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Engagement Support Services Administrator - Tax Centre of Excellence

Date: May 25, 2019

Location: Glasgow, United Kingdom

Company: KPMG UK

AutoReq ID144213BR
Job TitleEngagement Support Services Administrator - Tax Centre of Excellence
CountryUnited Kingdom
Service LineTax Central
Service Line InformationKPMG's Tax Centre of Excellence carries out the vast majority of the tax compliance work across the whole UK Firm and comprises over over 300 qualified tax compliance experts and supporting staff. Our vision is to become the most respected compliance team in the UK and help our clients cope with their rapidly changing tax compliance needs. We have 3 main locations in Glasgow, Manchester and Birmingham, but also support a large number of remote workers, in short we offer flexibility in our ways of working. Over the next 2 years we are looking to increase both our scope of specialisations and our service offering as well as deploying class leading tax technology to deliver a great service to KPMG's clients.

KPMG OverviewKPMG is part of a global network of firms that offers Audit, Tax & Pensions, Consulting, Deal Advisory and Technology services. Through the talent of over 16,000 colleagues, we bring our creativity and insight to our clients’ most critical challenges.
With offices across the UK, we work with everyone from small start-ups and individuals to major multinationals, in virtually every industry imaginable. Our work is often complex, yet our vision is simple: to be the clear choice for our clients, for our people and for the communities we work in.

Job DescriptionRole

We are currently looking to recruit driven and enthusiastic administrators on full time, Monday to Friday permanent contracts to be based in TPL (Tax, Pensions & Legal) Managed Services in Glasgow.

Liaising with our Client Service and Tax Technical Teams, the role entails end to end coordination, preparation and completion of the Engagement Setup and Invoice Billing process for our Domestic Corporate Compliance clients.

Experience of contract compliance risk would be preferential as the role supports a variety of tax teams around the UK and will have close interaction with stakeholders at all levels.

The role has three main elements; Engagement Risk, Billing and Client Account Co-Ordination. Successful candidates will develop a broad knowledge of all of these areas but at any given time will be expected to focus on one aspect.

Main duties include:

- Preparation and submission of risk requests
- Drafting of client contracts
- Take ownership for all engagement risk related enquiries
- Prepare forecast of profitability of all work required
- Review WIP and identify overruns
- Create Fee Backing Schedules and request templates
- Analyse contracts to ensure all services are appropriately charged
- Hold review meetings with Client Service Teams to escalate profitability or net sales challenges
- Liaise with clients and Tax Teams for documentation required to complete checks and finalise contracting
- Review and discuss engagement & billing progress with management
- Issue billing invoices to clients after checking for accuracy

Knowledge, skills and experience

- Good factual communication skills
- Shows good attention to detail
- Good time management and an ability to be organised
- Is adaptable to change and can think ‘on the run’
- Shows analytical thinking and is prepared to solve any problem
- Reacts positively to verbal and written requests for information
- Able to recognise and use common technical systems such as MS Word, Excel etc.
- Previous portfolio account management/relationship management experience along with a knowledge of contracting and finance
- Comfortable at all levels of client/stakeholder contact

Our Deal

Flexible Working

Our employees have many varied work schedules to suit their individual needs!

Our intelligent working options range from role sharing and flexible start and finish times, to home working and more informal arrangements agreed within teams.

Check out examples of KPMG employees enjoying different working patterns on our website and please do share your own individual requirements with us.

Applying with a DisabilityAs a member of the Business Disability Forum we're committed to ensuring a great experience for colleagues with a disability. Should you be successful after the initial application stage, please discuss any adjustments that you may require with your recruitment contact.

KPMG's commitment to diversity

We are proud of the value we place on individuality. We want you to bring your full self to work and maximise your potential. KPMG is a place where everyone can thrive, whatever their gender, ethnicity, disability, sexual orientation and socio-economic background.

Policy for Agencies

KPMG has a commitment to sourcing candidates directly and as such we do not accept speculative CV’s from agencies. Please check here to see our policy on agencies: Policy

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