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Manager – Financial Services People Consulting (Learning)

Date: Oct 17, 2021

Location: London, United Kingdom

Company: KPMG UK

People Consulting Overview:

People Consulting is an integral part of KPMG’s Management Consultancy practice and a growing part of our business. This team helps to transform the performance of organisations by changing the way people are led, managed and developed.

We have 4 key capabilities that work across ours sectors:
- Learning solutions;
- HR Transformation;
- Organisational Transformation;
- Workforce Transformation.
Role Description:

We are seeking a talented Manager that can deliver real impact for our financial services clients. We require ambitious people who can deliver excellent learning solutions, build rapport, understand our client’s needs and contribute to the development of our learning offerings.
- Make it Known – including: case for change, culture assessment, stakeholder analysis, change risk assessment, comms and engagement strategy
- Make it Real – including: training needs analysis, change impact assessment, change leadership, change approach and plan
- Make it Happen – including: business readiness assessment, drive change interventions and organisational alignment, measure change
- Make it Stick – including: sustain change, align Talent and HR policies and measure outcomes against vision
The successful candidate will be expected to:
- Manage a variety of projects across our people consulting capabilities, ranging from small short-term projects to a workstream within a more complex change programme Work with SMEs to develop learning content
- Manage relationships and chair meetings with senior client stakeholders
- Support Leadership Development and use a range of different assessment tools
- Manage project delivery, budget, profitability and scope
- Recognise and manage risks, issues and dependencies
- Be able to analyse complex problems and deliver insightful, practical and sustainable solutions
- Contribute to the growth of our people consulting practice through supporting business and proposition development activity
- Encourage the development of team members through formal and informal coaching
- Performance manage between 1 – 3 consultants and support with their development
- Work with onshore and offshore teams
Required Skills and Qualifications:
The successful candidate will require to have experience in majority of the following areas:
- Learning – experience in instructional design, development and delivery of learning programmes for different audiences and understand learning technology (LMS/LEX etc)
- Learning – good insight of the financial services market and learning trends in the banking industry and how learning and development plays a part in organisational transformation
- Communications – experience and expertise in stakeholder management, engagement and communication skills, both in writing and orally Expertise in stakeholder management, engagement and communication skills, both in writing and orally
- Cultural change – experience in cultural diagnostic, design and implementation of cultural change programmes (understanding and articulating the key drivers of cultural change)
- Organisational Design/ Behavioural Change Management - helped organisations to minimise underperformance during change through the design and delivery of a variety of interventions
- Project management – responsible for the delivery of a work stream or discrete set of deliverables
- Impact and influence – proven relationship-building and influencing skills and be a self-starter with the ability to work well with ambiguity
The following are preferred qualifications for the role:
- A primary degree and any post graduate degrees and professional qualifications are desirable but not critical e.g. CIPD, Occupational Psychology and certifications in psychometrics.
- Experience of working on projects gained working within a professional services firm, global consultancy firm and/or large private and/or public sector organisations
Our Deal:

We recognise that as individuals, we each have particular needs and that one size doesn’t fit all, when it comes to how, when and where you work. That’s why we’re proud to offer our colleagues agile working options. We believe in putting you at the centre of your career – KPMG will offer the training, development and stimulating work environment to help you get to where your career ambitions are. We are happy to discuss your own requirements and our range of flexible working arrangements in more detail, should that be of interest and, as part of the recruitment process, we can put you in touch with those in the team who already work flexibly.

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