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Risk Assurance Manager - KPMG Managed Services Operations

Date: Oct 7, 2021

Location: Leeds, United Kingdom

Company: KPMG UK

The Role

• Support senior manager to lead the Risk and Assurance team for Managed Services across the UK & KGS. Responsibility for overall risk management in the ongoing delivery of Managed Services.
• Meet with clients during mobilisations and throughout the engagement lifecycle to discuss how Managed Services can be delivered within a regulatory / compliance framework.
• Design and maintain appropriate quality and risk control processes across both onshore and offshore operations.
• The Risk and Assurance manager will be responsible for developing enduring relationships with clients and other external stakeholders, as well as internal colleagues, to ensure that Managed Services adheres to regulatory and firm-wide requirements whilst delivering large scale and high-quality engagements

• Responsible for client facing risk management
• Ensuring Operation Leads are supported in representing risks and compliance to clients
• Deliver policies and procedures that reflect current regulatory requirements and support MS compliance with all relevant regulatory obligations including:
o Effective record keeping
o Adequate management information
o Breach reporting
o Conflict of interest management
• Develop frameworks and oversee controls to prevent or manage breach of processes
• Design and maintenance of the Quality framework as one of the Hallmarks of our Managed Services proposition, bespoke to each client engagement
• Proactively collaborate with each engagement on quality development
• Monitor internal and external regulatory developments, including evolving best practice in compliance control
• Identification, assessment and management of the Regulatory and Operational Risks in MS
• Ownership of a strong risk and control framework across the operational teams, reviewing the key risks regularly with the Senior Leadership Team
• Consistently re-evaluate the efficiency of the Managed Services controls
• Assess Managed Services future plan to ensure all compliance risks are identified
• Create an efficient and aligned risk approach across onshore and offshore operations
• Ensure Information Security risks are effectively managed in line with client expectations and work extensively with KPMG internal Information Risks and ITS teams to apply appropriate standards

The Person

Essential skills:
• Extensive experience of quality and risk management controls and processes
• Knowledge of risk management processes and applicable regulation and legislation
• Ability to understand and interpret client-relevant regulation / legislation and design/implement appropriate procedures to manage risk
• Project & Engagement Management skills
• Stakeholder management experience

Desirable skills:
• Cross site working on and offshore
• Experience of working in an operational environment
• Regulatory network
• Operational Excellence
• Continuous improvement
• Problem solving
• Interpersonal skills
• Change Agent
• Commercially Focused
• Accountable
• Creative thinking

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