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FS Audit Client Administrator

Date: Jan 9, 2019

Location: London, United Kingdom

Company: KPMG UK

AutoReq ID139471BR
Job TitleFS Audit Client Administrator
CountryUnited Kingdom
Service LineAudit
Service Line InformationAt KPMG, our vision is to be the clear choice on the future of Audit. In today’s complex and ever-changing business world, we recognise that we need to be one step ahead for our clients - rather than reacting to emerging trends we need to anticipate them by harnessing technology. Our people are integral to this, bringing their natural curiosity, diversity of ideas and perspectives to help deliver client excellence.

KPMG OverviewKPMG is part of a global network of firms that offers Audit, Tax & Pensions, Consulting, Deal Advisory and Technology services. Through the talent of over 16,000 colleagues, we bring our creativity and insight to our clients’ most critical challenges.

With offices across the UK, we work with everyone from small start-ups and individuals to major multinationals, in virtually every industry imaginable. Our work is often complex, yet our vision is simple: to be the clear choice for our clients, for our people and for the communities we work in.

Job DescriptionThe role is to act as a Client Administrator within the FS Audit team. The role requires initiative, flexibility and discretion. The individual will need to be confident, assertive and have the ability to prioritise their own workload.

The Responsibilities:

Client Relationship and Communication

- Liaise with PAs to ensure Client Relationship Management (CRM) tool is accurate and up to date
- Coordinate with CRM team submission of communication alerts through Microsoft Dynamics Identify and organise appropriate client entertaining opportunities, on a main Board level and more generally develop and maintain a detailed relationship matrix
- Liaise with the teams and the clients to arrange all required client meetings - support in production or collation of the agenda as appropriate and act as minute taker and action point tracker
- Liaise with clients for KPMG staff access to the audit rooms
- Arrange all pre Audit Committee meetings with individual business units and KPMG teams
- Identify key publications and events of relevance to the client;

Finance/Engagement Management

- Monitor actual time against budgets and challenge when budgets are exceeded
- Take responsibility for producing a billing schedule for the client as well as producing all related fee notes, inter-office notes and fee allocations
- Responsibility for WIP, billing, lock up etc. – produce bi-monthly financial analysis to present to engagement team
- Opening and managing codes across various engagements
- Client Acceptance – monitoring validity dates and doing yearly continuances
- Onboarding new clients and ensuring client ID checks are completed
- Ensuring Risk Groups are up to date and in line with teams requirements / audit sign offs
- Engagement Acceptances – ensure all continuances are processed prior to yearly Engagement Letter sign off
- Providing support for ad-hoc SAP tasks, urgent service requests and reporting
- Assisting teams in preparing budgets
- Line up engagement letter drafts as and when required for review by the engagement team

Independence and Compliance (including Sentinel)

- Carry out initial screening of sentinel submissions for EU PIE clients
- Track completion of any staff screening procedures
- Track independence confirmations from team members
- Manage the SAP and Sentinel tree structures to ensure they remain up-to-date and compliant with KPMG risk management procedures;
- Maintain administrative SAP updates for accurate financial reporting;
- Maintain complete and accurate documentation related to pre-approval and independence.

Client Service

- Support the client lead partner in organising the Client Insights Group meetings, including preparing agenda and Management Information (MI) for the meetings, recording and circulating minutes, and following up agreed actions;
- Contribute as part of the Client Insights Group, including initiatives for improving the account management process; and
- Identify and respond to client service opportunities.

Management Support and Office Management

- Assist in the organisation and running of conferences – venue, agenda management, diary coordination, materials preparation, minute/action taking etc.
- Manage introduction of all staff joiners to major teams. Distribute joiner briefing pack setting out organisation charts, team structure, facilities, IT and timesheet information. Review joiner pack content on a regular basis updating information as necessary
- Develop a network of appropriate internal KPMG and external client contacts to ensure that services are delivered efficiently using the most appropriate resource
- Ensure that external client working relationships are maintained to a high level of professionalism · organise regular social events for team
- Organise the filing system (both hard copy and electronic) to support the audit
- Assist in maintaining Clara collaboration sites which we have with some clients and act as first point of contact for all internal and client users
- Assisting in the preparation of Audit & Risk Committee presentations using PowerPoint
- Arrange all design slots with CREATE as appropriate
- Management of shared mailboxes and dealing with ad-hoc queries
- Manage client calendars
- Obtain audit timetable and note pertinent dates in all KPMG diaries


- Other ad hoc tasks as they arise.

The Individual

- Demonstrate advanced levels in Microsoft Office applications of Word, Excel, Outlook and PowerPoint
- Demonstrate exceptional organisational and administrative skills possess an eye for detail be pro-active in identifying necessary tasks and in identifying and implementing ways in which improvements to the engagement can be made
- Have the confidence and ability to approach/work with professional/senior staff in the UK and Overseas
- Demonstrate an ability to adapt to changing demands and conditions
- Be a team player
- Have strong interpersonal skills
- Be flexible in terms of working hours be able to deal discreetly with sensitive client information and issues
- Possess strong oral and written communication skills
- Demonstrate a commitment to deliver a first class quality service
- Present a professional image
- Knowledge of SAP beneficial


- 5 Standard Grades/O'levels including Maths and English
- 2 years of references available on request.
- Experience in as many of the above areas as possible

Our DealIf the chance to work with interesting clients and innovative technology wasn’t rewarding enough, we’ll motivate you in other ways too. At KPMG you can expect real responsibilities and opportunities to grow professionally.

‘Our Deal’ sets out all the different ways you’ll be rewarded at KPMG. Among other things you can benefit from honest conversations about your career as well as a range of other rewards. In all these ways and more, we have created an environment that can bring out the best in you.

Flexible WorkingWhile some of our client-facing professionals can be required to travel regularly, and at times be based at client sites, we are supportive where possible of helping you to achieve a balance between your home and work demands.

We are happy to discuss individual requirements and our range of flexible working arrangements could be of interest. Furthermore, as part of the recruitment process, we can put you in touch with people who work flexibly so you can understand from them what our culture is like.

Applying with a DisabilityKPMG are proud to be an inclusive, equal opportunity employer and we seek to attract and retain the best people from the widest possible talent pool. As a member of the Business Disability Forum we're committed to ensuring that you are treated fairly throughout our Recruitment Process. Should you be successful after the initial application stage, please discuss any reasonable adjustments that you may require, with your recruitment contact.

KPMG's commitment to diversity

We are proud of the value we place on individuality; we want you to bring your full self to work and truly maximise your potential. We believe that your individuality helps us to deliver the best results for our clients. Diversity of background, diversity of experience, diversity of perspective - that's the KPMG difference. But, don't take our word for it, find out more about diversity at KPMG.

Returning to work after a break
At KPMG, we appreciate that returning to work after an extended career break can be daunting. We understand that those with experience who have taken a career break have a wealth of experience and knowledge to offer our organisation, which helps us to achieve our business goals. We will support you to refresh your skills, develop your confidence and provide a supportive network across the firm to help you best integrate into the working environment. This role welcomes applications for individuals who have been out of work for 18 months or more and who have previous relevant experience.

Policy for Agencies

KPMG has a commitment to sourcing candidates directly and as such we do not accept speculative CV’s from agencies. Please check here to see our policy on agencies: Policy

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