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Assistant Manager- People Consulting (Learning)

Date: Oct 16, 2021

Location: London, United Kingdom

Company: KPMG UK

People Consulting Overview:
People Consulting is an integral part of KPMG’s Management Consultancy practice and a growing part of our business. This team help to transform the performance of organisations by changing the way people are led, managed and developed. We do this by focusing on two key areas – delivering the people agenda on large scale, complex, transformational change programmes and transforming the HR function.

We have 6 key capabilities that work across the sectors:
• Learning solutions;
• HR Transformation;
• Organisational Transformation (Behaviour Change Management and Organisation Design);
• Workforce Transformation.

Role Description:
We are seeking a skilled individual with experience in delivering learning solutions and change management programmes in the financial services sector, including client engagements ranging from small organisational changes to large scale transformational programmes, specifically:

• Make it Known – including: case for change, culture assessment, stakeholder analysis, change risk assessment, comms and engagement strategy
• Make it Real – including: training needs analysis, change impact assessment, change leadership, change approach and plan
• Make it Happen – including: business readiness assessment, drive change interventions and organisational alignment, measure change
• Make it Stick – including: sustain change, align Talent and HR policies and measure outcomes against vision

The successful candidate will be expected to:
• Be able to identify learning and development challenges and propose solutions
• Work with senior SMEs to develop learning content
• Project manage client work and/or manage a single workstream within a more complex change programme
• Work closely with a mixture of mix of onshore and offshore team members
• Work closely with the client project manager and team members to successfully deliver project outcomes
• Provide specialist and technical input and review of others’ inputs in the design and development of change management project deliverables
• Contribute behavioural change management initiatives. This may include working with key account teams to scope opportunities or help to develop proposals to meet client requirements
• Contribute to the growth of our learning solutions offers for our financial services clients
Required Skills and Qualifications:

The successful candidate will require to have experience in majority of the following areas:
• Learning – experience in instructional design, development and delivery of learning programmes for different audiences
• Learning – contribute to the growth of learning solutions offers for financial services clients • Learning – understand learning technology (LMS/LEX etc) and learning trends in the banking industry
• Communications – experience and expertise in stakeholder management, engagement and communication skills, both in writing and orally
• Cultural change – experience in cultural diagnostic, design and implementation of cultural change programmes (understanding and articulating the key drivers of cultural change)
• Organisational performance management - helped organisations to minimise underperformance during the change through the design and delivery of a variety of interventions
• Sector knowledge – in depth knowledge of the financial services sector and the challenges faced by these institutions / organisations and demonstrate strong commercial acumen
• Project management – supported the delivery of a work stream or discrete set of deliverables
• Impact and influence – proven relationship-building and influencing skills and be a self-starter with the ability to work well with ambiguity

The following are preferred qualifications for the role:
• Degree educated or equivalent
• Qualifications such as CIPD, CIMA, Occupational Psychology, MBA and Prince2
• Familiarity and proficiency with Microsoft Office packages (e.g. Word, PowerPoint, Excel)

Our Deal:
We recognise that as individuals, we each have particular needs and that one size doesn’t fit all, when it comes to how, when and where you work. That’s why we’re proud to offer our colleagues agile working options. We believe in putting you at the centre of your career – KPMG will offer the training, development and stimulating work environment to help you get to where your career ambitions are. We are happy to discuss your own requirements and our range of flexible working arrangements in more detail, should that be of interest and, as part of the recruitment process, we can put you in touch with those in the team who already work flexibly.

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