work in multi-disciplinary teams in a co-creation environment with clients.
- Excellent written and oral presentation skills with an inspirational and collaborative style.
- Strong interpersonal and written communication skills.

Our DealAt KPMG, your long-term future is every bit as important to us as it is to you. That’s why our aim is to give you experiences that will stay with you for a lifetime. Whether it’s great training and development, mobility opportunities or corporate responsibility volunteering activities – you’ll gain a wealth of experiences on which to build a rewarding career. We’re a firm that encourages you to be yourself, values your contribution, and inspires you to act as a role model, always focused on doing the right thing for each other, our clients and our communities.

We’re at our best when you’re at your best; that’s why we’ve created ‘Our Deal’ and ‘The Academy’. Our Deal is the way we speak about the colleague experience and the expectations we have of our people. We expect the best from our people and in return we provide a stimulating, collaborative environment where each person can reach their extraordinary potential. Through ‘The Academy’, you’ll have access to communities which will support and develop you so that you build your skills and career. From introducing secondment programmes to preferential banking, and student loan payments to your birthday off, we’re making sure that our people have an amazing experience.

Flexible WorkingWhile our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a balanced lifestyle. We offer part time roles with flexible working arrangements which could include, annualised hours, early or late starts to fit around other commitments, shorter working days etc. We are happy to discuss your own requirements and our range of flexible working arrangements in more detail, should that be of interest and, as part of the recruitment process, we can put you in touch with people who work flexibly.

Applying with a DisabilityKPMG are proud to be an inclusive, equal opportunity employer and we seek to attract and retain the best people from the widest possible talent pool. As a member of the Business Disability Forum we're committed to ensuring that all candidates are treated fairly throughout the Recruitment Process. Should you be successful after the initial application stage, please discuss with your recruitment contact any reasonable adjustments to our Recruitment Process that you may require.

KPMG's commitment to diversity

KPMG consistently features in the Sunday Times Best Big Companies to work for, which has been recognised with a special achievement award to mark our 10 years in the Top 25. We pride ourselves on being a place where your individuality is valued; you can be yourself and still achieve your potential. We believe that your individuality helps us to deliver the best results to our clients. Diversity of background, diversity of experience, diversity of perspective - that's the KPMG difference. But, don't take our word for it, find out more about diversity at KPMG by viewing our Policy

At KPMG, we recognise that returning to work after an extended career break can be daunting. We understand and appreciate that those with experience who have taken a career break still have a wealth of experience and knowledge to offer our organisation, which helps us to achieve our business goals. We will support you to refresh your skills, develop your confidence and provide a supportive network across the firm to help you best integrate into the working environment. This role welcomes applications for individuals who have been out of work for 18 months or more and who have previous relevant experience.

Policy for Agencies

KPMG has a commitment to sourcing candidates directly and as such we do not accept speculative CV’s from agencies. Please check here to see our policy on agencies: Policy

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