Share this Job

Assistant Manager - Digital Transformation Banking

Date: Nov 20, 2018

Location: London, United Kingdom

Company: KPMG UK

AutoReq ID134078BR
Job TitleAssistant Manager - Digital Transformation Banking
CountryUnited Kingdom
LocationLondon
FunctionManagement Consulting
Service LineOperational Transformation
Service Line InformationIn KPMG's Management Consulting practice, we don't limit ourselves to either strategy or implementation. Instead, we deliver both - equally well. Indeed, it's this broad capability that's seen us accelerate to become a 1000-strong team in less than five years.

Our Operations & Customer team are highly experienced sector specialists who help organisations, with increasingly complex challenges, to transform the performance of their core operations and supply chains.

KPMG OverviewKPMG is part of a global network of firms that offers Audit, Tax & Pensions, Consulting, Deal Advisory and Technology services. Through the talent of over 16,000 colleagues, we bring our creativity and insight to our clients’ most critical challenges.

With offices across the UK, we work with everyone from small start-ups and individuals to major multinationals, in virtually every industry imaginable. Our work is often complex, yet our vision is simple: to be the clear choice for our clients, for our people and for the communities we work in.

Job Description
Banking Operations is at the heart of delivering large scale transformation programmes across the Banking sector. The team’s primary function is to drive the delivery and fulfilment of our Banking client engagements. We bring together deep industry experience with strong operational excellence capability and experience to deliver sustainable world-class capabilities for our clients in the following areas:

- Operational Excellence:
- Process re-engineering (including robotics).
- Decision Analytics.
- Digital Operations.
- Powered Procurement.
- Transformational Leadership:
- Change Leadership.
- Programme Management.
- Enterprise Modelling.

The Role

Successful candidates will operate as integral parts of the Banking Operations team to deliver the following:
- Performing diagnostic analysis, through applying analytic techniques on large operational transformation engagements.
- Facilitating client workshops to scope and design transformational solutions.
- Managing workstreams through all of the key stages of a transformation project, from diagnostic to implementation.
- Identifying, managing and mitigating risks and issues throughout the delivery lifecycle.
- Developing and continually improving solutions, methodologies and tools to deliver consistent world class operating excellence capability.
- Contributing capability experience to proposition development and to proposals / bids.

The Person

Successful candidates will be able to demonstrate:
Experience in some / all of the following capability areas:
- Change Leadership.
- Project Excellence.
- Enterprise Modelling.
- Process Re-engineering.
- Advanced Analytics and Supply Chain Operations.
- Target Operating Model Design and Implementation.

Experience in some / all of the following domains:
- Mortgages.
- Collections and Recoveries.
- Business Banking.
- Telephony.
- Financial Crime / Fraud.
- Powered Procurement.
- Payments.
- Fin tech.
- Operations / Technology / Data Strategy.
- Digital Operations.
- Artificial Intelligence.

The following capabilities and attributes:

- A strong understanding of the Banking industry, its business processes and underlying technologies, and the ability to identify and articulate resultant client opportunities and challenges.
- Expertise in core consulting methodologies such as process mapping, business case development, strategy development and requirements gathering.
- An understanding of digital design methodologies such as service design, business model canvas, design thinking and implementation.
- Points of view on key drivers shaping the future of the Banking industry (technology, regulation, new business models, and others) and resultant opportunities for KPMG.
- The ability to identify commercial and sales opportunities and to support more senior colleagues in defining consulting solutions in response.
- Strong Business Analyst skills including experience in documenting business and technology requirements, process mapping and conducting client and customer interviews and workshops.
- Experience in problem identification, solving and design for both user and business needs.
- Proven ability to work in multidisciplinary teams in a co-creation environment with clients and KPMG team members.
- Excellent written and oral presentation skills with an inspirational

Our DealIf the chance to work with interesting clients and innovative technology wasn’t rewarding enough, we’ll motivate you in other ways too. At KPMG you can expect real responsibilities and opportunities to grow professionally.


‘Our Deal’ sets out all the different ways you’ll be rewarded at KPMG. Among other things you can benefit from honest conversations about your career as well as a range of other rewards. In all these ways and more, we have created an environment that can bring out the best in you.

Flexible WorkingWhile some of our client-facing professionals can be required to travel regularly, and at times be based at client sites, we are supportive where possible of helping you to achieve a balance between your home and work demands.

We are happy to discuss individual requirements and our range of flexible working arrangements could be of interest. Furthermore, as part of the recruitment process, we can put you in touch with people who work flexibly so you can understand from them what our culture is like.

Applying with a DisabilityKPMG are proud to be an inclusive, equal opportunity employer and we seek to attract and retain the best people from the widest possible talent pool. As a member of the Business Disability Forum we're committed to ensuring that you are treated fairly throughout our Recruitment Process. Should you be successful after the initial application stage, please discuss any reasonable adjustments that you may require, with your recruitment contact.

KPMG's commitment to diversity

KPMG consistently features in the Sunday Times Best Big Companies to work for, which has been recognised with a special achievement award to mark our 10 years in the Top 25. We are proud of the value we place on individuality; we want you to bring your full self to work and truly maximise your potential. We believe that your individuality helps us to deliver the best results for our clients. Diversity of background, diversity of experience, diversity of perspective - that's the KPMG difference. But, don't take our word for it, find out more about diversity at KPMG.

Returning to work after a break

At KPMG, we appreciate that returning to work after an extended career break can be daunting. We understand that those with experience who have taken a career break have a wealth of experience and knowledge to offer our organisation, which helps us to achieve our business goals. We will support you to refresh your skills, develop your confidence and provide a supportive network across the firm to help you best integrate into the working environment. This role welcomes applications for individuals who have been out of work for 18 months or more and who have previous relevant experience.

Policy for Agencies

KPMG has a commitment to sourcing candidates directly and as such we do not accept speculative CV’s from agencies. Please check here to see our policy on agencies: Policy


Job Segment: Bank, Banking, Assistant Manager, Consulting, Management Consulting, Finance, Management, Technology