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Insurance Transformation Services Manager

Date: Oct 8, 2021

Location: London, United Kingdom

Company: KPMG UK

KPMG Overview
Joining KPMG means joining a talented team of exceptional colleagues who bring innovative thoughts and a natural curiosity to the work they do each day. No one type of person succeeds at KPMG; a diverse business requires diverse personalities, characters and perspectives. We believe we are market leaders in promoting diversity and inclusion in the workplace and want to encourage applications from people of all backgrounds and cultures. Take a look at our website with the link below to see ‘What Makes Us Different’;
https://home.kpmg/uk/en/home/about/inclusion-diversity-social-equality.html

The Team and opportunity
Our Insurance Transformation team, is at the heart of supporting our clients in shaping, planning and delivering critical business change. The team focuses on transforming the performance of organisations helping them focus on the customer to drive growth and implement an operating model that is efficient. We are actively looking for people from under-represented groups to help with the diversification of our team.
Our clients are experiencing significant disruption. The rapid adoption of new digital technologies, the emergence of non-traditional competitors and more stringent regulations mean that today’s Insurance customers are more empowered, demanding and price conscious

The role
We are seeking a Manager to deliver, and manage transformation engagements in the Insurance sector. The role will also require supporting major bids and proposals, and delivering streams of work within complex transformation programmes.

Our Insurance Transformation Services team, within the Management Consulting practice, is a priority growth area for KPMG with significant investment plans and big growth ambitions. Joining us offers the opportunity to work with Insurance sector clients on exciting, high profile and leading edge engagements with the potential to:
• Rapidly develop your career by becoming part of a growing team
• Accelerate your personal development through varied and exciting client opportunities coupled with focused learning & development with a world class brand
• Develop yourself as a consultant, manager and leader

The main duties and responsibilities of the job
• Using Insurance experience and knowledge, lead small engagements including setting up the engagement, scoping the work, planning the work and briefing and leading a team of consultants.
• Autonomously and efficiently manage large scale client engagements
• Managing senior client stakeholders to ensure that they are happy with the progress and deliverables
• Participating in business development activities such as responding to RFPs (requests for proposals) and presenting or pitching to clients to win new business
• Managing and developing junior members of the team

Skills, qualifications and experience required for the role
• Strongly encourage prior experience in consulting or leading business transformation programmes in the capacity of Project/Programme Manager applying relevant methods including; Lean, Agile, operating model design, change management, technology and/or digital change.
• Project/Programme Management experience to include establishing programme management mechanisms and procedures, including ensuring a suitable governance structure is in place, reporting programme status, progress, milestones, budget, risks & issues to the relevant forums and escalation as appropriate, planning, risk & assurance, communication flow, workstream charters, and financials & budget
• Experience working in the Insurance sector (preferably General Insurance and Commercial specialty) is essential.
• In-depth understanding of the key industry, market and regulatory drivers shaping the Insurance industry and an ability to articulate these by way of client opportunities.
• Experience of managing and mentoring staff and helping with their personal and professional development.

The Insurance Transformation Services practice focusses on the delivery of strategic changes that encompass innovation, customer experience, growth transformation, regulatory change and large-scale cost reduction/efficiency improvements.
We recognise that as individuals, we each have particular needs and that one size doesn’t fit all, when it comes to how, when and where you work. That’s why we’re proud to offer our colleagues agile working options.


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