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Business Continuity Assistant

Date: Apr 10, 2019

Location: Birmingham, United Kingdom

Company: KPMG UK

AutoReq ID142096BR
Job TitleBusiness Continuity Assistant
CountryUnited Kingdom
FunctionKPMG Business Services
Service LineQRM
Service Line InformationQuality and Risk Management are the responsibility of each partner and employee. This responsibility includes the need to understand and adhere to member firm policies and associated procedures in carrying out their day-to-day activities. UK Quality & Risk Management teams help to set, implement and enforce policies and procedures designed to help to enable KPMG UK and its personnel to achieve the following key objectives: (i) oversee and monitor service quality, (ii) protect the brand and reputation of KPMG, (iii) comply with laws, (iv) regulations and professional standards, and (v) minimize the risk of financial claims against KPMG UK.

KPMG OverviewKPMG is part of a global network of firms that offers Audit, Tax & Pensions, Consulting, Deal Advisory and Technology services. Through the talent of over 16,000 colleagues, we bring our creativity and insight to our clients’ most critical challenges.

With offices across the UK, we work with everyone from small start-ups and individuals to major multinationals, in virtually every industry imaginable. Our work is often complex, yet our vision is simple: to be the clear choice for our clients, for our people and for the communities we work in.

Job Description
Job Title: Business Continuity Assistant
Role Type: Perm
Working Hours: 09:30am - 17:30pm
Location: Birmingham

Business Continuity Executive - (E Grade), Information Assurance

Service line Information

UK Quality & Risk Management teams set, implement and enforce policies and procedures designed to help to enable KPMG UK: (i) oversee and monitor service quality, (ii) protect the brand and reputation of KPMG, (iii) comply with laws, (iv) comply with regulations and professional standards, and (v) minimize the risk of financial claims against KPMG UK.

Our Information Assurance team sits within Quality and Risk Management and is responsible for our information assurance and information management policies and procedures, responding to business and client queries, data loss prevention, training and awareness, and assurance (including ISO 27001).


Information Assurance is an ever increasingly important topic for all businesses and KPMG is committed to providing a secure and safe environment for the personal data and confidential information we hold. Supporting our business and our clients in understanding and setting up secure ways of working is an important part in winning and delivering work.

Business Continuity exists to ensure that the firm’s people, physical and property assets are protected and that the firm has the capability to maintain its business in the face of adversity. To help achieve this, Business Continuity assess the physical risks that the firm faces, advise the firm on appropriate risk and impact mitigation measures, work closely with the Partnership to enhance the Crisis Management and Disaster Recovery readiness and identify means to improve operations as part of an integrated risk management initiative.

The Role

Reporting directly to the UK Business Continuity Manager, the Business Continuity Executive (E grade) is a member of the Business Continuity Management Team with oversight of a network of resource within Business Support services and the Client Facing (“Business”) capabilities across the UK. The team is responsible for ensuring that the firm maintains a state of readiness in the areas of crisis and incident management and business continuity/recovery as well as ongoing risk and impact mitigation

The role will give someone a great opportunity to demonstrate and grow their skills and knowledge through practical hands on experience within a large Professional Services firm.

Main Responsibilities

- Business Impact Analysis
- To understand and identify with stakeholders the firm’s key business processes at the appropriate level, as documented in the Business Impact Analysis, which identify the main dependencies (including people, buildings, technology, information and 3rd party services).
- To maintain the BIA, particularly in response to any major changes that occur to the firm or the operating environment.
- Crisis/Incident Management Readiness
- To support the incident management on-line training and on-boarding programme for partners with local office or central crisis team roles.
- Organise, plan, communicate and deliver the annual mass communication system exercise that takes place across all UK offices.
- Business Recovery Readiness
- Business recovery status reporting.
- Recovery exercise planning: to ensure that each business function in each UK office has a business continuity co-ordinator (BCC), deputy and business recovery plan in place.
- To arrange training and ensure that each BCC and deputy has been trained and attended an exercise to validate their respective plans.
- To support the BCM team in the execution of recovery planning exercises – including delivery of exercises.
- To support the invoking of UK business recovery response.
- Clients
- To assist with the response to client tender requests for information and on-site reviews if need be.

- Maintenance of BCM systems.
- Organising and communicating crisis, incident and business recovery training and exercise programmes.
- Assisting, and deputizing if need be, in the management of invoking the business recovery plans.
- Ensure that the firm’s BCMS is appropriately communicated throughout the organization, including portal maintenance.
Skills and competences

- Independent / self-motivated – capable of working in a virtual, geographically distanced team.
- Good written and verbal communications skills.
- Some level of analytical capability.
- Able to travel and work in UK offices.
- Understanding of the firm’s structure and business activities – or related experience of a large corporate.
- Capable of interacting with all grades (Senior Partner to Graduate Trainee)
- Adaptability - potential for progression and increased responsibility.

- Ideally accredited with a level of membership of the Business Continuity Institute (though not essential)
- Some project management experience ( accreditation an advantage)

Our DealIf the chance to work with interesting clients and innovative technology wasn’t rewarding enough, we’ll motivate you in other ways too. At KPMG you can expect real responsibilities and opportunities to grow professionally.

‘Our Deal’ sets out all the different ways you’ll be rewarded at KPMG. Among other things you can benefit from honest conversations about your career as well as a range of other rewards. In all these ways and more, we have created an environment that can bring out the best in you.

Flexible WorkingWhile some of our client-facing professionals can be required to travel regularly, and at times be based at client sites, we are supportive where possible of helping you to achieve a balance between your home and work demands.

We are happy to discuss individual requirements and our range of flexible working arrangements could be of interest. Furthermore, as part of the recruitment process, we can put you in touch with people who work flexibly so you can understand from them what our culture is like.

Applying with a DisabilityKPMG are proud to be an inclusive, equal opportunity employer and we seek to attract and retain the best people from the widest possible talent pool. As a member of the Business Disability Forum we're committed to ensuring that you are treated fairly throughout our Recruitment Process. Should you be successful after the initial application stage, please discuss any reasonable adjustments that you may require, with your recruitment contact.

KPMG's commitment to diversity

We are proud of the value we place on individuality; we want you to bring your full self to work and truly maximise your potential. We believe that your individuality helps us to deliver the best results for our clients. Diversity of background, diversity of experience, diversity of perspective - that's the KPMG difference. But, don't take our word for it, find out more about diversity at KPMG.

Returning to work after a break
At KPMG, we appreciate that returning to work after an extended career break can be daunting. We understand that those with experience who have taken a career break have a wealth of experience and knowledge to offer our organisation, which helps us to achieve our business goals. We will support you to refresh your skills, develop your confidence and provide a supportive network across the firm to help you best integrate into the working environment. This role welcomes applications for individuals who have been out of work for 18 months or more and who have previous relevant experience.

Policy for Agencies

KPMG has a commitment to sourcing candidates directly and as such we do not accept speculative CV’s from agencies. Please check here to see our policy on agencies: Policy

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