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KYC Subject Matter Expert Lead

Date: Jul 3, 2019

Location: Leeds, United Kingdom

Company: KPMG UK

AutoReq ID145034BR
Job TitleKYC Subject Matter Expert Lead
CountryUnited Kingdom
FunctionRisk Consulting
Service LineForensic
Service Line InformationUsing a wide variety of technical and sector-specific skills, KPMG's Risk Consulting group proactively helps clients increase profits whilst reducing reputational, operational, financial and other risks. We are experienced in managing diverse issues including fraud, regulatory compliance, risk frameworks and modelling, capital efficiency, corporate governance, dispute resolution, deriving value from contracts and much more.

Forensic - Using specialist accounting, investigation and business skills in assisting clients involved in commercial or regulatory disputes or in the investigation of fraud and impropriety. Working in the team will mean getting involved in a broad range of projects, i.e. Fraud investigations, and tracing assets.

KPMG OverviewKPMG is part of a global network of firms that offers Audit, Tax & Pensions, Consulting, Deal Advisory and Technology services. Through the talent of over 16,000 colleagues, we bring our creativity and insight to our clients’ most critical challenges.
With offices across the UK, we work with everyone from small start-ups and individuals to major multinationals, in virtually every industry imaginable. Our work is often complex, yet our vision is simple: to be the clear choice for our clients, for our people and for the communities we work in.

Job Description
The Team

KPMG Managed Services provide an innovative and cost effective solution to the delivery of large scale reviews and/or processing activity across multiple industries, geographies and processes. KPMG Managed Services practice is experienced in, but not limited to, remediations, complaint handling, claims processing, service delivery and conducting risk reviews. It brings together KPMG subject matter expertise, highly skilled operational resource (production team) and, where required, proprietary technology assets, providing clients with a single joined-up and streamlined approach.

The Role

The SME Lead is required to utilise knowledge and expertise in order to support completion of client KYC files (remediation or periodic reviews) in line with client KYC policies and procedures. They will be responsible for completing QA reviews and accreditation of the production team and will manage client QA team relationship. They will provide SME support and design knowledge management processes to ensure files are completed by the production team meet regulatory requirement.

Key Deliverables :

- Management of client relationships responsible for Quality Assurance (QA) of KPMG produced KYC (Know Your Customer) files

- Review and assessment of client KYC related policies and identify areas of improvement in terms of consistency and clear and unambiguous interpretation; deliver policy training

- Lead and facilitate technical discussions in case clinics and drive case resolutions

- Identify arising regulatory risks in the operation, consider how these can be mitigated and flag them to the operation; identify and escalate suspicious activity

- Management of SME resource including QA review activity throughput and quality

- Conduct QA reviews of KYC files prepared by production team

- Design adequate MI to ensure reporting data can be extracted quickly and efficiently

- Design Knowledge Management processes (including SME guidance) to help production team embed and stay up to date on client KYC policy knowledge

- Conduct root cause analysis of KYC knowledge gaps within operational resource and develop action plans of how to close these

- Review and constructively challenge internal operational processes to drive continuous improvement; identify and design ways to add value

The Person

Essential Experience:

- Understanding of KYC, AML (Anti Money Laundering) & Sanctions, and Financial Crime (FC) regulatory requirements with a minimum of three years’ experience of working in an FCA regulated environment
- Minimum of one year experience of working in an operational environment
- Good working knowledge of FC guidance, industry best practice and relevant regulation
- Ability to use analytical and problem solving skills on technically challenging cases
- Ability to communicate effectively in a concise and technically accurate manner, and to articulate complex messages in both written and verbal communication in a clear way
- Proven experience of working in a role where attention to detail is critical
- Ability to work successfully in a target driven environment
- Ability to deliver training and facilitate technical discussions
- FC and/or relevant professional qualification or in the process of obtaining one


- Confidence to be able to quickly establish credibility with clients
- Excellent verbal and written communication skills that can be tailored to a variety of audiences
- Proven ability to work with diverse teams drawn from various parts of KPMG and backgrounds
- Proven track record of people management and leadership skills – be able to manage teams and engagements with demanding stakeholders and multiple workstreams
- Experienced in understanding and mitigating the risks and financials associated with client engagements
- Excellent analytical skills and problem solving, self-motivation and possess an enquiring mind
- A high degree of integrity and the drive and willingness to succeed; and
- Strong team ethos and ability to work efficiently and accurately under pressure in a target driven environment

Our Deal

Flexible Working

Our employees have many varied work schedules to suit their individual needs!

Our intelligent working options range from role sharing and flexible start and finish times, to home working and more informal arrangements agreed within teams.

Check out examples of KPMG employees enjoying different working patterns on our website and please do share your own individual requirements with us.

Applying with a DisabilityAs a member of the Business Disability Forum we're committed to ensuring a great experience for colleagues with a disability. Should you be successful after the initial application stage, please discuss any adjustments that you may require with your recruitment contact.

KPMG's commitment to diversity

We are proud of the value we place on individuality. We want you to bring your full self to work and maximise your potential. KPMG is a place where everyone can thrive, whatever their gender, ethnicity, disability, sexual orientation and socio-economic background.

Policy for Agencies

KPMG has a commitment to sourcing candidates directly and as such we do not accept speculative CV’s from agencies. Please check here to see our policy on agencies: Policy

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