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Commercial Planning Manager, Managed Services

Date: Feb 11, 2019

Location: Leeds, United Kingdom

Company: KPMG UK

AutoReq ID142060BR
Job TitleCommercial Planning Manager, Managed Services
CountryUnited Kingdom
LocationLeeds
FunctionSolutions & Digital
Service LineSolutions & Digital
Service Line InformationSolutions & Digital services the broader Firm through delivery of core technology and managed services capabilities, collaboration and innovation development services and building our Alliances network.

KPMG OverviewKPMG is part of a global network of firms that offers Audit, Tax & Pensions, Consulting, Deal Advisory and Technology services. Through the talent of over 16,000 colleagues, we bring our creativity and insight to our clients’ most critical challenges.

With offices across the UK, we work with everyone from small start-ups and individuals to major multinationals, in virtually every industry imaginable. Our work is often complex, yet our vision is simple: to be the clear choice for our clients, for our people and for the communities we work in.

Job DescriptionKPMG managed services provide an innovative and cost effective solution to the delivery of large scale review and/or processing activity across multiple industries, geographies and processes. The operation is experienced in but not limited to remediation, complaint handling, claims processing and conduct risk reviews.

Role Purpose

The Commercial Planning Manager is responsible for leading and driving pricing and commercial activity within the Commercial Planning Team, producing robust financial models to do this.
The role holder will, work alongside the Senior Management and Sales Team to scope out requirements, and then deliver pricing, for bids. During this process there will be interaction directly with clients, therefore the need for strong communication skills and commercial awareness are key.
During transition and set up periods the role holder will effectively produce initial plans to ensure optimum deployment of operational resources to deliver project requirements, before handing projects to planning analysts.

In addition, the role holder will be responsible for the development and maintenance of models used for the delivery of weekly and monthly reporting as well as for producing invoices.

Deliverables

- Lead transformation of operational processes into pricing and forecasting estimates by replicating real-world systems and scenarios using excel modelling techniques, analysis of gathered data, and operational knowledge to form a model which is an operational facsimile for commercial, fiscal and operational forecasting and ‘what-if’ scenario planning
- Contribute to the development of pricing strategy and ensure it is correctly implemented during commercial activity
- Engage with clients and internal stakeholders to gather requirements and assumptions
- Responsible for building and maintaining robust financial models to be used for pricing activity
- Work with Operations management and senior leadership to translate forecasts into initial operational plans and targets, relaying these to clients when required
- Responsible for delivery of financial models which inform financial reporting and forecasting for senior management
- Lead, motivate, performance manage and develop colleagues, maximising talent and contribution of individuals in delivering value
- Develop and maintain a strong governance framework for all activities delivered by the team
- Build relationships, especially with the Sales Team, and demonstrate flexibility to enhance management of activities across sites
- Ensure appropriate risk controls and governance procedures are in place mitigate any potential errors and risks
- Investigate options in procedure and software to potentially increase team effectiveness or efficiency
- Report issues of concern and/or business incidents to Senior Leadership
- Provide support and cover for operations support levels across and upwards within Managed Services

Essential Experience

- Experience in an operations planning, pricing, commercial or financial modelling role
- Proven ability & experience in financial modelling
- Advanced ability in using Microsoft Excel and Other Microsoft Office tools i.e. PowerPoint, Access
- Budgeting, forecasting and planning experience
- Proven ability manging senior stakeholders

Desirable Experience

- Hold an accountancy qualification (ACA,ACCA,CIMA)
- Preferred background in Financial services industry
- Awareness of the FCA, CCA, Data Protection Act and other relevant legislation, procedures and processes

Skills

- Strong people management and leadership skills
- Strong communication and relationship management skills
- Proven ability to work with multiple functions, to achieve business objectives
- Strong problem solving skills
- Commercial Awareness
- Strong presentation skills
- Contributes and drives continuous improvement or transformation
- Good analytical and problem solving skills and the ability to use information to generate creative solutions to benefit the business.
- Attention to detail and excellent follow-up skills
- Knowledge of data analysis methodology and techniques
- Adherence to governance principles

Core Competencies

- Commercially Focussed
- Accountability
- Integrity
- Developing others
- Decision Making
- Driving Results
- Planning & Organising
- Interpersonal Effectiveness

Our DealIf the chance to work with interesting clients and innovative technology wasn’t rewarding enough, we’ll motivate you in other ways too. At KPMG you can expect real responsibilities and opportunities to grow professionally.


‘Our Deal’ sets out all the different ways you’ll be rewarded at KPMG. Among other things you can benefit from honest conversations about your career as well as a range of other rewards. In all these ways and more, we have created an environment that can bring out the best in you.

Flexible WorkingWhile some of our client-facing professionals can be required to travel regularly, and at times be based at client sites, we are supportive where possible of helping you to achieve a balance between your home and work demands.

We are happy to discuss individual requirements and our range of flexible working arrangements could be of interest. Furthermore, as part of the recruitment process, we can put you in touch with people who work flexibly so you can understand from them what our culture is like.

Applying with a DisabilityKPMG are proud to be an inclusive, equal opportunity employer and we seek to attract and retain the best people from the widest possible talent pool. As a member of the Business Disability Forum we're committed to ensuring that you are treated fairly throughout our Recruitment Process. Should you be successful after the initial application stage, please discuss any reasonable adjustments that you may require, with your recruitment contact.

KPMG's commitment to diversity

KPMG consistently features in the Sunday Times Best Big Companies to work for, which has been recognised with a special achievement award to mark our 10 years in the Top 25. We are proud of the value we place on individuality; we want you to bring your full self to work and truly maximise your potential. We believe that your individuality helps us to deliver the best results for our clients. Diversity of background, diversity of experience, diversity of perspective - that's the KPMG difference. But, don't take our word for it, find out more about diversity at KPMG.

Returning to work after a break

At KPMG, we appreciate that returning to work after an extended career break can be daunting. We understand that those with experience who have taken a career break have a wealth of experience and knowledge to offer our organisation, which helps us to achieve our business goals. We will support you to refresh your skills, develop your confidence and provide a supportive network across the firm to help you best integrate into the working environment. This role welcomes applications for individuals who have been out of work for 18 months or more and who have previous relevant experience.

Policy for Agencies

KPMG has a commitment to sourcing candidates directly and as such we do not accept speculative CV’s from agencies. Please check here to see our policy on agencies: Policy


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