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Resource Manager – IGH Supply Lead

Date: Jan 8, 2019

Location: London, United Kingdom

Company: KPMG UK

AutoReq ID140942BR
Job TitleResource Manager – IGH Supply Lead
CountryUnited Kingdom
FunctionKPMG Business Services
Service LineResourcing
Service Line Information

KPMG OverviewKPMG is part of a global network of firms that offers Audit, Tax & Pensions, Consulting, Deal Advisory and Technology services. Through the talent of over 16,000 colleagues, we bring our creativity and insight to our clients’ most critical challenges.

With offices across the UK, we work with everyone from small start-ups and individuals to major multinationals, in virtually every industry imaginable. Our work is often complex, yet our vision is simple: to be the clear choice for our clients, for our people and for the communities we work in.

Job Description
Overall Purpose:

• Responsible for overall Resourcing supply activity across IGH Consulting; Working in alignment with NM Consulting Resourcing Lead to support overall NM Consulting strategy
- Relationship manager across IGH leadership, Service lead partners and Performance Leader community
- Management of IGH Resourcing supply team, including bench management and best practise resourcing
- Key conduit in supporting the use of alternative solutions for engagement delivery, including the use of KPMG UK and other members firms, KGS, Associates and Sub-Contractors/Alliances
- Gaining a clear understanding of high demand/growth areas and key propositions to help feed into workforce planning

Operational Management

- Lead on IGH Consulting Resourcing activity including:

o Headcount tracking and forecasting
o Supply Leadership across IGH
o Informing and advising on recruitment governance
o Ensuring key accounts are given focus in decision making around allocation of resources
o Effective use of third party resources at the right rates and acceptable risk level;
o Share of resourcing across the coverages and capabilities
o Identification of any skills gaps in the capability group
o Continued monitoring of Associate skills base and deployment in order to keep associated costs at a minimum and boosting performance group utilisation
o Ownership of end to end Security Clearance process
o Optimise KGS usage


- Allocation of client facing staff to projects; drawing on robust negotiation skills to resolve conflicts and escalating issues when necessary
- Drive Service Line resourcing across the business by building excellent relationships and making the most of knowledge sharing with the wider team to maximise utilisation by team
- Influencing key stakeholders on resource selection and strategic solutions to achieve maximum utilisation and effective skills / grade mix on projects including increased KGS usage.
- Work with engagement managers to ensure profitability is kept at the forefront of resourcing decisions, and succession planning is taken into account
- Support Resource Management projects and initiatives where appropriate to support the continuous improvement of the RM function, eg career clinics, PL roadshows and MI
- Attending the weekly sales pipeline meetings and flagging to Service Line Leadership any potential resourcing conflicts, challenges and successes
- Visit client sites as appropriate, to allow relationship building with the client facing team / engagement managers, aid forward planning and ensure forecasts are reflected accurately in Retain

Performance Management

• Responsible for the Performance Management of Resource Advisors at D & E grade
- Lead, develop and motivate staff taking full responsibility for individual and team performance management, coaching, development and communications.
- Recruitment and selection of new team members as appropriate

Key Skills & experience

- Significant, proven managerial experience essential
- Resourcing background gained in a Professional Services environment
- Excellent relationship management and communications skills
- Resilient and capable of working in a challenging, continuously changing environment
- Confident, assertive and have the ability to prioritise and manage both the workload of themselves and the team within which they operate.
- Ability to influence strategic resourcing, training and recruitment decisions through presentation of information that is timely and informative
- Strong team player
- Flexibility and tenacity
- Strong Commercial Awareness

Reporting line:
NM Consulting Lead, Resource Director

Our DealIf the chance to work with interesting clients and innovative technology wasn’t rewarding enough, we’ll motivate you in other ways too. At KPMG you can expect real responsibilities and opportunities to grow professionally.

‘Our Deal’ sets out all the different ways you’ll be rewarded at KPMG. Among other things you can benefit from honest conversations about your career as well as a range of other rewards. In all these ways and more, we have created an environment that can bring out the best in you.

Flexible WorkingWhile some of our client-facing professionals can be required to travel regularly, and at times be based at client sites, we are supportive where possible of helping you to achieve a balance between your home and work demands.

We are happy to discuss individual requirements and our range of flexible working arrangements could be of interest. Furthermore, as part of the recruitment process, we can put you in touch with people who work flexibly so you can understand from them what our culture is like.

Applying with a DisabilityKPMG are proud to be an inclusive, equal opportunity employer and we seek to attract and retain the best people from the widest possible talent pool. As a member of the Business Disability Forum we're committed to ensuring that you are treated fairly throughout our Recruitment Process. Should you be successful after the initial application stage, please discuss any reasonable adjustments that you may require, with your recruitment contact.

KPMG's commitment to diversity

We are proud of the value we place on individuality; we want you to bring your full self to work and truly maximise your potential. We believe that your individuality helps us to deliver the best results for our clients. Diversity of background, diversity of experience, diversity of perspective - that's the KPMG difference. But, don't take our word for it, find out more about diversity at KPMG.

Returning to work after a break
At KPMG, we appreciate that returning to work after an extended career break can be daunting. We understand that those with experience who have taken a career break have a wealth of experience and knowledge to offer our organisation, which helps us to achieve our business goals. We will support you to refresh your skills, develop your confidence and provide a supportive network across the firm to help you best integrate into the working environment. This role welcomes applications for individuals who have been out of work for 18 months or more and who have previous relevant experience.

Policy for Agencies

KPMG has a commitment to sourcing candidates directly and as such we do not accept speculative CV’s from agencies. Please check here to see our policy on agencies: Policy

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