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Associate Director (Digital Procurement), Operations Transformation

Date: Sep 14, 2021

Location: London, United Kingdom

Company: KPMG UK

About our team

The use of cloud-based technologies continues at pace and we continue to see that most Procurement transformation programs demand technology support, and every successful Procurement technology programme involves some ground-breaking activity.

At KPMG’s highly successful Management Consultancy and Digital practices, we’re working with our clients to help them understand how technology can drive business performance. As such, we’re looking for outstanding technologists and consultants to join us, grow with us, and develop our Procurement technology delivery capability, driving our strategy through large-scale Procurement transformation. Part of a developing team that will become our ‘go to’ for Procurement technology, you will play a key role in the growing of our propositions to sell and deliver large programmes. You’ll have excellent stakeholder management skills, and a proven track record of helping clients reach their desired outcomes. On the technical side, you’ll need a thorough understanding of the Procurement technology landscape including solutions such as Coupa, SAP Ariba, Jaggaer, Oracle and /or Ivalua.

The key services our team typically provides are outlined below:
• Assessment of a client’s existing procurement capability against leading practice, identifying improvement areas across people, process and technology
• Providing insight on the procurement technology market across Source to Pay, Supply Management, Analytics, Category Management and Supplier Risk Management
• Helping clients to develop a digital strategy for Procurement that leverages cloud-based Source to Pay technology, advanced analytics, collaborative category management technology, robotics process automation and AI solutions
• Building technology roadmaps that drive speed to value for our clients
• Supporting the sourcing and evaluation of digital solutions to meet business requirements
• Developing robust business cases to evaluate options and unlock investment
• Transforming our clients Source to Pay process through implementing leading practice technologies, often managing multi-year, complex global programmes across large-scale organisations

The Role
The role is a‘Senior Manager’ within our Operations Transformation team. Our Senior Managers are responsible for delivering and managing large-scale and high-profile digital procurement engagements for FTSE/blue chip organisations, as well as playing a leading role in driving sales/business development activity. The Senior Manager role operates directly under the guidance of our Directors and Partners and includes responsibility for managing and developing team members.

The Person
We are looking for a motivated, innovative and collaborative individual, with a strong digital procurement background. Experience of delivering and managing large-scale digital procurement transformation projects is essential, as well as an ability to manage cross-functional teams and senior client relationships. Ideally you will have previous experience of consulting and / or have held strategic transformation roles with skills developed across different markets and sectors.


Engagement Management
• Own engagement management activities for digital Procurement engagements, including client relationship management, budget ownership and supporting KPMG team members to deliver outstanding outcomes for our clients
• Overall accountability for the delivery and quality of KPMG client deliverables
• Supervise and performance manage KPMG colleagues working on assigned engagements
• Manage resourcing requirements and financials across programmes, delivering engagements on time, to budget, and in accordance to KPMG's risk management policies
• Develop strong relationships with senior client stakeholders (including up to Board level), KPMG colleagues and third-party partners
• Drive innovation and leading practice, providing subject matter expertise and strategic guidance to clients
• Identify development needs of the team and provide coaching, mentoring and stretch assignments to attract, develop and retain our most talented colleagues.
• Ensuring wellbeing matters are properly handled and resolved by demonstrating empathy and awareness

Sales and Business Development
• Lead business development activities such as identification, proposal development, and other prospect activities; work with the appropriate KPMG resources from other service lines/industries
• Collaborate with Partners and Directors to develop and convert pipeline sales opportunities into live engagements
• Support clients to deliver leading practice digital Procurement strategies and business cases to unlock investment
• Actively share knowledge with other KPMG colleagues/teams and contribute to the development of innovative propositions/solutions which differentiate KPMG from our competition

Essential experience and skills
• Selling, leading and delivering large-scale, complex digital transformational programmes and drawing on diverse solutions to successfully resolve client issues.
• Developing and maintaining excellent relationships with senior client stakeholders up to board level and evidence of an existing strong network of client relationships.
• A strong track record of client delivery, innovation and transformation using Cloud solutions, at large FTSE/blue chip organisations
• Recognised as an expert in digital Procurement, with ability to provide credible technical insight to clients. Deep knowledge of the sector, key client issues and market trends.
• Detailed knowledge of procurement processes – including sourcing, category management, contract management, Purchase to Pay (P2P), supplier risk management
• Working knowledge of Source to Pay software including one or more of the following; Coupa, SAP Ariba, Jaggaer, Oracle and /or Ivalua.
• Leading business development activity (including proposals/RFPs), developing business cases, and selling new opportunities. Demonstrating perseverance and tenacity, and the ability to communicate compelling and well thought out solutions to complex problems
• A track record of managing direct reports and / or project team – including working with onshore, offshore and third-party teams to deliver solutions
• Development of thought leadership and participation in brand-building and brand-awareness exercises

Job Segment: Operations Manager, Manager, Procurement, ERP, Operations, Management, Technology