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Channel Assistant - Internal Communications

Date: Feb 23, 2021

Location: London, United Kingdom

Company: KPMG UK

Channels Assistant – Internal Communications [E2 Grade]
12 month FTC
Location: Watford
Hours: 09:30-17:30

Job Description:

This role sits within Corporate Affairs, specifically in the Content, Channels and Digital team within Internal Communications (IC). The IC team supports the business in two ways: through multi-channel editorial, publishing and production; and by business partnering to provide communications support to the firm’s leaders and a variety of Transformation-focused projects.

The successful candidate must have awareness of internal communications and how it drives employee engagement. The role involves primarily working with the Content, Channels and Digital team and colleagues across the firm to source meaningful stories which shine a light on the people working at KPMG and their experiences/backgrounds and expertise.

This is an exciting opportunity for someone with two to three years of relevant experience, interested in establishing or furthering their career in internal communications across the full range of internally focused activities.


Support and work with the Content Manager and Head of Content, Channels and Digital to develop meaningful content that focuses on colleagues across the firm
Source content for key digital channels, including the Intranet, Newsroom, KPMG Life and Yammer (coming soon)
Help to manage colleague two-way project communications channels – including Q&As, Functional mailboxes and SharePoint sites, ensuring information is up to date, accurate and approved
Measure the success of communication initiatives and channels, providing project metrics and status updates
Responsibility for some channel management, including the sending of all firm emails and communications using Outlook and Poppulo (training will be provided)
Support creation of portal pages and content generation, liaising with in-house teams to ensure timeframes are met.

The person

The role requires a self-motivated individual who has good copywriting skills, excellent organisational skills and the ability to build relationships across the firm. They will also have a keen interest in employee engagement with a strong focus on telling the story of KPMG through our incredible colleagues.

Skills required

Experience of clear, accurate, jargon-free writing and editing
Excellent organisational abilities and attention to detail
A reasonable understanding of communications channels and the needs of different audiences across the firm
Applies sound judgement when faced with difficult decisions
Project management skills, with the ability to self-manage, and prioritise a wide number and variety of tasks to deliver overall objectives
Ability to develop trusted relationships within Internal Communications, Corporate Affairs and colleagues across the firm
A team player with a collaborative approach
Knowledge of KPMG’s values and business priorities
Demonstrates drive, enthusiasm, commitment, a willingness to learn and be able to use their own initiative to support the team
Awareness of current and future trends in communications and engagement
Good social and traditional media knowledge

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