Share this Job

Insight Business Partner (MI Manager)

Date: Jun 11, 2019

Location: Leeds, United Kingdom

Company: KPMG UK

AutoReq ID144455BR
Job TitleInsight Business Partner (MI Manager)
CountryUnited Kingdom
FunctionSolutions & Digital
Service LineSolutions & Digital
Service Line InformationSolutions & Digital services the broader Firm through delivery of core technology and managed services capabilities, collaboration and innovation development services and building our Alliances network.

KPMG OverviewKPMG is part of a global network of firms that offers Audit, Tax & Pensions, Consulting, Deal Advisory and Technology services. Through the talent of over 16,000 colleagues, we bring our creativity and insight to our clients’ most critical challenges.
With offices across the UK, we work with everyone from small start-ups and individuals to major multinationals, in virtually every industry imaginable. Our work is often complex, yet our vision is simple: to be the clear choice for our clients, for our people and for the communities we work in.

Job Description
KPMG Managed Services brings together the firm’s subject matter expertise, proprietary technology and tools and extensive operations capability to provide an innovative and cost effective solution for clients seeking to outsource either a one-off remediation or an ongoing BAU process.

We operate across multiple industries, geographies and processes and have particular experience in complaint handling, claims processing and client due diligence.

Roles and Responsibilities

The successful applicant will be responsible for using data to enable the continued success of managed services operations. First and foremost you will be working with our operational teams, our MS leadership team and our clients to make sure they have the right reporting, as well as data and analysis available to them. This will involve both identifying and managing the requirements for those stakeholders and ensuring the delivery of reporting using your own skills and leveraging our offshore analyst resource.

You’ll add value by proactively identifying areas where data-driven insight can create efficiencies, mitigate risks as well as working with our Transformation team to deliver continuous improvements Working with our technology teams you will put in place the right tools and infrastructure to allow the insight team to be effective. You’ll work alongside our ops teams on-site in the UK and offshore to prevent problems before they occur.

- Proactive identification and delivery of reporting requirements

- Identification of continuous improvement opportunities leading to cost savings

- Helping maintain client relationships through data and analysis

- Mitigating risks by assuring the right control reporting is in place

- Maintaining an effective governance structure for workload prioritisation and stakeholder management

- Developing and maintaining a data-driven culture within managed services operations on-shore and off-shore

- Workload prioritisation of offshore teams

- Working collaboratively across sites with ops and other insight team members

Qualifications and Skills

Stakeholder Management
Workload Management
Risk Awareness

Experience and Background

Essential Experience

Working with senior ops to deliver reporting / analysis
Working with technology teams to deliver or maintain reporting infrastructure
Working with large datasets and relational databases
Working as part of an MI / BI / Insight team

Desirable Experience

Working in financial services industry especially KYC / AML
Complaints remediation
Customer lifecycle
AWS / Cloud technologies
Working with sensitive data

Our Deal

Flexible Working

Our employees have many varied work schedules to suit their individual needs!

Our intelligent working options range from role sharing and flexible start and finish times, to home working and more informal arrangements agreed within teams.

Check out examples of KPMG employees enjoying different working patterns on our website and please do share your own individual requirements with us.

Applying with a DisabilityAs a member of the Business Disability Forum we're committed to ensuring a great experience for colleagues with a disability. Should you be successful after the initial application stage, please discuss any adjustments that you may require with your recruitment contact.

KPMG's commitment to diversity

We are proud of the value we place on individuality. We want you to bring your full self to work and maximise your potential. KPMG is a place where everyone can thrive, whatever their gender, ethnicity, disability, sexual orientation and socio-economic background.

Policy for Agencies

KPMG has a commitment to sourcing candidates directly and as such we do not accept speculative CV’s from agencies. Please check here to see our policy on agencies: Policy

Job Segment: Claims, Consulting, Manager, SQL, Database, Insurance, Technology, Management