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HR Transformation Senior Manager

Date: Sep 23, 2021

Location: London, United Kingdom

Company: KPMG UK

People Consulting is an integral part of KPMG’s overall Management Consulting practice, collaborating globally across the firm.

Many of our clients are facing challenges around regulatory changes, disruptive technology, changing customer needs and expectations, and business impact on the environment. With our ‘Trusted’, ‘Connected’ and ‘Powered’ values, we support our clients by revolutionising the way people are led, managed and developed, to ensure organisations of all shapes and sizes are “future-ready”.

Across our capabilites we support our clients around: digitally enabled employee engagement; skills and capabilities; agile organisation and workforce; shaping the future of the workforce; people change and leadership capability; value-driving efficient and cost effective HR powered by tech; predictive insightful people consulting.

The Role

We are seeking talented individuals with experience in HR Transformation to support our People Consulting Corporates clients by applying HR transformation expertise, identifying opportunities and delivering HR engagements.

Through HR Transformation we help our clients to navigate complex transformation programmes through identification and adoption of key proposition areas across our HR Transformation capability areas: Powered HR engagements, establishing Global Business Services functions, developing HR strategy, and designing Future of HR operating models and functions.

This is an expanding area for us, and a hot topic for many of our clients, and you will have the opportunity to:

• Join an established and highly successful HR Transformation practice, with the opportunity to leverage our leading practice methodologies and continue our growth.
• Work closely with FTSE 100 clients across a broad range of industries including Energy, Telecoms, Retail, Life Sciences and Aerospace & Defence.
• Lead complex projects and HR transformation workstreams with a team of consultants, to improve the way clients deliver HR Transformation.
• Build and shape relationships with clients on a daily basis.
• Generate new client opportunities by leveraging your HR Transformation expertise and network.
• Take a lead role in developing our HR Transformation proposition and assets.
• Take a lead in knowledge sharing and developing HR Transformation skills internally across our team.
• Identify Business Development opportunities and turn these opportunities into sales.
• Be a career coach for up to 4 consultants helping them to develop and progress their careers.

The Person

You will have proven experience in helping clients to shape and deliver HR Transformation solutions including a range of:

• In-depth knowledge, skills and experience with HR transformation enablers and their applications, including HR strategy, HR Technology, HR policies, HR processes and controls, target operating model design, service delivery, cultural change, communications and engagement strategies.
• In-depth understanding of the strategic challenges and opportunities facing HR leaders and ability to analyse and synthesise industry and client challenges into implications and transformation programmes for the HR function.
• In-depth understanding and experience of various HR operating models (centralised, decentralised etc.), capability to define and implement organisational design / redesign initiatives and the Business Case for Change.
• In-depth understanding of HRSS strategy and the GBS offering (including location, language etc.); comprehensive understanding of advisory and transactional services provided and full spectrum of service levels and KPIs.
• Experience in leading and managing HR transformation programmes to meet client needs, either as part of a wider programme or standalone. Could include:
o HR Operating model strategy, redesign and implementation (HRBP / HRSS / COE).
o Service delivery model design including design and implementation of roles, responsibilities, etc.
o HR process efficiency assessment and process re-design.
o HR governance structures.
o Constructively challenging and conveying key messages to HRLT, HRD and Project Sponsor level stakeholders.
o Managing a team through organising, running and summarising outputs from client workshops.
• Understanding of key HR technology (ideally ServiceNow, Workday, Oracle, Microsoft Dynamics)
• Experience as a HR Practitioner is desirable but not essential.

You will possess knowledge and experience in wider People Consulting capabilities including change management, organisation design and behavioural change, as well as key human capital systems, and an understanding of workforce transformation tools available in the market.

You will also have ‘core consulting’ experience in developing proposals, managing teams and project risks, influencing upwards both internally and externally, and leading through complexity and ambiguity.


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