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Manager Operational Turnaround

Date: Oct 12, 2021

Location: London, United Kingdom

Company: KPMG UK

Summary

Our Managers bring about value to our clients by delivering quantifiable results at speed. They are adept at working hands-on to build organisational performance, culture and capability. They bring about value to KPMG by demonstrating commitment to our values and behaviours, taking accountability for their results and development, and by playing an active role in the development of the Operational Turnaround practice.
- Hands-on delivery one or more work-stream(s) working with Associate Managers, Analysts and client taskforce members in order to achieve specific time, cost, and quality deliverables
- Bring about lasting change through the delivery of quantifiable results and work in a hands-on way to engage with people and build organisational performance/capability
- Use the subject knowledge and analytical skills needed for such projects in order to support the execution of a short-term business diagnostics, which generate a business case for change and designs operational improvement programmes
Responsibilities

Managing Clients:
- Play an active role in strong client interactions, through preparation, disciplined thinking and clear communication
- Demonstrate the quality of work carried out to the client
- Influence and shape clients’ view of the KPMG Operational Turnaround practice throughout the engagement and maintain/improve our reputation in all client dealings
- Identify and highlight additional areas in which KPMG can add value to the client
Delivering Value:
- Select and use a diverse range of analytical techniques and implementation methodologies and tools to deliver assigned tasks and objectives on time/in full
- Autonomously manage and prioritise own work-streams, working largely unsupervised toward deadlines
- Ensure junior members of the KPMG team and client taskforce carry out actions on time/in full, and to high quality
- Keep the client and KPMG management informed of the project progress, anticipate problems and highlight and act to overcome potential obstacles and maintain quality/OTIF targetsOrganisational leadership:
- Transfer skills and knowledge to junior KPMG team members and client task force through coaching, mentoring, and training
- Feed intellectual capital created during projects back into the KPMG Turnaround and Transformation practice
- Be actively involved in at least one internal initiative in the Operational Turnaround team
- Proactively own your development and support the development of others’
Experience and Expertise
Essential
- Educated to at least Bachelor’s degree-level
- Fluency in English
- Demonstrable operational hands-on experience in a professional environment, either within a multinational or a consultancy organisation at a Manager level
- Good general in at least one of the following areas, e.g. Sales, Finance, Cash & Working Capital, Manufacturing and Supply Chain, Procurement, Lean Six SigmaDesirable
- Fluency in other languages (especially German, French, Spanish, Mandarin, Cantonese, Portuguese)
- Comfortable with a range of analytics platforms such as PowerBI, Tableau, Qlik Sense etc.
Skills / Competencies:
- Engage and build rapport with people from a wide range of backgrounds at all junior - middle management levels
- Build teams and implement through people
- Train and develop client management, taskforce members and KPMG team members
- Work effectively in teams
- Communicate well orally and in writing
- Generate enthusiasm and buy in to the solution thus using the client to implement
- Challenge and act in difficult situations to get positive result, identify potential blockers to progress and remove or avoid them before they become an issue and anticipate/prepare for pushback
- See value in contributions from different viewpoints
- Influence based on fact and generate enthusiasm
- Review progress against targets and change approach were needed
- Coach, constructively challenge, and thereby change the behaviour of team and task force members
- Quantify financial, service and behavioural opportunities and identify actions to release
- Rapidly identify key issues from a wide range of complex data, tell a story and quantify opportunities
- Be persistent and flexible in achieving greatest bottom-line impact towards a business goal
- Take the initiative (as a self-starter) to deal decisively with situations as they arise
- Generate solutions (people, systems, processes) to issues identified in client organisations


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