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Manager (Financial Crime Transformation)

Date: Nov 13, 2021

Location: London, United Kingdom

Company: KPMG UK

Capability/Service Line Information:
FS Transformation Services is at the heart of delivering large scale, regulatory driven transformation for our Financial Services clients. Our primary function is to drive the delivery and fulfilment of our client engagements, bringing together deep industry experience with strong transformation capability to deliver sustainable solutions that ensure compliance, reduce costs and enhance the customer experience.

In the context of Financial Crime, this means working with our clients to re-architect their operating models and, design and implement processes and systems to achieve effective, efficient and sustainable controls.

This requires core capabilities which underpin all of our engagements, specifically:

Transformational Leadership:
- Change Leadership
- Programme & Portfolio Management
- Target Operating Model Design
- Agile Project Management Office (PMO)
- Transformation Programme Design Integrity & Assurance

Operational Excellence:
- Process re-engineering: Design through to implementation
- Operational ways of working
- Process mapping and improvement analysis
- Problem solving analytics
- Operational transition planning and change implementation

The Role
Summary of Role Purpose:

In order to support the growth of our Transformation Services team, we are currently looking to recruit Managers who can make a significant contribution by combining their experience leading transformation change engagements with Financial Crime knowledge.

Description of the role:
Successful candidates will be skilled in managing workstreams, or entire projects through all key stages of a transformation engagement, from diagnostic to implementation, within the context of financial crime.
— Planning, leading and performing diagnostic analysis by applying analytics techniques to current control operating models and frameworks
— End to end process design for financial crime controls that combine regulatory compliance with operational efficiency
— Working with other parts of KPMG, including our Forensics, Data & Analytics and Technology Enablement teams, to design and deliver holistic solutions
— Facilitating client workshops to scope and design transformational solutions and work through challenges with client stakeholders
— Building and managing client relationships on projects and supporting KPMG’s commercial position
— Developing and improving KPMG assets, methodologies and tools to deliver consistent, world class operational excellence capability
— Identifying, managing and mitigating programme/project risks and issues throughout the delivery lifecycle
— Actively supporting development of KPMG’s Financial Crime capability and playing an active role in building the community

Role dimensions
Leadership & Management:
Managers can expect to be responsible for their own workstreams and projects, with end to end delivery responsibility including planning and risk management.
Leadership responsibilities include team management on client engagement and internal performance management of KPMG staff.

Stakeholder Interaction & challenges:
The role will entail continuous and direct client engagement, typically with senior client programme team members and heads of Financial Crime functions in both the 1st and 2nd lines of defence. This will often be part of a wider KPMG team operating on client engagements. Our projects are normally carried out on client site rather than KPMG offices and, while many are based in London, they can also be located in other parts of the UK.

Impact, Risk, Accountability & Governance:
Managers are responsible for the successful delivery of projects or work streams and the management of the associated delivery risks. Every engagement will have a senior KPMG engagement leader to oversee the work, where Managers are expected to escalate key delivery risks and ensure regular status updates and quality management reviews are held.

The Person / Experience

— Previous consulting experience, ideally in a Big 4 or other management consulting practice.
— Managerial roles on Financial Crime Transformation engagements with a proven track record of successfully leading client projects across the delivery lifecycle.
— Financial Crime operating model design and implementation.
— Re-engineering of financial crime processes, systems and controls (customer due diligence, sanctions and adverse press screening, transaction monitoring, ongoing reviews etc.)
— Transformation Leadership and/or Operational Excellence capabilities (as listed above).
— Work in or with the Financial Services industry, predominantly in Banking (Business, Commercial, Investment or Retail)
— Leading client workshops to resolve client issues, design an optimised process/control and develop an implementation plan

— Deep Subject Matter Expertise on one or more topics within Financial Crime to support development of our internal propositions and thought leadership.
— Understanding of Financial Crime technology solutions in the market and best practice deployment into Banking Operations

Expertise / Technical role requirements
— Significant understanding of Financial Crime and the corresponding controls required in the Banking sector to demonstrate compliance, and a good understanding of the associated regulations either UK or globally.
— Strong understanding of Financial Services, primarily the Banking industry, including its business processes and underlying technologies, and the ability to identify and articulate resultant client opportunities and challenges
— Strong understanding of the key drivers shaping the future of the Banking industry, including regulation and new business models, and resultant opportunities for KPMG

— Positive leadership qualities and style that empowers and motivates high performing teams
— Problem-solving and solution design for user/business needs
— Working in multidisciplinary teams in a co-creation environment with clients and KPMG colleagues
— Expertise in core consulting methodologies such as Lean or other process mapping capabilities, business case development, operating model design, strategy development and requirements gathering
— Ability to identify and exploit commercial sales opportunities and support colleagues in defining solutions in response
— Self-starter and strong team player
— Excellent written and oral presentation skills with an inspirational and collaborate style

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