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Leadership Secretary

Date: Jan 9, 2019

Location: London, United Kingdom

Company: KPMG UK

AutoReq ID140992BR
Job TitleLeadership Secretary
CountryUnited Kingdom
FunctionKPMG Business Services
Service LineBusiness Support and Create
Service Line Information

KPMG OverviewKPMG is part of a global network of firms that offers Audit, Tax & Pensions, Consulting, Deal Advisory and Technology services. Through the talent of over 16,000 colleagues, we bring our creativity and insight to our clients’ most critical challenges.

With offices across the UK, we work with everyone from small start-ups and individuals to major multinationals, in virtually every industry imaginable. Our work is often complex, yet our vision is simple: to be the clear choice for our clients, for our people and for the communities we work in.

Job Description
Title: Leadership Secretary
Role type: 12 month FTC
Working hours: 9am - 5pm (Wed - Fri)
Location: CSQ 12th West
Services: KBS, Business Support
Grade: E3 Leadership

Role summary

This is a varied role with extensive involvement with ExCo community and allocation, high level of secretarial support and events organisation that would suit an energetic individual. The role requires an extremely high level of PA support, with a keen attention to detail, and a ‘perfectionist’ attitude.

The individual will be required to be flexible with their working hours, show high levels of enthusiasm, and have a real drive to get involved with the role.

The ideal candidate will have an extremely well established internal network, and outstanding knowledge of who’s who within the leadership teams. They must be resilient, adaptable, resourceful and proactive.

This is a great opportunity for someone looking to gain extensive internal and external exposure, whilst broadening their own career opportunities for the future.

The role requires the delivery of exemplary secretarial and administrative support. The individual will be required to understand, support, and contribute to the continued success of KPMG. The individual must have excellent interpersonal skills, demonstrate a proactive approach to their role and act with autonomy and discretion.

Key responsibilities

- Own and comprehensively manage complex diaries, using initiative to anticipate and resolve conflicts
- Own Partner/Director e-mail accounts and action as appropriate
- Proactively manage complex national and international travel itineraries, ensuring efficient use of time and minimal expenditure
- Travel to national and international meetings, where required, and note actions and minutes, as required
- Follow up and ensure the completion of action points following internal and external meetings
- Project manage corporate events, or similar activities
- Act as a role model and mentor junior colleagues
- Develop and maintain a good working knowledge of issues relevant to the sector or industry of your Partner/Director
- Exhibit resilience by remaining calm and positive in a highly pressurised work environment, maintaining professionalism at all times
- Always consider ways to reduce department costs, e.g. through effectively planning travel arrangements
- Provision of all secretarial duties to an exceptional standard, including expenses, SAP and correspondence matters
Client service

- Where necessary, review and improve processes to ensure an optimal service for Partners/Directors is delivered, advocating best practice in all areas of the role
- Understand the mindset of the Partners/Directors you support and make decisions on their behalf, where appropriate and necessary
- Maintain client focus by ensuring the needs of both internal and external clients are always at the forefront of your role
Communication and relationship building

- Build and maintain collaborative working relationships with all colleagues
- Adapt your working style to compliment the varying working styles and personalities of those you support
- Build and maintain effective working relationships with clients and client secretaries
- Utilise your internal and external networks to help you to solve problems and devise effective solutions
- Self-evident ability to build trust and persuade and influence, where appropriate and necessary
- Demonstrate a high standard of communication skills
Person specification

- Extensive previous experience working at Partner/Executive secretary level in a fast paced corporate environment
- Comprehensive understanding of the business of KPMG, its structure and its organisation
- Excellent interpersonal skills
- Exceptional organisation skills, with a very high degree of accuracy and an ability to prioritise an often conflicting workload
- Exercises confidentiality, discretion and personal sensitivity in all aspects of the role
- Confident in client and public situations
- Demonstrates flexibility and resilience
- Seeks to continuously develop in order to enhance and acquire knowledge, skills and expertise
- Proactive self starter who is able to work with minimal supervision
- Intermediate to advanced skills in Microsoft Word, PowerPoint, Excel and Outlook
- Fast and accurate audio/copy typing
- Minute taking/shorthand advantageous
- Good working knowledge of internal databases and systems including CRM, SAP, MyPD and KPMG Worksite
- 5 GCSEs/O’Levels or equivalent at grades A-C including English and Maths
The above job description is correct as at the date it is advertised. However, KPMG has the right to alter the job description of a role at any time, in line with the demands and needs of the business.

Please also be aware that secretaries may be required to support other employees/teams, as and when business needs dictate.Whilst this job description sets out the broad responsibilities of the role, this is not intended to be an exhaustive list of responsibilities.

Our DealIf the chance to work with interesting clients and innovative technology wasn’t rewarding enough, we’ll motivate you in other ways too. At KPMG you can expect real responsibilities and opportunities to grow professionally.

‘Our Deal’ sets out all the different ways you’ll be rewarded at KPMG. Among other things you can benefit from honest conversations about your career as well as a range of other rewards. In all these ways and more, we have created an environment that can bring out the best in you.

Flexible WorkingWhile some of our client-facing professionals can be required to travel regularly, and at times be based at client sites, we are supportive where possible of helping you to achieve a balance between your home and work demands.

We are happy to discuss individual requirements and our range of flexible working arrangements could be of interest. Furthermore, as part of the recruitment process, we can put you in touch with people who work flexibly so you can understand from them what our culture is like.

Applying with a DisabilityKPMG are proud to be an inclusive, equal opportunity employer and we seek to attract and retain the best people from the widest possible talent pool. As a member of the Business Disability Forum we're committed to ensuring that you are treated fairly throughout our Recruitment Process. Should you be successful after the initial application stage, please discuss any reasonable adjustments that you may require, with your recruitment contact.

KPMG's commitment to diversity

We are proud of the value we place on individuality; we want you to bring your full self to work and truly maximise your potential. We believe that your individuality helps us to deliver the best results for our clients. Diversity of background, diversity of experience, diversity of perspective - that's the KPMG difference. But, don't take our word for it, find out more about diversity at KPMG.

Returning to work after a break
At KPMG, we appreciate that returning to work after an extended career break can be daunting. We understand that those with experience who have taken a career break have a wealth of experience and knowledge to offer our organisation, which helps us to achieve our business goals. We will support you to refresh your skills, develop your confidence and provide a supportive network across the firm to help you best integrate into the working environment. This role welcomes applications for individuals who have been out of work for 18 months or more and who have previous relevant experience.

Policy for Agencies

KPMG has a commitment to sourcing candidates directly and as such we do not accept speculative CV’s from agencies. Please check here to see our policy on agencies: Policy

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