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Immigration Manager - People Operations

Date: Nov 27, 2021

Location: London, United Kingdom

Company: KPMG UK

Immigration Solicitor Manager – KPMG Internal

You will be empowered to manage all aspects of immigration applications for new and existing KPMG employees. Including understanding legislative changes and ensuring processes and systems are operationalised to comply with current and new legislation.

Throughout 2020, the Team supported circa: 2,000 new employee applications as well as ongoing support for 3,000 colleagues. This role will interact closely with all aspects of the ‘Firm’ to ensure a seamless experience for all KPMG employees

The Role
• Provide day-to-day operational oversight across all aspects of the immigration process, ensuring day to day execution of service commitments including rigorous quality controls and service enhancements
• Oversee case management including review and sign off
• Take on case work on an as needed basis
• Identify opportunities to use technology to streamline immigration processes
• Establish an SLA framework ensuring timely and accurate escalations in line with service level commitments
• Employ strong risk management controls in line with legislation and compliance requirements
• Adapt to continuous and ongoing legislative changes ensuring process is ‘fit for purpose’ and supported by ongoing training and development
• Identify the team’s training and development requirements, ensuring the team receives sufficient support and coaching
• Interpret and apply understanding of corporate policies and practices, and other regulations to provide advice, guidance and support
• Work in close partnership with internal functions and stakeholders to drive continuous improvement and a consistently excellent employee experience
• Manage resources within the teams to the agreed budget

Education & Qualification

Experience Required
This is a growing team and the role will suit an ambitious immigration professional with the desire and ability to play an important role in continuing that growth. The successful applicant will be organised and efficient, able to produce consistently high-quality work within demanding time frames but not afraid to ask questions to challenge or seek clarification when appropriate. The successful applicant will have a proven track record in overseeing a team, including reviewing and signing off advice. The applicant will also have experience of advising alongside other professionals and an understanding of the immigration elements of cross-border moves, including emerging Covid-19 related issues such as travel corridors and working from anywhere.
The applicant will have experience of handling a wide range of corporate immigration matters, ideally the following:
• Work Visas (ICT, Skilled Worker)
• Frontier Worker Permits
• Sponsor licence applications and associated ongoing compliance
• Family applications
• Mock audits
• Prevention of illegal working/Right To Work
• Student and Graduate routes
• Immigration policy design
KPMG is looking for a confident client-facing immigration solicitor, with strong technical and inter-personal skills, who thrives in a high-pressure environment. It is expected that the successful applicant will have 7 years of relevant immigration experience, including several years managing a team in a Big 4 or equivalent firm.

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