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Business Analyst

Date: Nov 3, 2021

Location: London, United Kingdom

Company: KPMG UK

Business Analyst

Reports to Head of Business Architecture and Analysis

Two level above report; UK CTO and Head of Strategy & Architecture

• Obtain a deep understanding of relevant business area(s) to be able to recommend solutions and build high-quality requirements.
• Use a variety of techniques to understand business requirements, such as interviews, workshops, surveys, site visits, and storyboards.
• Shape business requirements by making recommendations and suggesting alternatives to proposed solutions.
• Understand technical options, limitations, costs, and risks. Communicate tradeoffs to business partners and work with them to shape requirements accordingly.
• Translate conceptual user requirements into clear, detailed functional requirements.
• Work with business and delivery teams to prioritise requirements.
• Help resolve competing priorities between stakeholder groups by facilitating stakeholder discussions, and escalate issues where appropriate.
• Manage requirements scoping throughout the delivery process.
• Create artefacts as appropriate, including business case documentation, scope documentation, and process flows.
• Support delivery teams as they develop, test, and deploy solutions.
• Review delivery team output to ensure requirements are correctly interpreted; define and execute test cases.
• Document current processes and models to understand inefficiencies or gaps.
• Identify and assist in prioritising opportunities to streamline business processes.
• Build working relationships with individuals inside the wider Strategy and Architecture team, i.e. solution, business and enterprise architecture teams, and Human-Centred Design.
• Build working relationships with individuals and teams outside of the Strategy and Architecture team, e.g. PMO and delivery CoEs.
• Provide coaching to junior members of the team
• Maintain an good level of technical knowledge incl. current, emerging and future technology market trends and their impact on the business
• Develop and maintain a knowledge of KPMG’s technology ecosystem, incl. the main applications and technologies that support KPMG’s Capabilities, e.g. Tax, Audit, etc.
• If required, provide advice to and/or seek to learn from other Member Firms, client teams and/or clients that are seeking to implement or improve their use of specific Business Architecture methods or frameworks

Essential (Business Analysis)
• Proven track record and experience of Business Analysis, incl. strategies, formal requirements definition, working with Human-centred Design teams & procurement.
• An understanding of design thinking, value stream mapping, customer profiles and journeys, KPIs, risk and control frameworks, and KRIs
• 3+ years of experience in Business Analysis
• Experience determining the explicit and implicit needs and requirements of various stakeholders.
• Ability to quickly learn the objectives, structures, operations and policies of a new business area.
• Good problem resolution, negotiation, and influencing skills.
• Demonstrated ability to engage both developers and business partners to achieve target outcomes.
• Proven interpersonal skills and an ability to influence senior leaders and peers.
• Demonstrated ability to communicate complex technical information in a condensed manner to various stakeholders verbally and in writing.
• Experience creating documentation such as business case documentation or business requirements summaries.

Essential (Other)
• Experience of working with Agile SDLC (Software Development Lifecycle Management) methods
• Able to explain technical concepts to a non-technical audience in a way that is relevant, easy to consume and compelling
• Good understanding of project management concepts, incl. Gantt charts/plans, risks, assumptions and dependencies, etc.
• Good oral and written communication skills
• Good interpersonal and leadership skills
• Ability to leverage networks in KPMG, e.g. to tap into additional expertise if required
• Comfortable working with ambiguity at the beginning of projects, with ability to provide clarity of direction despite this
• Adaptability and a willingness to learn new skills.

• A good level of general technical knowledge incl. current, emerging and future technology market trends and their impact on business
• An understanding of technical debt, incl. its causes, how to measure it, and remedial actions incl. decommissioning
• Knowledge of at least one technology domain, incl. Collaboration & Experience; Automation; Data Science & AI; Data; Integration; Infrastructure / Cloud; Security; and DevSecOps
• Experience of working with offshore teams
• Bachelor’s degree

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